GoAir Complaints & Reviews

In 29 nov my flight cancelled.So fault is not from my side. It is your fault to cancel the flight and till now you are not giving me a single amount to return..Poor service of your customer service. No one is even bothered to recive the call.I want to know when will you give me my refund? Please provide some solution as soon as possible. As the fault is from your end....

I had booked ticket from GoAir for departure date 11th April 2020 but due to lockdown the flight got cancelled. I tried to contact the customer care in every possible way but there was no response. At last I booked ticket again for Mar 2021 using my PNR credit shell and paying 1800 extra. But the booking is not showing in the website or app. Customer care is not responding ....

I had booked a ticket form BLR to LKO DOJ 3/11/2020.
Flight was cancelled hence I requested customer care executive to cancel the ticket. He confirmed that full refund will be generated since the flight was cancelled by the airline.
He informed that I'll an email regarding refund within a couple of days but no mail has been received till now.
I booked the ticket through flipkart. When I contacted flipkart they informed...

My GoAir flight bearing PNR MC83GN which was scheduled for 10th of November 2020 was cancelled from the airline side on 8th of Nov. I just received one mail from the airline that my flight has been cancelled.
So I called and mailed them for refund for my ticket but I haven't received any response from them. And now on their website it's not showing that the flight was cancelled....

The refund amount as stated was 5454 as stated in mail, but the refunded amount was only 4856. Numerous calls have gone unanswered, bloody thugs....

I have booked a ticket under PNR WBIUTD for sector Delhi-Bagdogra on 10th Jan 2020 with travel date 20 APril 2020. Due to lockdown, flight was cancelled. I have not yet received the refund amount of Rs. 13892. Kindly arrange to refund the same at the earliest. I was thinking that the amount will be credited to my account automatically as per the government order for reimbursement. However, till date no communication to this effect. My mail...

With ref PNR KEHS9E( Bengalore to Mumbai & then Mumbai to Ranchi) My ticket was cancelled due to the nationwide lockdown. You people then promised I can book the ticket with the help of credit shell. But i was not able to do so from the website & I was asked to contact customer care.I tried contacting several times through your customer care number. But No one picks up. I tried contacting through email & twitter but got no reply from your...

We booked goair for Goa from hyderabad, but we don't see our flight on the booked date. Hence we tried connecting with goair via twitter or customercare but to no avail.
Goair is probably the worst airline in Indian history, they do not have a proper customercare, we have faced problems with them previously also when they rescheduled our flight without informing us.
Looks like the whole Civil aviation is corrupt AF, no wonder...

Our GoAir flight from Mumbai to Bangalore was cancelled during lockdown. They told me that they wont be refunding the money but i can change the sector and the date anytime within 1 year. Now i have been trying to call their customer care for more than 2 weeks, but no response. They are not responding over mails also. I have been on a call for more than 2 hours, with no response. This is not acceptable at all. Please take immediate action...

I booked 2 tickets from make my trip pnr no F2GP3Y flight no G8 157 Bagdogra to Guwahati of Go Air Dated 03rd December 2020. Same flight has been canceled for 3rd December and rescheduled for 4th December. I have not received any message and email for same. On 2nd Dec 2020 I Web Checked in by selecting seat as its mandatory at present for Covid 19 and I am surprised when I took print out i came to know that web check in is for 4th Dec 2020....

Dear Sir/Mam,

Web checking for our flight journey to Kolkata PNR : XF7LPH done yesterday evening. Money is debited from account, but till now the boarding pass did not come t my mail ID.

Kindly look into this matter and issue & SEND the right boarding PASSES to my mail id : [protected]@hotmail.com at the earliest.

For other way kindly confirm the status.
my ph. no. [protected] and [protected]...

I had booked a flight G8 791 from Hyd- Chd on Dec 8, 2020 for my mother, PNR - GC4R2K, while trying to do web checking today, I came to know this flight has been cancelled.

There was no intimation at all, not at all attending to refund enquiry, need confirmation for full refund immediately else I am going to lodge a complaint and work to create awareness never to travel with such pathetic airlines...

I had booked 4 tickets from Ranchi to Bangalore travel date 6th may2020. The flight was cancelled by Airline because of Nation wide Lockdown. Now i want either refund for this booking or Airline should allow me to change sector and name. But i am trying to reach Airline by multiple ways Call, Mail, other social media but they are not responding i need to bring my parents from native as the train service from my native to Ranchi is not available...

This is not done I am from middle class family I have booked ticket from Jaipur to Mumbai there was 3ladies and a senior citizen I'll lady i[censored] don't return my money I will really file a case again go air a middle class person can do any thing my ticket was 3nov Jaipur to Mumbai my one is YCIGYQ how can u change the timing with out any mail or call my contact no is [protected]...

Had 2 tickets from GoAir India. Whose flight number is GoAir G8 -558. This flight was canceled on behalf of GoAir on 26/10/2020. I have not received my refund for it yet. I also mailed a lot GoAir got some answers. And the customer care number of GoAir people does not even appear.


(1 ticket detail)

MY NAME - MR IBRAHIM
JOURNEY - HYD TO LKO
JOURNEY DATE - 26/10/2020
MY FLIGHT...

I had an air ticket from Nagpur to kannur on 28 Nov 20 but unfortunately it was cancelled by Go Air itself and I was being informed that payment will be refunded immediately but I didn't get any refund till now. I have been trying to connect Go Air customer care by teliphonically but couldn't. Very very poor response I got when I sent mail to their authorities too. So kindly I request you to do needful action please....

I have booked flight for 5 december 2020, flight schedule timing is 5:00 pm and now flight pre ponned to 10;15 am which is almost 7 hours before schedule time and i am unable to catch the flight i have booked flight for specific reason for that time and now i required full refund amount of rs 3500 after cancellation but they are cutting chages of rs, 3000 please ask airline to refund full amount as there is default fro their side
PRN...

Flight from Bangalore to Lucknow on 27th October, PNR IC2JMN was cancelled but the go air company has not refunded any money nor any contact can be made.
They have kept my money as credit shell which I don't want.
Kindly look into the matter and help me get back my money
Thanks
Parag Saraswat
[protected]@gmail.com...

We have booked flight ticket for my family for 1st of dec 2020, Goair cancelled the flights, and didn't notifed us via mail or calls or msg.

Customer care service is totally inactive and doing fraud openly.

There is no place for common man and these airline is just doing fraud.

PNR- S8VZUZ...

Inspite of numerous mails, twitter messages i havent received any response from Go air on my refund.

Further trying to reach your customer support since ages now s but inspite of waiting for more than 1 hr no one is answering.

PNR PFL9RE on GoAir flight G8-327 from Mumbai (BOM) to New Delhi (DEL) on[protected] at 06:20 hrs was cancelled by you. In need my refund immediately....