Gati-KWE Complaints & Reviews

My docket number is[protected] and it is supposed to have already reached gati india from gati china/hong kong as the delivery date was on 27-dec-2016. This parcel hasn't reached india and it has been one week now that the delivery date has gone over. The tracking is not showing any updated status. The customer care helpline executives aren't helping either and on the contrary they speak rude over the phone (Executive's name: sachin). The...

We have shipped one parcel of 4kg with the docket no.[protected] on 14-12-16 by Gati. The booking was from vasai road to Daman (160kms distance). Assured delivery date was 16-12-16. because of the urgency only we have accepted to make a to-pay payment of Rs.956/- for a 4kg material.

The material was not delivered even after follow up with Gati. And on 19-12-16 our end customer refused to accept the late delivery, as he was only...

My docket number is[protected] and it is supposed to have already reached Gati India from Gati China/Hong Kong. The last time I had purchased something online from HK, it reached Gati India within 2 days and I could still track the status. Nonetheless, this parcel hasn't reached India and it has been 4 days now. Plus, the tracking is not showing any updated status. The customer care helpline executives aren't helping either. I am concerned...

It is the worst delivery service I have encountered till date. I was supposed to receive my package on 18th Dec and today is 28th December and still no sign of delivery. Upon tracking, I can see false updates such as customer unavailable even though I am calling them thrice a day asking for delivery status.
Really pathetic service. It should be shut down....

I purchased a blue rodrick jogger online from yepme which could not come to me yet, my complain is to recheck my address .due to my incorrect address in online jogger couldn't come to me.so please recorrect my address and send this blue rodrick joggger to me .
My address= village -manpur near bisht colony kotdwara, pauri garhwal uttarakhand.pin code- 246149....

I ordered television set from snapdeal, the dealer handle my product through gati service this is how i get my bed luck, gati courier is very slow, and also delay at delivery. And it is very troublesome to track item, i complaint about tracking trouble several time but they never take it seriously, and everytime i call to gati customer care they always said a same thing like they are working very and updating every single detail of tracking...

I got furniture shipped from Jodhpur to Pune and paid Rs 14, 442 for it. For moving furniture to my apartment from ground, the Pune office quoted 500 Rs for taking my furniture using elevator and 4000 if by stairs. Charged me 4000 upfront saying it cannot be moved by elevator and that it is standard Gati practice to charge in advance. Then they moved it by elevator and did not return me 3500.

Opened a case with customer service....

I had booked on 30th November. 3 Packages
On 6th november shipment says out for delivery. At the end of the day i am told 1 package is missing hence cannot be delivered. complaint number 15676812.No one responds to the complaint. They give me number of sukankya ([protected]) who never picks up call. on 7th Customer care tells me package has been found and is out for delivery and give me number of delivery person . [protected] (Ranjit...

I have booked 3 parcel from new delhi to kolkata on 03 october 2016 having docket number "[protected]" till date ( present date 17 nov 2016) I only get 2 parcel. While calling courier persons they only said they are searching the 3rd one. Many times they even don't pick the phone. They give me the name of person named "Pradeep" having mobile number [protected]. Even Pradeep till date humiliate as waste most of my phone talktime with no sollution....

Gati is always late in delivering my online products. They are not once. They are everytime late. I don't know why. I found that it is one of the worst courier services in india. I have been waiting from 5 days for my package but till no info about it. Rwo days befor the delivery man came around my place and told me to come 2km and receive that order. Then what is meant by home delivery. I asked them to deliver it to my home but they refused...

I have order an mobile on amazon.in on 8/10/2016 and the product was transmit through gati courier and they have given the maximum date to deliver the product is 10/11/2016. But still now they have not delivered the product. If i asked in customer they are not ready to give the proper date of delivery. I am really hate gati service and amazon.in also....

I had purchased some products from Amazon.in. Amazon.in shipped the products through the Gati(your) courier service.

Incident 1:
First product tracking number is[protected], its reached on 31st October, 2016. The courier person did not make any attempt to reach me on 1st November, 2016. I had contacted the Pondicherry office, Cuddalore office and the courier person but the reason mentioned for not delivering the product...

This is with regards to my docket number[protected] this was booked from kolkata to Bharuch on 21.10.2016. and assured delivery date as committed by pickup team and also mentioned on POD is 25.10.2016. Till date docket not receivd by me. I made a complain in regard to this (complain No[protected] but the are not responding to the complain seriously as the are always replying that document will be delivered soon. but they are not sure when the...

I had ordered some products from amazon.in with different order delivery dates.The orders had to be delivered by GATI-KWE courier service.The date on which delivery of orders was to be done has already passed and when I have tried contacting them, they are not replying with any relevant action.I have
e-mailed them several times, they are not taking action and even their customer care number is not reachable....

Onlineclues — Wrong color and very bad quality ( fake brand )
Ra [protected]@@gmail.com on Oct 22, 2016
I ordered three shirts with three different colors but i received wrong color and fake brand .
And im not getting the product which is looking at the website
The "onlineclues.com" website providing fake product and fake brands.
the website have no return option so they really trapped customers.
they...

Dear Sir

Many times the Gati courier service Champa, Pin code 495671, is cancelling all my orders of amazon.in at the time of delivery and they show i refused those packages but actually they do that because they don't want to deliver my package to my doorsteps because its 24 km away from their Courier center, they call me and say - come to our courier center and take your package if you don't come we will return your package,...

I brought a 32inch LED TV from Flipkart on 3rd Oct 2016. Flipkart assured that the product will be delivered before 18th October. But Gati courier service not deliver my order. The item not moved anywhere from 9th October. Gati Docket number is[protected]. I complain to Gati Castumer care but they are giving me fake promises. They told me to wait for this item but when I ask thek how many days I need to wait then they are not giving any satisfactory...

I have ordered a product thro amazon. they have sent thro gati courier vide docket no.[protected] . till now i didnt get the parcel. when i contacted customer they are giving irresponsible reply. they say they dont want to commit the exact date of delivery. iam waiting for the product for more than 15 days. let me know when parcel will reach me. i didnt expect such a irresponsible reply from an international courier company...

I am sushanta debnath who have sent 6 boxes to Hyderabad and 5 boxes to Agartala. The hyderabad boxes was supposed to be dellivered on 3rd octover and Agartala boxes to be delivered on 10th. I was updated that one of box is un-tracable from hyderabad boxes and 1 box for agartala is still sitting at Bangalore. I am still waitin for my Delivery.

Agartala GATI:[protected], complain: 15478857 & Hyderabad GATI:[protected], complain:15456228...

The courier (dno:[protected] got delayed. it's out for delivey today 12:30.

Yoday whole day i am waiting for courier. i called to customer care at 4 pm. he said today before 7 pm you will received the courier but i have not received then again i call customer care at 8pm then he said today not possible monday they will delivered.
But just now i say the last status is like customer has rescheduled the delivey.
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