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GoAir Complaints & Reviews

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Last updated Apr 1, 2024
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GoAir reviews & complaints page 11

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B
BHASKAR MANOHAR RAO
Jun 6, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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An abrupt change in Go Air's schedule

I Bhaskar Manohar Rao with a E-Ticket No. T26SGB am booked to travel in your flight No. G8-119 that was scheduled to depart Delhi at 20:00hrs on June 07, 2021 to reach Bangalore at 22:35hrs on June 07, 2021.

The booking ID on the ticket is NF[protected]

Much to my surprise I received a message informing me that my "PNR T26SGB on G8 717/804 on 07June'21 from DEL to BLR is schedule to depart DEL at 16:45 and...
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K
khushbu07yadav
Jun 4, 2021
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Unable to do web check in

Kindly STOP canceling the flight at last minute without notifying customers.
Why you customer care contact numbers provided on the website and Ticket stand invalid.

Customer's time is valuable rescheduling and canceling then providing incorrect customer care contacts will not gain you customers and Profit.

Kindly reach ASAP to details provided in PNR S5PWMF and share the status for the same
Customer...
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P
P,,,,,pandit
from Gurgaon, Haryana
Jun 3, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund not received for cancelled flights

I booked two flights with GoAir from Ahmedabad to Jaipur on[protected] and[protected]. These flights were cancelled by the airlines due to some reason. I haven't received the refund as of yet and its been more than 10 days.
PNR numbers are:
MBDBHQ
T8WHXM...
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S
sanjay 1981 soni
from Mumbai, Maharashtra
Jun 2, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Flight canceled without prior notice

I booked flight from Jaipur to kochi via mumbai for travel on 02.06.2021, my booking FF[protected], flight time 08:10 Am. This flight was canceled and informed me night 11.00 pm over phone and no mail and massage has been given to me. This is very bad . Please give my refund as well as loss....
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S
Sumeet.is.here
Jun 1, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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No Refund Received

I had booked a direct GoAir flight from Patna to Bangalore for 14-May, but
GOAIR has changed direct flight to connecting flight. They gave the option to cancel the flight with full refund if we don't want to board. So, I cancelled the flight.

Flight PNR is TB8I3Q.

I have raised the complain number G[protected] with GoAir but haven't received any response even after multiple follow up....
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M
ManthanRB
May 27, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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GoAir - Flight Cancellation without intimation

I am writing in regards to cancellation of flight G8-718 on 25th May, 2021 by GoAir without any intimation.

We found ourselves stranded at the airport with our 3 year old daughter when we were told the flight is cancelled so we walked to the GoAir representative for help but he refused to provide any solid information on why the flight was cancelled and no intimation was sent to us.

Also, the airlines refused...
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A
amin namavati
May 27, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund of Airfare as per Hon'ble Supreme Court's order

Sirs,
I had on 22nd January 2020 booked tickets online for myself and my souse for traveling from Mumbai to Chandigarh on 25th March 2020 by Flight G8 381 departure at 08:35 hours.
The PNR number is GY2TGD.
In view of the Coronus Virus epidemic, and the travel restraint imposed by the Government, however, the said flight/ ticket was canceled.
In keeping with the Judgement & Order of the Hon'ble Supreme Court of...
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P
pp829119
May 20, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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WebCheckin Charge

When I booked a ticket nowhere it was mentioned it that web check-in is chargeable now they are not allowing to select free seats. Its force fully asking me to pay 300 extra. Why they are not providing these information at the time of booking.

Contact: +91-[protected]
EmailId: [protected]@live.com...
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R
raviduttne
May 19, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund regarding

Ref my itinerary is Cancelled ticket. TripId: 8844713 Airline PNR: I5VN7P.
Refund of the said ticket refund havn't received yet.kindly request to refund at the earliest.
Thank u...
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S
Shraddha Pande
from Bengaluru, Karnataka
May 15, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Flight ticket refund of 3 people not issued since July 10th 2020

I had booked three tickets with GoAir for 10th July 2020. The flight got cancelled just after completing the virtual check-in with no reason & just a mail the PNR can be re-used within one year. Now that corvid has hit so bad I am not travelling I want my money back. I had also posted a complaint on twitter & they said they would process a refund but nothing happened. Please refund the money back its our hard earned money. Please help...
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R
Rahul0607
May 14, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Feedback for safety hazard

Dear Team,
I had (10thApr BOM-IXC-BOM 14th Aprl) flights along with my wife (PNR no. W5NTSV, B2FKHL & FQU8B, ZY3ZUJ)
I regret to inform you that this was horrible experience flying GoAir so would like to claim for full fare refund.

