Gati-KWE Complaints & Reviews

Dear sirs, This has really become a nuisance on Gati-KWE part that consecutively, I am complaining them for delayed deliveries and documents missing. It happened earlier for Docket number[protected] that the documents were missing by Gati officials and they were unable to locate them, due to this the package got delivered and we suffered a loss due to the same. The samething has happened today again, I was expecting the parcel to...

I ordered a product from Rediff.com. This was my first mistake. They send it via Gati surface. I ordered the product on 3rd November. The product reached at the destination on 19th November, but it is not delivered to me. I called Gati customer care. They raised a complaint for this and gave me the complaint number and said that somebody from Complaint dept will call me within 4 hours. I did not receive any call. next day also I did same....

With reference to my order of Amazon shopping having order no.[protected], the responsible courier service GATI and its officials are misbehaving with no stone unturned. The designated courier-man of some named Kunal having the phone no. +[protected], is not cooperating in delivering my shipment. The shipment ordered from amazon is prepaid item, the amount of which is already paid. But even after providing full genuine address,...

Hello, Docket[protected] is not getting delivered inspite of followup with Customer care department and Complaint center. No specific answer i am getting about reason for late delivery. Items is at the destination city within assured time but not delivered to doorstep of the customer without any specific reason. Really furstrated calling multiple people asking for the reason for late delivery. I wanted to raise formal complaint to Indian...

I want to mention that I made a purchase on eureka forbes water Purifier ... on 12 NOV.. and it was been shipped by gati kwe courier on Same Day. the ASSURED delivery date was on 13 NOV by gati ..Today is 14th Nov but till now.. I have not got my shipment.. I tried to contact but no rply from anyone.. really.. depressed. They are saying silly reasones like 1)Undelivered due to concerned customer / person not available at destination...

I had shipped my Motor Bike from Leh-Ladakh to Pune. When I received it, it was in damage condition. I called up Gati-KWE Customer Care Help line, and I was told the procedure to apply for the damage claim. I completed all the formalities, and submitted the required documents on 12 Sept 2015. After this it took me 3 to 4 days to get the conformation about the completeness of the submitted documents. Finally I got approval for the claim and...

[protected] Did not receive my shipment as mentioned in there website.. Which reads assured delivery date.. Believing which I took leave in my office and when I call the customer care it's even worst.. I'm sure the customer care is going to be one of the reasons for people not to use gati If they are not sure of the delivery date it should say estimated date not assured date.....

Worst Exp with GATI, i[censored] order item via GATI, they will deliver only after Customer died. i have ordered on 25 Oct, item is been shipped from Ahamadabad on 26, it could have delivered on the same Mon, least by 1st nov. but got very late. telling WORST ANS as Transportation problem in BANGLORE. GREAT JOKE, Worst, careless, worthless, dont use GATI...

My parcel docket no.[protected] was scheduled to reach Lucknow from Mumbai on 31 October 2015..today 4th Nov 2015..12.00pm still not reached .had lodged a complaint and spoken to miss Swati..but to no avail. now no one communicating from customer service and asking me to co ordinate with lucknow office..where again no one is picking up the call .pure inefficiency and uncaring attitude .the behaviour of the staff concerned is frustrating and...

Docket no:[protected] Dont know how many times i have to make complaints before the delivery..! shipped on 24th still in origin city..i cant believe this.. it should be delivered by this time..completely fedup with the service of GATI. are you having any idea of delivering it ..?...

This is to inform you that I had sent a courier to Delhi on the 20th of October. It was something extremely important and hence the courier service by AIR. Unfortunately, I am appalled to know that the parcel is yet to reach Delhi. On enquiring previously I was told on numerous occasions that it would be not delivered immediately and today they have the cheek to say that it would be delivered TODAY (ie 7days for a delivery within the country)....

I would like to launch a complain and strict action I need to be take against GATI. My parcel :[protected] has not delivered on time. I am not sure where its is Customer care people are pathetic. They never respond on mails.. never call back. They keep breaching the SLA Such pathetic service of whole world Request strict action and compensation...

Docket No.[protected] dt. 17/10/2015 Vasai to Vishakhapatnam on fright paid basis. Assured delivery date on docket is 21/10/2015. Materials were urgently required by my customer and it was booked through gati only after several confirmations and assurances from vasai booking office that the materials will be delivered by 21/10/2015. On 19/10/2015, on tracking the materials online the assured delivery date was shockingly changed to 23/10/2015...

Hello, As customer I give you valuable feedback regarding your services. My docket number is :[protected] Here is my docket information for your reference. Issue : 1. My parcel is coming to my city on 17 Oct 2015 as per records. 17-OCT-2015 09:04 Baroda North Arrived 2. On 18 Oct 2015 I call to customer care and they said we are not working Sunday but you get your parcel on 19 Oct 2015 (Shocking!! Your workers like to sleep...

Respected Sir, myself Ramakanta Kar, from Berhampur, Odisha beg to say that i have sent a consignment through GATI courier from berhampur on dtd.07.10.2015. till now my docket is missing since 14 days. the agency neither response to my docket to its delivery address nor release my docket amount towards me. Please help me. Ramakant Kar [protected]...

Dear Sir, Actually 709/- deducted from my account without intimation to me. And message reflected in my mob no that- Dear Customer, you have made a debit card purchase of INR 709.20/- on 14SEP. Info.IIN*I-Debit*arc. Your Net Available Balance is INR 15003.61. So please confirm to my e-mail Id what is the problem ? My e-mail ID is - [protected]@gmail.com. Your MSG received from- VM-ICICIB on dated 12sep15....

I, Vikas Gautam, shipped a Consignment consisting of 13 packages via Gati Cargo with following details : Origin city - Patna -800014- Date-21/9/2015 Destination city - Phursungi, Pune-412308 - Assured delivery date - 28/9/2014 Docket no of package[protected] Contents of package - Kitchen utensils, clothes, computer printer and speaker(all household goods) I am the consignor as well as consignee for the goods as it was related to...

I want to mention that I made a purchase on amazon... on 15 sept.. and it was been shipped by gati kwe courier. the expected delivery date was on 23 sept by gati and 26 sept by amazon.. but till now.. I havenot got my shipment.. I tried to contact but no rply from anyone.. really.. depressed. anyone can help me out in these...

I have placed the prepaid order via paytm as one 97 by docket no :[protected], assured delivery date is 25 sep 2015 and gati courier executive asking money rs. 11884 / - and they will updating the fault information in tracking history as 1.Undelivered due to concerned customer / person not available at destination city (On 25 sep 2015),
2.Undelivered due to customer request another date of delivery at destination city (26 sep 2015),...

I had used GATI KWE courier services to deliver the goods with a value of around of Rs. 3000/- on 19.08.15. It is delayed by around one month but the consignee has not received the courier till date.I had enquirer with your customer care regarding about my status of courier but I did no got any positive response from your end. It is so unreasonable delay and the service were so slow and leads to lacking of trust worthiness on this courier...