GoAir Complaints & Reviews

PNR ..F6RI9M..from LKO to AMD 21.4.21-26.4.21..on 5th
april .. it was told to me the refund will be paid in three working days, but till today(16.04.2021) i have not get my refund ..Durga shankar bhojwani.....

I have booked at flight G8808 at 16:00 now m just getting amessage flight is been schedules at 14:55 hrs what d hell??

Ihave planned to reach at 6pm I need an explaination on this...

The issue that I have experienced was: My wife and son was suppose to travel from Delhi to pune from go air flight on 1st april. But due to covid positive result she is not able to travel.

PNR - L63FYS

I have discuss in customer care and they cancelled the ticket and insure tha after sending mail they will refund the cancellation fee. After multiple follow up also they have not refund nor replying on my mail.br...

I am a regular traveller of your airline for years now.

I travelled on 30th Jan 2021 from Srinagar to Mumbai along with my wife Zarnaaz Shaikh and when I arrived in Mumbai I realised my hard case bag which was in absolutely good / new condition was completely damaged and cracked open making it not usable ever.

I immediately informed the Go air customer service representative Mr Pranav who helped me and filled...

My pnr M8Y8RZ.
I have booked ticket for traveling dxb to cnn.
Due to lockdown flight cancelled.I have cancelled my ticket but I didn't get refund till now.Somany times I called customer care every time they are saying you will get within 7 days....

I am in the united states and am unable to contact Goair. There are no email replies to my messages for the refund. I have a huge amount in the Goair credits. Due to covid, I have credits from multiple airlines thus I am requesting the credits to go in the original form of payment. I cannot travel due to visa issues so kindly understand my concern and help me get a full refund.

The customer support never reached out to me...

Flight No. G8 393
Seat No: 11F
PNR: D42R7F
Name of passenger : Somnath Sen
Flight Date : 14th Feb.
Baggage Tag no: G8 [protected]

On receipt of baggage at Pune airport, I have found my baggage to be
damaged. I have submitted an official complaint through your customer
service representative present in Pune airport. A "Damaged baggage report"
has been filed by me and the...

I had booked on 28.01.2021 a GoAir flight from Delhi to Cochin scheduled to depart on 01.04.2021 and arrive on the same day with a travel time of approximately 3hrs.
A few days prior to my planned departure I recieved a call from GoAir informing that the flight has been cancelled and I have an option of rebooking or getting refunded. Since the ticket charges were now almost double of what I had paid, I opted for a rebooking and was...

Hi,

I have booked from Bangalore to Delhi on 31 March, without my confirmation they rescheduled my fight to 1st of April with extra 3044 amount, when I went for web-check in then I got that my flight is rescheduled and I need to pay 3044. once I contacted customer care first she told me that will update you after 24 Hrs. then again I tried to contact customer care this time I got an update that it's not possible to allow you...

Sir,
As I booked 2 air tacketes in go air from Delhi to Srinager my flight time was 8:45 I arrived on airport at 7:55 but they did not allow me to get boarding.As teckets cost 17000 I requested many time to the manager of goair but he did not listen a word form me and get my flight miss ther was enough time to get my birding .now I want to solution of my problem .
With regards.

Flight Details
Date Flight From...

I booked a Go air ticket last year dated 24th April'20 during pre covid situation of course. Unfortunately it was cancelled by the airline due to lockdown. However they didn't refund any amount which is 7715/-unlike INDIGO airlines and asked me to arrange for travel later on. The requirement of my travel was on those and not now due to a medical situation. Now the expiry date of those tickets are 03'May'21.
Its very unprofessional...

Had booked two tickets in name of chumki naha and Anita naha on 2nd june'2020 from Bangalore to Ranchi with PNR YF3F8U and fight no was G8-873, go air had cancelled the flight for that date and till date no refund has been given to me.
Had taken several follow-ups since then also wrote several reminder mails to them still no response.
On 9th aug '2020 as per the advise of one of the representative I had also raised a service...

Had booked tickets for 2nd June'2020 from Bangalore to Ranchi PNR-YF3F8U and Flight No-G8-873 for two passengers and it got cancelled from GoAir's end and since then have not received my refund.
Had done several follow ups also raised a service request on 9th aug'2020, G[protected]/01268601 as I was advised by one of the representative and I was said that within 5-7 working days matter will be resolved.
It has been almost 10months...

I have booked seats for myself and wife under PNR nos: DCZLRN for Amitava Chakraborti and U75URC for Mrs. Anjana Chakraborty in flight G8-7511 on 14th March 2021 from Mumbai to Kolkata.
I tried to Web check in on 11th night and again 12th morning but find all seats blocked in spite of my ticket being confirmed. I am not able to web check-in and CISF will not allow to enter airport for manual check-in. Please help....

My luggage bag was damaged when i received it at ahmedabad airport.. i compaint to their staff but they are saying that any damage to luggage can be happen during flight and its not their responsibility for damage...

Dear Sir, Madam,

I contact you regarding this flight I booked from Dubai to Malé.
Indeed, I am requesting for a refund as once at the GoAir counter to take my paid flight, we did not let me in so I could not take this flight.

As requested after my booking, I did my Pcr test and all necessary papers, but no one advised me I could not do any transit to go to my finale destination. Before entering the...

I (Name: Sujith Panackal Sasanka Panicker, Mob no:[protected] and Email ID: [protected]@gmail.com) booked an Air Ticket for 04th Dec 2020 to travel from Muscat(MCT) to Kochi (COK), Flight number G8-4023, Booking Ref: EMT76157495PNR: A8 YUCK. Due to the Covid 19 restriction, the flight has been canceled and I requested for 100% Refund request as per guidelines to You and the ticket agency "Easemy trip" also. But so far I didn't get my money...

I would like to file a complaint against GoAir Airlines with reference to my flight dated 5th March 2021, From Pune to Ranchi, cancellation.
Find details below regarding the event, inconvenience caused as well the questions i would like to receive a response to.
I made a pre booking of to and Fro GoAir flight on 5th March and 8th March respectively. The booking was made 2 months prior to the travel date. A day prior to the...

Dear sir

I had book the flight from bengluru to Delhi on 26 Feb and timing is 20.50 that is direct flight but my flight continually reschedule with connecting flight frist reschedule time is 17.40 and second reschedule is 12.35 so that I didn't reached my flight and spoil my whole day plan
So I want to full refund and proper solution in this case

Thank you

Dileep Rathor
PNR - MEJGQHbr...

On the 3 Feb 2021, i had flight from Bangalore to Delhi, Delhi to Srinagar, with PNR O8925J. On arriving Srinagar airport i found that my luggage was damaged, torn from three sides which is clearly visible that it had been mishandled. I called the support and was asked to drop an email, and was informed that someone would get back on priority but received no update, after waiting fr a week or so I called the support and I was informed that...