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GoAir Complaints & Reviews

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Last updated Apr 1, 2024
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GoAir reviews & complaints page 26

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K
Kawan Chadha
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Ticket amount not refunded

I booked my flight ticket from chd-pnq. Goair cancelled my flight. It is neither refunding my money nor re-scheduling my flight....
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Pnr j3ujji chandigarh to mumbai 29 june 2020 11.30 am flight the flight was rescheduled to 13 september 2020 and not at all notified me and then i used to reschedule it from site but then they cancelled it from their site and told i can reschedule but when i tried to reschedule again it didn’t allow i have paid 10, 834 rupees and not even getting response. Why should i pay to a flight that did to fly at all they have to refund even the...
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SIVARAM TRAVELS AND HOLIDAYS
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Itinerary Outbound 13 Sep 2020 - PNR QYEFFT

We booked one pnr(QYEFFT) for travel to Varanasi to cochin on travel date 20th July 2020. But Airline has outbound this itinerary to 13th September 2020. Party not willing to travel that date. So please arrange full refund as early as possible.
-Jayan Sivaram
Sivaram tours and travels
Travel agent of Akbar Travels online
+91 [protected]...
+1 photos
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R
Ratankishorsingh
from Hāora, West Bengal
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Refund no return

Address:Goair head office

My refund no return go air air line head office...
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V
vipul0511
Aug 26, 2023
This thread was updated on Aug 26, 2023
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refund of my booked flight (pnr - f2r1rl)

This is to inform you that i have booked my flight on 10th of july 2020 from goa to varanasi on "g8 381 from goa to mumbai" and on "g8 349 from mumbai to varanasi". Pnr f2r1rl
But due to cancellation of flight from your side i have not been able to travel to my destiny. There is no refund option coming in your website. Only the "change booking" option was coming, which i could not do as i had to reach my home urgently. Also, no calls...
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M
Malik javid
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Non refundation

I have booked flight for sxr- blr wide pnr F5Q6PC, my flight was cancelled by airline itself.they were asking to reschedule the ticket instead rescheduling i cancelled my trip .For the past 2 months i am asking for refund via emails, they didn’t respond even for a single mail.Kindly initate my refund or else give me ticket for the same sector....
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Address:Go air

Dear sir

Since four month, we are awaiting for the refunds of 13604 with interest as flight has not operated on that day.

Please arrange to process the refund the full amount in my account as soon as possible .

I don't want to reschedule the flight as we don't have any future travel plan in coming 2-3 years .so please arrange to refund the complete amount as soon as possible to my account.br...
+2 photos
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Address:Mumbai

My flight with pnr c5w8sc was cancelled by airline citing reasons beyond their control. However, i have till date not received option to reschedule the booking or any refund of the amount paid...
+2 photos
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V
Vaishali Savaliya
Aug 26, 2023
This thread was updated on Aug 26, 2023
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go air refund z7u8vp, g4zz5f

Respected sir,

In march first week my parents and our relatives total 14 pax
Group was gone for pilgrimage to kolkata by train.

In return have booked flight for them only for to take experience of flight journey.

Below pnr for go air my parents and other relatives suppose to travel on 18 march 2020 from kolkata to ahmedabad

Z7u8vp, g4zz5f
On 17 march 2020 evening we...
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A
Arun63021506
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding on cancelled flight

My pnr no is ifquvr. Email id - [protected]@gmail.com. Goair sent cancellation message on 08 july 20 evening. My money was not refunded and given option for reschedule the ticket. My financial condition is bad. I don't want credit shell. I want refund. I emailed to goair on 09 july 20 but no response.

Please help in this matter....
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A
alpsc11
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no refund for cancelled flight

I have booked flight for 2nd june from nagpur to pune in feb 2020. And i have tried to contact goair for cancellation but was unable to do so. And i had to reschedule my flight to 26th jan 2021 as i didn't had any other options as no cancel tab was available then on goair website. Now i am trying to cancel the flight and refund amount shows rs -1978 (Negative). When the flight was cancelled why i am not eligible for refund this seems to be...
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A
Ankit Behari
Aug 26, 2023
This thread was updated on Aug 26, 2023
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I haven't got my refund from go air

Before the lockdown 1 i booked a go air flight G8-1802 from bangalore to port blair for 20th of march. But the flight was cancelled by the airlines itself and was not able to connect to the customer support.
It's been 4 months and i haven't received any refund. I booked the tickets from my amazon account....
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V
Vaishali Savaliya
Aug 26, 2023
This thread was updated on Aug 26, 2023
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regarding refund z7u8vp, g4zz5f

Respected sir,

In march first week my parents and our relatives total 14 pax
Group was gone for pilgrimage to kolkata by train.

In return have booked flight for them only for to take experience of flight journey.

Below pnr for go air my parents and other relatives suppose to travel on 18 march 2020 from kolkata to ahmedabad

Z7u8vp, g4zz5f (Refund processed)

On...
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S
Subhamp7
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Rescheduling flights and no customer support

Address:Mumbai

I booked my flights to travel from Mumbai to Imphal via Delhi.
Mumbai to Delhi (GoAir) was on 11th evening and Delhi to Imphal(Indigo) on 12th Morning.
On 9th I got a message that the Mumbai to Delhi flight has been postponed to 12th morning, in this I will miss my Delhi to Imphal flight.

I tried calling go air customer support more than 10 times, I have mailed them times and escalated the mail also, but I got...
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U
Umergil
Aug 26, 2023
This thread was updated on Aug 26, 2023
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MY PNR YB3BMT, Flight did not operate. Need Refund. Customer care is not responding

MY PNR YB3BMT, Flight did not operate. Need Refund. Flight didn't operate.
I need refund .Tried calling Customer care many time and for hours no one is responding to the calls....
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A
Avyashree
Aug 26, 2023
This thread was updated on Aug 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancellation of ticket

Address:Chela, sandesh, bhojpur (Ara), Bihar 802164

Sir, dharmendra kumar booked flight ticket with pnr no a96wtg, from pat to sxr on 22 jun 20.

After cancelling flight due to operational reasons on 22 feb 20 i requested goair authority for refunding of money approx 5289 rs.

But there is no response from authority and i have requested many times but there is no reply from goair.. Please do needful. Thank you...
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Go air cancelled my flight (Pnr e81vhj) and informed via mail. After that when i am trying to contact them on call and email but i am not getting any response. I have been doing this from last 4 days. Due to this i had to book another ticker. I need my full refund of the ticket asap...
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M
Mahendra Mund
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Flight cancellations refund

Sir
My goair flight g8-805 from bangalore to jaipur on[protected] at 08.35hrs has been cancelled without any reason
Total amount of fare 5, 273 has not been credited to my account
And goair has been not replied my any message and calls...
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A
Ashish Jagga
Aug 26, 2023
This thread was updated on Aug 26, 2023
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cancellation of flight number g8-269

Hi team,

There has been multiple instance happened where you guys either change the schedule or cancelled the flight. I am really fed - up of this activity and i will never follow or book your flight in future. For you customer are only donkey who are paying you the money and you guys will tell us when to travel or when not to travel.

I am going to escalate this to our government officials and assure you that...
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S
sanja65
from Chennai, Tamil Nadu
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Refund of qcpstn as flight cancelled

I booked 4 pax for bangalore to kolkata flight for journey on 15th june, but at last moment airline cancelled the flight, and not even informed about cancellation, then the pax travelled by train to kolkata as they were in emergency to travel, i wrote regarding refund of ticket to all email ids available on gair, but not a single reply till date, and trying to call them since one month, but not a single call connected, they are cheating in...
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