Gionee Communication Equipment Complaints & Reviews

My self Khaja Mohiuddin from Hyderabad had purchased gionee M4 on[protected] bearing imei no. [protected], [protected]. This mobile has been giving me problems continuously even though servicing it twice once paid and once free service as it is still in warranty period. I want gionee to take action on my complaint.

Sir
My phone is lost today pls lock my phone M imei [protected]
S Imei [protected] because anyone misuse my phone

I have purchased gionee m5 lite on 21 may 2016 and there are
Problems with the display in less than a month.
Its been 5 days and i am still not at all satisfied with the
Response from company
Endless rounds of service center and the dealer i have to make
And waste my precious time for a useless handset
That i bought of gionee!!!
Technical staff is of no help your pan india service in charger
Does not receive the phone.

Dear Sir,

I am facing lots of issue with F103 1GB,
This phone has very low qualities, it hangs automatically, when you trying to make call urgently the keyboard come after 5-6 seconds, same condition with the camera and apps, in 3g Networks it hangs bedly, it restarts automatically many times when i wants to open any app, it gives me a very bad and painful experience of your company.

if you have any solution of this please revert me as soon as possible


Mohan Kashyap

Dear Sir /Madam

I am writing this letter about the experince I had with gionee I gave my phone for service since I had a problem with the display and my phone was under warranty.. But the service want me to pay them 3900
The person who spoke with me was very rude and trying to raise is hands and speak.. I wasted 2 days with service center having my mobile and not giving it back to me..

Service center person Name : Arun
Mobile number :[protected]

Varshik Information Solution - Chennai
Address: # 210, MTH Road (Near: Police Station), Villivakkam.
Contact Person: Arun
Contact No: [protected],

I purchase M4 recently and due to reason its screen was broken while made at seervice centre they replace new scren in which the screen was with sone movement from the corner I made complait that it is service issue on which they denied and as a result it become non working in just 7 days and in this time even the glass of screen was in good condition .
Again I made it service and on the day of delivery it was with the same movement error of screen which again fussed on the same day .
I paid for this guilt product 12000 in service for thier mistke
Even while complaining to the service manager he also confirmed that due to their service error it is fussed and will return back soon

From last 1 month I am waiting for the handset to be delivered and no action is done by them . As per service manager their upper management has not approved the same which is not my duty for approval at all .

Now I am not interested with thier product any more and doing online complaint as first step today as fight against theses fraud companies

Suddenly this mobile (Gionee f103) does not charge. After a long while your customer care centre srijon solutions, address: room no. 16&17, ground floor, mohona market bus stand, murshidabad, contact person: saurav mondal answered that it could not be repair any more due to unavailability of spare parts of this model.

Now, what i should have to do? This mobile phone belong in warranty period till now. I have purchased since 10th february 2016.

Please do the needful arrange that i could operate my mobile phone.

Thanks and oblige.

Rajib sanyal
Sagardighi
Murshdiabad
West bengal
742226
Contact no. : [protected]

Sir i am purchasing a gionee s6 recently now i am facing heating problem in it. Heating is around 50c i can't take this phone any more in my pocket please help me. Amount of this phone is 20, 000 when i brought this. One more thing when i was charge it then its temperature increasing rapidly then its temp is around 60-65 c. So please resolve my issue.in resolution i want my money back

I bought gionee s6 in last month may 2016 after 1 month it was showing some issue in display, so i submitted it in gionee service center. Ticket as raised for my issue (Tickt nbr gc[protected]) and after few days i got message from company saying there is internal damage in display which will cost rs.2340.74. It as shocking for me because for new handset i have to pay money though it was in warranty period. After few days i got message saying handset is repaired and you can collect from service center. When i opened my handset in service center it was shocking to see display of handset was totally damaged externally. It was not the case when i submitted it for repair. So i didn't accepted it but still i paid the amount hoping my handset will be repaired in few days. Next day they closed my ticket saying handset is delivered and service center person raised new ticket (Tickt nbr gc[protected]) for the external damage and now they are asking to pay again rs 2395.69.
For a single issue they are asking me to pay again. External damage in display is from their side and they are asking me to pay for it.

Hi team,

I purchased m4 in october 2015. Some problem is coming in sensor since one month and i checked this problem with geonee authorised service centre (Job no-gc[protected]). They are also unable to repair it and gave back phone to me saying 'nothing can be done'.

Now i called at geonee customer care next day (Call ref no-8796 (I remember). They said someone senior guy from gionee will call me in short time and will resolve my problem. But still i have not received the call yet. : (

Now nobody is there to help me in this case.

My handset is in warranty period (Less than one year).

