GoAir Complaints & Reviews

Go Air cancelled my flight from Delhi to Mumbai on Mar 22, 2020 a few hours before the flight. This was at the time govt. was announcing a lockdown starting on Mar-25, 2020. This left me scrambling to find another flight and found one with some difficulty.

After that, their customer care stopped picking up calls. Their automated system made you wait for 5 minutes and then the call kept ringing or someone just hung up the phone.br...

My pnr no. K57WJF lko to delhi and delhi to jammu today departure time is 6.15 AM. I Travelling this pnr no total 6 passenger Lko airport from home 80 km distance for trevling but very poor service and this flight time is change to 9.15 AM give message in airport. Not any information by e-mail or sms. Very poor service....

Sir
Do not inform me flight change time sedule lko to Delhi and delhi to jammu travel date 07/08/2021 PNR NO.K57WJF...

Respected sir/madom.
My name is jeevan sudhakara panicker (Passport number-n8085351), i had booked one flight ticket (Pnr-ydfh9k) in goair airline on[protected] for august month - 2020 travel from muscat, oman to kannur, india. Due to covid pandemic situation goair airlines has been extended my travel schedule two times and unfortunately same pandemic situation is going still now. So, i contacted customer care (+91 [protected]) executive...

I made a flight booking with Travolook for GOAir Airlines

PNR: WYYQSW
Booking Date: 23 June 2021
Flight date: 15 July 2021
Amount: 7286+600
Service request number 1: G[protected]
Service request number 2: G[protected]

The flight got canceled 1 day before departure. Till now I didn't get a complete refund.

On 15th July morning, I got a call from go first customer...

My flight is cancelled buy airlines
I am contect try 2 hrs but contect customer care number sir...

Dear Sir/ Madam,

Go air flight ( G87352) option was booked for their direct flight to Kolkata from Ahmedabad . later on it was observed that the flight is going via Kolkata and reaching time also extended from 7.45 to 9.30 .

with PNR- N5R6KS my wife and Kids were travelled alone. I had booked the direct flight looking the current covid-19 situation and their alone travel. There were no any intimation during...

Hello this is Bhagyashri Prajapati from Surat... I travelled by go first flight on 27th july 2021, flight num - G8 233.. from leh to delhi.. after reaching delhi airport we came to know our baggages were not reached..my next flight was from delhi to surat at 6 o'clock.. so i had to come to surat, now after 2 days i had to rush to airport for my baggage collection by private vehicle, as i live far from airport i had to pay extra money to cab...

I didn't received my baggage while traveling from RUH-HYD....

Kishor Naranbhai Samani
Booking EMT83666855
PNR LY8YVG(Go Air)
Mumbai-Ahmedabad
Schedule Date 1Jul2021, Time 13:30

Flight was Rescheduled to depart Bom on 1 Jul 2021 at 18:45 and arrive AMD at 19:50

So I cancelled My ticket
By mistake I select normal cancellation

Refund is credited in my bank account is
Rs. 471.

It is not Full refund.br...

My pnr . Pe7ykx. My name. Anuj kumar. Destination. Del to gau my ticket cancel by air line. Air line are not inform about my flight..
And delhi go airline counter full refund wrote and stamped on my boarding pass..
Go airline costumer service tell
me your your flight is no show..
And non refundable..
My refund is not transfer.. So im complaint for higher station...

I have booked the ticket from Ahmedabad to Guwahati for 21 July 2021.
According to that booking I have to change the flight at Delhi Airport.
Ahmedabad to Delhi- G8 720
Delhi to Guwahati- G8 151
Announcement was done that the passenger who are traveling further to Lucknow and Guwahati must be seated.
But as I was having different flight number i was not informed that the same flight will go to Guwahati.br...

Hi- My PNR detail is EB55TQ. At first, I had booked a ticket for my four family members from Patna to Mumbai having departure time 14.25 and arrival 16.20. DOJ was 21st July. But, you rescheduled the flight and changed the departure to 13.10 and arrival 20.25. Almost 8 hours of journey. I have small kids and I can't go with this long journey. When I complaint, your executive again rescheduled the journey to 22nd July. But, it happened again...

My family travelled from RUH to DEL by chartered flight G86001 on 16 july 2021. her luggage didn't reach to Delhi airport. A complaint is already registered at airport. But no information is received so far.

Details flight Go Air G86001 RUH-DEL
name Nikhat Fatima
bag Tag XS828721

the bag is to delivered to the ff address
[protected] k/a/b12 opp pearl city garden function hall belapur road Hyderabad...

With reference to the above-mentioned PNR N9Y5UJ my flight was scheduled in the evening on 15th of JULY 201 which was changed to early in the morning without informing me over the call, , , owing to which i missed the flight.

Since the day i booked the ticket, i continuously recieved spam msg of you informing the evening time of my flight then the last msg was about rescheduling of the flight to early morning which i couldn't...

I booked two tickets from Chandigarh to Mumbai on 16th June for 17th June flight No. G8 382 with PNR No. XF749U. The said flight was cancelled. I have not received my refund till date even after writing to them Complaint No. G[protected]...

I travel Guwahati to pune, pnr - GE3EMH . Flights are cancelled, so getting refund rs 10565 which is not credited in my account...

The issue that I have experienced was: My flight got take off before time, so i missed my flight.
Boarding time was 1400, I was at the counter at that time& I was already web checked in. I was told
that flight is already on runway & ready to take off....

Dear Team

I Booked flight with GO FIRST AIRLINE On urgent base due to reach my home immediately for journey date[protected] from pune to varanashi via delhi.
PNR NO. H2TB7Y NO. of passanger are two.

my timeing was 14:20 P.M From pune to delhi with flight no. G8-174, air line company cancelled that flight and reschedule my flight in diffrent flight with G8- 2541at time 16:45 PM, After some time they again...

Hi this is Gurdeep kumar. I am traveling in your flight G8-182 from Delhi to patna. As the flight was scheduled and the landing time was 12:30 now the flight is reaching 14:50 at patna. As per my plan I have booked my another flight AI 726 from patna to Kolkata. flight time is 17:40 but I can't take my air india flight due to your late flight. Because I planned a buisness meeting in patna and it will take 2 hours 30 minutes. So due to your...