Glen Complaints & Reviews

I had purchased a glen cooktop stove with glass in aug-2013. The glass broke in dec-2018. So we enquired about the service centers and got one 'ankhad' service center number in bhandup, mumbai. We raised a complaint with the service center (Complaint # ak2294) and they promised to replace the glass. Its been two weeks that they are just postponing the date. The gas is still in the broken glass state (And dangerous?).

1. Need...

I had clearly asked the pai international csr to suggest me on isi marked cooktop & was suggested 1048 gt fbb cooktop upon double check with glen sales team. But when i received the product at home after 18 days of payment, was shocked to see that there is no isi mark on the cooktop & now they are stating that the said batch all cooktop are without isi mark & need to adjust,......

I'm afrid from area teynampet, chennai and i have purchased a glen cooktop (2 burner) for rs.3120/-from ratna stores (Near t nagar) on 12/11/2018. After installing the stove when i turned on the small burner some liquid started to leak and suddenly the whole stove got fire and immediately i turned off the cylinder. And called the glen service care, they didn't response after several calls they picked the call and said they will send the technician...

I am complaining as i initially requested for serviceregarding glen oven which doesnt have legs and i had put this on a support base.
I requested them for a check up/ servicing if required and leg base as the base got burnt. We started using the oven part only recently.
They called from their faridabad number and they provided a hyderabad number since i am resident of hyderabad. I called this number and he again redirected...

I bought a glen 3 burner cooktop in may 2018 from chandigarh industrial area phase 2. Since the beginning, the ignition of one of the burners has not been working properly. I have already made a complaint about this. I want them to make sure this burner ‘s ignition spark proper thoroughly so that in future i should not have any problem regarding this....

We purchased chimney of glen. Before buying chimney we had done site visit from glen executive. Now after buying the guy is not coming for installation. He is sending another guy who does not know how to install chimney. He is asking us that sir plz check & guide me how to install. He even does not know how to fit the pipe from the hall in wall. Plz don't buy glen products bakwas company & bakwas man work. Not receiving my calls also from...

We are facing behavior issues regarding glen service in agra registered by glen company.. We have purchased glen chimney in 2011.. We want chimney service and ready to pay the amount... But they are not taking our product service from last 6 months.. The dealer person says he will get the chimney picked today and tomorrow as we phone called him, give us false assurance and promises for service which is not done till now... We are fed up of...

Hi team,

This is to inform you that i have ordered a glen 6075 baffle chimney on 17-8-18 and it is got delivered on 24-8-18.
On the day itself i have requested for installation of the product.
Before purchasing the product have confirmed about the installation from glen and after receiving the product have made call and confirmed the job number for installation. Job number: [protected].
They told...

I purchased a Glen glass 3 burner stove almost 3 years back and the cost of this cooktop was around 6k when I purchased. I feel that the quality is not worth for the price we pay.

The nassel behind the stove which connects the stove and hose was broken and it busted all of sudden with a flame. Luckily we were at home and we noticed it, immediately switched off the regulator and disconnected the cylinder from the stove. This...

On 02/07/2018 we bought a Chimney, a Hob and an OTG from Indigo Flame, Ramani Kutir, RG Baruah Rd, Ganeshguri, Guwahati, Assam 781006.

When the products were delivered, except the Hob, the packaging of the OTG and Chimney were tampered with.

The OTG was forcefully packed inside a smaller carton which was of built in Microwave and the Chimney was not running at all (when the person from Glen came to fix the Chimney).br...

Dear sir,

I had purchased a chimney two years back. Since few days there is some problem occurring in the chimney. When we switch it on, there is flickering in the modes from manual to auto and sometimes it gets switch off. Thats why we are unable to use it. Since 10 days i am regularly complaining in customer care. Every time i get reply that our technician will call you back, but 10 days passed no one tried to call me back....

One of the four burner chulha is not at all working at all. Kindly arrange to send your executive at the earliest. This is a new chulha and since then one burner has not been functioning. Kindly arrange to send one executive at the earliest as this requires attention immediately
Kindly contact me

[protected]
Kavita
M3m merlin sector 67 gurgaon...

Hi
I am kaladhar (Phone: [protected]) customer of glen designer chimney. I never had a bad experience. I gave the complaint one month back 15th may customer service number [protected]

Response i received
My technician will call you within 48 hours but till now one month 5 days no one has called me. Before also i called support center but i got a reply same. So waited and i called hyderabad dealer, he arranged technician,...

Purchased glen aluminium 2 burner cooktop through online store. As i was using this products with png (Gail connection-gail executives has fixed the issues intial ie the conversion of lpg to png) on the initial days. Recently started using stove with the lpg connection. Main problem is with the flame from the burners. When i turned the knob to low mode/sim mode the flame coming from the burners are too high. As a result the things which was...

A complaint was registered on this site on the lax attitude of the Glen staff in the servicing of our cooking range, on July 4th, 2018. Till date, no verifiable action has been taken. Neither were any contact no's given to us vide mail, nor did any of the Glen Company representatives in Trivandrum contact us, for redressal. This is really bad, that even when a complaint is registered, no action is taken. I can only hope that with this 2nd...

The cooking range in our house is from glen company and it's local staff do the servicing as we call them. After the initial call & many reminders also, they come hesitatingly. As we are working people, it's not possible to set apart time now and then & finally they don't turn up. It's always the after sales service of any company that determines it's quality. Therefore, i request that necessary steps would be taken to contact your staff...

Purchased 4 burner cooktop 1046 gt one year back. From the day i purchased it the two burners are not working at all. Local distributor from palampur sent their engineer 4 times to repair the cooktop. And also last time glen trained engineer from gagal visited my home to repair the same. But still the problem persist after 2 days.
Now pls provide the solution as the product is installation failure and as a customer i have frustrated...

I bought a chimney from Glen on 22 April 2018 i.e. two months ago.For the installation process I phone called the service center many times but they always had pretexts and told me they would come soon. but afterwards they were not receiving my calls, switched off their phones and thus not responding to my calls at all.
My new house's shifting is being delayed by your responsible staffs in Varanasi.
therefore, please have concern...

I have lodged a complaint about nonfunctioning of my house chimney on[protected] at delhi and faridabad number, but even after several telephone calls they are not resolving the problem. There is same excuse given that they will do it today. Its a shameful behavior from the glen company. I will never purchase anything from this company or suggest anybody purchase any product from this company. This is an eye-opener for me. It is pathetic...

Since last three months i am facing problems with my chimney. I tried to reach out to local authorities in bangalore for its repair but to no avail.

I would appreciate if the same is repaired at the earliest.

My contact details ia as below :

B6 304 sandeep vihar awho whitefield kananmangala 560067

I had bought it online through snapdeal. On 19 aug 2015.
Invoice number 7b0007/15-16...