I chosen this flight by your advertising saying “Fly fearless”
But I was really scared today(14thAprl) on G8 382 as there was some issues with seat selection so finally...
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A
Anil777v
May 14, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund not initiated still

My flight get delayed and as per rule i am eligible for refund but still not received....
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V
Varun6869
May 12, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Go Air Flight cancellation refund

I booked a flight ticket from Mumbai to Delhi (PNR WY7GVW) for 20th May 2020 with Go air which got cancelled due to COVID outbreak. On 23rd March Go air refund team has sent a mail stating

Dear Smart Flyer,

This is with regards to your reservation with GoAir of PNR WY7GVW. The applicable refund of INR 3342 has been processed to the same mode of payment as follows:

If paid via net banking / debit...
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K
krishnad28
May 11, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund not processing

Address:Ambika Nilayam, Embate, Pariyaram

Based on my email request, GoAir Cancelled my Booking with PNR A6PHQM on 1st April 2021, Till now they didn't processed my refund, They were keep asking me to wait 10-12 days for my multiple follow-ups, Lastly yesterday also they said 10-12 Days again....
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A
abhi16202
from Kolkata, West Bengal
May 8, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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No refund provided

PNR W55PGV

DELHI TO MUMBAI
DATE OF JOURNEY 30/03/2020

I have requested for refund of my ticket which was booked last year during covid and as said by GoAir that they will provide refund for my ticket so I requested them for refund.

Customer care representative informed me that refund has been initiated and I will get refund in 7-10 working days but on April 4 when I asked for refund, they...
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M
May 6, 2021
May 9, 2021
This thread was updated on May 9, 2021
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Money Not Refund

Hi..
Goibibo Teams,
I have book two flight ticket one in lockdown-1, and flight has been cancelled by airlines and he has refound money to Goibibo teams but Goibibo teams is not refound my money .
Flight PNR: QEYQUX, 9th june 2020(DEL to SXR).
and another is PNR: Y4GZUL, 5th May 2021 (LKO to SXR)

please resolve my query...
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G
Gourav457
Apr 30, 2021
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Full Refund against cancellation

I Gourav Kumar, goair passenger having PNR XYGK8T traveling from Leh to Jammu on 27/4/2021.
Firstly the airlines cancelled flight no G8357 and G8125. After that reschedule my booking on another flight i.e. G8204 and G8697 on 27/4/2021, but the airlines again cancelled both the flight and reschedule my booking on next day on 28/04/2021 in flight no G8204 and G8697.
Lastly airlines cancelled both the flight on 28/04/2021.
Airlines...
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D
Deepali110
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund not received from Go Air G8327

I had booked a flight G8-327 for Mumbai to Delhi on 28th April 2021, however the flight was cancelled by Go Air due to its technical issues. We have not received any communication on refund, sent email, however no revert yet. Will never fly Go air, as it always gets cancelled for some reason or the other....
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R
rafeekp
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Sir my refund not issued

Address:DAMMAM

Sir my ticket(ycttxa)i cancelled on jun 08-2020
bt now also not available my mony
mbl;[protected]...
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A
ajjubsm
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Refund for cancelled PNR

Address:India
Website:GoAir.in

I have cancelled my reservations made with Go Air PNR#ZYQW2D on 26-Feb-2021. They informed that refund will be transferred to same mode of payment and that it will be done in 7to10 days. After this period when i contacted Go Air they informed that payment mode was declined and they asked me to provide my account number to perform NEFT transaction. In my next follow up after 7to10 days Go Air informed that refund amount was send to my account...
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