GoAir Complaints & Reviews

I booked a flight from mumbai to delhi for 1st march 2021 (01/03/2021)
Flight time was 21:35(09:35)pm when i booked it
I didnt got any prior message or call from goair or the airport authority
At 6:15pm i checked in via my mobile phone while in check in procedure i saw that the flight is reponed from 21:35(09:35)pm to 20:23(08:25)
I entered the mumbai airport by 07:45pm and reached your gate 65B at 08:02pm boarding...

I had booked a ticket with goair in FEb 2020, PNR no. M6ZYGC to take my aged mother for a medical checkup from Goa to Mumbai. As the flight was cancelled and as she cannot travel to mumbai because of her comorbid condition I am unable to reshedule the trip to a later date. After repeated calls to the customer care of go air I have got either no appropriate reply nor a refund. on the contrary, I have been asked to reshedule my trip which is...

Respected sir,
I have cancelled my ticket directly with airlines as my flight was rescheduled for morning instead of evening time. But due to some urgency I cannot travelled in morning and cancelled my flight.
I haven't received any refund or call from your side to refund of my amount.
Please consider my request and do the needful.
You responded my mail with Request no G[protected] on 18 Jan 2021 but till date...

I sribisha pradish cancelled my ticket with pnr no Q9M9VW.. FROM DXB TO KANUR DIDNT GET MY REFUND...I DONT NEED CREDIT SHELL ...PLZ TRANSFER THAT MONEY BACK TO MY ACCOUNT...

Flight has been cancelled by go air and i didn't get full refund or credit shell of pnr in my account.

Also, goair is not providing proper information to their customer. I have dropped 6-7 mails to
below id's.

[protected]@goair.in
Goaircto BKK • [protected]@ltu-asia-as.com
[protected]@goair.in
[protected]@goair.in
[protected]@goair.in

but no response from them. Also,...

PNR U9VVTW, travel date - 20/05/2020, Jaipur to Bengaluru, two Adults and 2 child, GoAir Flight G8-1807, booked through cleartrip using HDFC smartBuy option.

Inspite of our regular follow ups, GoAir has not refunded the amount INR 15920. The flight was cancelled as it was during lockdown. We are entitled for 100% refund. Function for what we were invited by my relatives is not going to happen again so there is no meaning of...

My elder brother Aiman Ali Ahmed who had travelled from Riyadh to Lucknow and reached via Go Air unfortunately on 27th Jan 2021, at the airport he got to know that the aircraft did not carry his luggage. That was just a blunder mistake where more than 30 passenger's luggage was stuck, not only my brother.

- My brother was supposed to go to hometown which is somewhere around 7 hrs journey from Lucknow airport, without any courtesy...

Mera friend Altab Ali jiska pnr number N25YYB jiska journey date 1st jan Mumbai to Delhi tha jo cancel ho gaya
Costomer care ne kaha free me residual ker deta hun aur airport me boarding samay Rs-2, 457 pay karwaya
Maine customer care me complaint bhi kia per koi faida nahin sirf kehta hai wait kijiy aapko call back ayega 11 jan ka complaint aaj 04/01/21 tak koi call nahin aya main bahut dukhi hun Goair se refund milega ya nahin...

Our flight from bangalore to Delhi is cancelled.We are not sure if our flight from Delhi to Srinagar is cancelled. Customer care is 24/7 busy. We are unable to book other flight also because of your worst unsure untimely cancellation and no response.The least GoAir can do is respond to the customers.
Worst ever service....

I have done booking for goair with PNR#JYIFQD and Pnr NDCRPK. I have supposed to travel in April 2020 but due to lockdown not possible. Goair initiative of credit shell offered but once supereme court judgement came in favor of lacs of travellers other airlines refunded me but goair still wasting my time and energy and sitting on my money from long time without full refund of money.

I have sent numerous of mail to all channels...

I have booked a flight and it got cancelled and company is not willing me to given any extra amount as they have cancelled. And after that also company is not giving any convenient flight and they have denied me for the flight of other company at same time. As after this flight cancellation i have faced many challenge and loss please take a necessary action on this.

Flight name. Goair
From JAI To HYD...

Hi,
I had booked a GoAir flight from makemytrip app and the booking ID is (NF[protected]). Please note that amount of ₹ 6495/- was deducted from my Makemytrip wallet.

Flight was cancelled and till now the money is not refunded to wallet. Makemytrip is harrassing me to contact GoAir and GoAir is asking me to contact Makemytrip. Makemytrip is giving vague reply that GoAir will create a credit shell but is refusing...

I had a ticket with GoAir to travel from Patna to Pune on 22nd Dec 2020 with PNR C76E2J connecting flight at Bangalore in the same airline. Somehow they delay in departure from Patna and my connecting flight of GoAir from Bangalore has been missed. Theyn they arranged the alternate flight to Mumbai from where I caught the taxi and came to Pune at my own cost which cost me around 2500/-. I further emailed them regarding reimbursement for this...

My booking with GoAir having PNR 1] Q5JVSF 2] M82U7J 3] G53RGS
were booked between 14/03/2020 to 17/03/2020 for travel between 10/06/2020 to 20/06/2020 to Delhi/Leh/Srinagar/Jammu.

Due to Covid they cancelled all the bookings & has kept the booking amount for travel within March 2021. I have earlier also written to them that they fully refund my amount as i have not cancelled any booking.

Im asking for...

Our flight was booked under the booking ID: B5NZXC for the 5. April 2020 and got cancelled by GoAir. We are still waiting for the refund.
The airline does not respond to emails and they are not reachable via phone to solve the issue....

I booked flight from Doha to Mumbai in January-2020. GoAir had canceled the flight and no communication given at last moment. I applied for refund and sent many email. But no response from customer care. Still waiting for my refund.
Very bad experience for me from GOAIR......

I pradeep kedia, a passanger of flight GO AIR G8 702, flew from indore to jaiput on 23rd jan, at luggage collection point, my luggage has been taken/ got exchanged with another passenger of same flight named NITESh Chendvankar. since we both landed i have been calling him, but his phone is being switched. i am trying to seek airport authority help but almost 24hrs and no redressal has been given to me.

i have attached the passenger...

I had booked flight ticket Chennai to Port Blair Go Air flight on ixigo with booking ID: IF[protected] PNR CB2I6N. Total fare was Rs 16524 was charged by Airline (Go Air).

Unfortunately due to without Covid certificate airline not allowed to travel. I had canceled the ticket Airline not accepted request. Go Air had initiated the refund process . Go Air not refunding my amount Rs. 16524.

I requested Airline...

Dear Team,

My Family has travelled from Riyadh to Hyderabad on 10th January 2021, Boking No.LB2GVD, 3 passengers, 1adult&2kids- Farhana Hakeem, Sumaiya Mubeen, Zain Mohammed.
Lugguage Ticket No. X5740533 &X5740839.Not received.

passengers have purchased some cloths due to baggage not received.

Name.Mohammed Mobin Ahmed
Bank. HDFC Bank
Account No. [protected]
ifsc...

I have booked go air flight from Mumbai to Chennai in the month of August for travelling on 28th January’2021.

The flight time was 6.10 pm and later I received a call stating the flight has been rescheduled to 10.40 pm. I said to reschedule and send me the itinerary in the month of December. But I did not receive the updated itinerary and then I again called up the go air customer care they said the flight is full and I need...