Please replace/repair my handset
Imei no-[protected]

Thanks
Rajat

I have p4s hand set but from last 2 month my phone can not work properly. It hang to much and its display and battery can't work properly. Some time display look totally black and can't see any thing. Battery discharge after 3-4 hour without using it. Last month, i go to care center and give details about my handset problem but he nothing do that. From 21st of may to till my handset is in care center but no one problem is solve till now.

I bought gionee ctrl v6l on 02/04/2015 from Janata stores, ultadanga, kolkata. From the very first day of the purchase this phone is making me suffer, it has serious issues with the speaker, after each one or two months it is given in the service center for long times, i hardly could use the phone and again the same problem is seen, people on the other side can't hear a single thing, sometimes I think whether they repair the phone or just keep it that way only, I suffered for a year, I want a solution to this problem, replacement or refund or extend the warranty, and today I will launch a complaint in the consumer forum.

On 12.3.16 i purchased it and 03 times i attended service center as one side voice and delete all message. Reload software in all 03 times. Today 04.06.16 once again my mobile one side voice and all message deleted. It is good looking but software problem always.In every time not possible to attend service center. Previously since long i used samsung mobile but not faced such problem but due to misguide i purchase it and suffering this problem. My contact no. [protected]. If any guideline from any corner please help me for smooth using this mobile.

I purchased gionee p5l ([protected]) on 18th may 2016 from
World vision 9/3 residency road, srinagar, kashmir.
Since then the phone is taking more than 6 hours to charge 100%, the camera quality is also weak. I went to shop but they said go to service center we can't help.
When i went to service center (Unique service center lal chowk) they said it is normal.
A 2300mah battery will take this time. There is no problem go back. I'm feeling cheated. Want refund please help

Imei no. Is [protected]
My above mobile is useless for me, i am facing following problem:-
1. Over heatin problem it is warm up within 1-2 min. Of talk.
2. It is unable to catch the network whereas the same sim in another mobile at the same place the network is superb.
3. I already send this device at service center 4-5 times but nothing progress they are hand over with remark that the device is ok but when i am using sim in it, it is not work at all. Whereas the same sim in other device working very well and the signal is fine.

Ashok kadmawala

Phone keeps hanging purchased from Kolkata Mobility World. It was purchased on the 7th of May from Mobility World CIT Road Kolkata. It immediately began hanging after a few days o[censored]se.

The Phone freezes often and has to be restarted to begin it responding again.It has a sticker at the back as if it is a Phone dummy sold as an original. We hope this problem is resolved or a better set hopefully genuine is provided as replacement.

Gionee m4, imei/serial #:8.68e+14
Item # [protected]
Sir,
The mobile is not working properly and it is overheated in 1-2 min. Of talking.
It is unable to connect network. I am using idea sim and the sim is working very good in other handset and very good network, clear voice whereas the same sim is not working properly in m4 handset,
I send the handset in service center 4 times but problem is not solved.

I purchased gionee s7 last year. Before three months i found mobile rear back camera not working properly. I go to your service Centre near indraprasth complex udaipur. Service Centre boy told me to that dust come in front of camera and need to clean it. He also suggested to replace back cover due to broken condition. He changed back cover with charges.
But i found that rear back camera not working properly still now. He suggest to replace it. He changed camera immediately against warranty.
But i still found that rear back camera not working properly.
Complain no. [protected]
My mobile number [protected]

I had purchased a Gionee S6 on 28th March, on 3rd may phone display was damaged because it was fallen from my hand. I gave it to Gionee customer service center, Vastrapur, Ahmedabad. (Har Impex) They said that its physical damage it will not cover in warrantee I said its ok whatever charges will be I am ready to make payment and he said charges will be 3200/- and you will get your phone on 12th may now the problem is here i called them on 12th may they said parts are not yet came from company. On the 13th I got message from gionee care that i will get my phone on 18th of may i called them and asked them that if you are not sure about your service then why you people giving false date to customers? They said there is a shortage of LCD screen in the company so you will get your phone of 18th may. i said i am a business man i had all contacts in my phone i am facing problems without my phone otherwise i have to go to consumer forum they said you can do. i said them save my recordings. Today again I personally go to service center they again said the same that we didn't get the parts from the company (Delhi) and my phone still not repaired, today again i called to customer care a customer executive name Miss. Pooja told me that i will get my mobile on 19th of may. I again asked them and why you people again and again giving a false date? and she cut the phone. so its 14 days already phone is still not repaired. i had proof of all messages company sent me. now what about the problems i faced without my phone, everytime i called to customer care they put me on hold. and there is no any cordination between service station and customer care, both are giving differant information. please do needful actions against them for poor service.

Dear sir

I had purchase gionee model f103 of date 02/12/2015 but after 1 month handset not working properly so I had visit your customers service centre then they had been format the mobile my all data erase again same problem in handset not m very disappointed for the problem of handset. so I need help of your side can you exchange the handset. Please cooperate me for the solution. Do the needful.