Claimed

GoAir Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 1926
Resolved
179
Unresolved
1747
Quick Links
Statistics
Share
Contacts

File a complaint to GoAir

Having problems with GoAir?

File a complaint and get it resolved by GoAir customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
GoAir
Customer Service Contacts

GoAir Phone Numbers

Phone
+91 20 2566 2111
182
204
+91 22 6741 0000
106
143
+91 92 2322 2111
87
120
Fax
+91 22 6741 0001
View all GoAir contacts

GoAir Website

GoAir Head Office Address

1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

GoAir reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Pnr no.: p77d8m go air flight was booked for
Hyderabad - kochi for 8 th april 2020 through happyeasygo. Because of lock down all flights were cancelled according to government norms and for that i didn't get any mail or text message communication from goair. When i called up to goair they told they have already cancelled this flight.

Now i am not planning to travel in this year so asked happyeasygo to release my payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit11anku
Apr 10, 2021
This thread was updated on Apr 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

full refund for cancelled flight

My pnr is rydjft. I booked my goair flight from patna to hyderabad on 22nd may 2020 using easemytrip.com.
Because of the cancellation of the flight multiple times, i had to reschedule my booking to other dates several times.
Finally, i travelled using other airline due to unavailability of goair flights on the desired date.
Now, goair is saying your pnr is protected and i can use that amount for travel within a year....
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
shiv1007
Report
Copy

Problem with booking

Website:www.goair.in

I have booked a return ticket from pune to chennai on 6th september 2020 from go air official website, the whole process went smooth. I have completed the payment to but they sent me the itinerary showcasing payment status as declined but what to do the money is deducted from my account and added in their account. Now they are hardly accepting my calls through customer care. Once they did and asked me to write an email to [protected]@goair.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Allanoor shah
Report
Copy

required pnr details

Hi team. Requesting you to please help me with the pnr details as i had to book trip.
Previously had book ticket from my elder brothers account but due to some issue requested for the cancellation and recently received msg that you can book a trip with the refund amount. Which i am not able to use while booking the ticket.

Requesting you to please have a check and provide the details as i called in the cs but no body...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
phsandeep
from Hyderabad, Telangana
Report
Copy

Not refunding for the flight that got cancelled in lockdown

I have booked goair fligjt from hyderabad to chennai in jan for travel in may2020, how ever die to lockdown fligjt was cancelled and now when i approach go air for refund, they are refusing. Can you help me in filing a complaint against them. I have booked for return ticket with indigo flyer and got refund as well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishreen Mohammed Deesawala
Aug 26, 2023
This thread was updated on Aug 26, 2023
Report
Copy

refund for ticket cancelled from your end!!

Address:India

Hi, i had three ticket booked pnr-pc9uwa from pune-delhi on 18-9-20 for which i got an email from you guys on 30-8-20 stating the flight is cancelled.

I don't wish to travel on any other date except that so would request you to refund the amount i paid as indigo which was my return flight has refunded me full amount without any deductions what so ever, but you guys don't want to refund just keeping an open ticket is not gonna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Pnr no.: z9etkj, goair g8-802 flight was booked for
Ahmedabad — bangalore for 3rd may 2020 through happyeasygo. Because of lock down all flights were cancelled according to government norms and for that i didn't get any mail or text message communication from goair. When i called up to goair they told they have already cancelled this flight.

Now i am not planning to travel in this year so asked happyeasygo to release...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mirchief
Report
Copy

cheats and frauds

I booked a flight with these cheats on1st june from srinagar to delhi. They took the money like greedy sharks and later did not even let us know that the flight is cancelled. Its been three months since then, they are only saying they have issued a refund, sometimes they say there is a credit note. But nothing works, even their website does not work. They are shameless bunch of people who only know how to take the money of the passengers....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Dinesh Rungta
Report
Copy

Refund of flight cancelled by go air

Go air airline cancelled flight and told they will refund by 2 weeks, but not refunded yet.

Please refund the price of cancellation flight with details below.

[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akashbhatt00789
from Noida, Uttar Pradesh
Report
Copy

didn't get refund

Hi,

I booked 2 tickets from pune to ahmedabad for 6th june. The flight got cancelled and i needed to reschedule it for 7th june again it got cancelled. Again i booked for 8th june and the flight got cancelled.

As i had an emergency at home, i come by another way.

I have asked refund for my 2 tickets. I called, mailed multiple times but didn’t receive any response.

Could you please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had booked two tickets through cleartrip on goair dated 21 may 2020 amounting rs 4861.00 and rs 5126.00, flight no. G8 336 with pnr no. U8e2qm and pyz2kg and with trip id.[protected] and[protected]. The travel date was on 1st june 2020. On 31st may 2020 after 10.15 pm i got a text message that the flight is cancelled. I was prepared fr the journey and has promised to vacate the hostel on 1st june 2020 early morning. But i faced such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had made a reservation with Goair in the month of March for travel in April. Due to nationwide lockdown imposed due to Covid-19 pandemic, I couldn't travel and I saw on Twitter that my PNR E3VU7F was locked and that I was allowed with sector change. Today, I wanted to make my booking and saw that in order to change my sector I'll have to call the customer care. I called them 3 times and after an average of 32 minutes unanswered call, the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mundaaditya
Report
Copy

credit shell refund

I had made a booking through paytm on 26th may 2020 for a goair flight. The flight was cancelled and since then, i have been trying to contact paytm and goair. I have not received any update nor any solution. I am unable to use the credit shell option, neither have i got the refund amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.goair.in

Sir/ma'am

I had booked my flight via goair from delhi to ranchi scheduled to depart on 21st august, 2020 at 09:55 am (Pnr - g7tfqz) on 14th august, 2020 and got the confirmation mail and sms stating the flight number, journey date and time. All of them were as opted by me.

Later that day i generated my itinerary from their website and got the printout.

Today (18th august, 2020) they suddenly sent...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JAGADISH KESHARAM
Report
Copy

They asking card number for refund

I got call from goair they are asking for card number and month and cvv number and all i told no he hang uped the call.
i got call from[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Go Airlines (India) Ltd. 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Nearest Landmark : Deepak Talkies Board Line: 6741 0000,Fax: +91 22 67410001

I had booked a ticket from lucknow to delhi in your flight no g8-2510 having the pnr no n6lsvc for 25th august 2020 at 0855 hrs

On 24th august 2020 i got the message and automated call from go air that the flight has been cancelled and after that i tried to call customer care many times but no one had responded.

On 25th morning i got a call from boarding team that the flight is operational. The availability...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrasekharam dumpala
Report
Copy

Refund ticket amount

I was booked a flight ticket by Goair lines on 03 Jul 2020 from Bangalore to Pune which was scheduled for 28 Jul 2020. PNR number O78N7M and booking ID [protected]. After few days the flight was cancelled by it self. So that ticket was cancelled. But the refund amount not received till date. Please solve it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
꧁༒Spider༒꧂,
Report
Copy

Not giving refund of my air ticket

Address:Munbai

I did my ticket for 25 of march, but due to lockdown it got cancelled, GoAir till date have not even send any single Message about cancellation, I checked on there website it's say that you PNR is secured and you can reschedule you flight in one year with the same PNR, well it's fine I can understand the situation, but now when I have to travel back, and every Airline is operating, GoAir is not operating, no flights are shown for my destination,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thakurdaljeet
Report
Copy

issue | goair flight cancel

We have booked two flights from hyderabad to chandigarh for my wife and mother-in-law. Our flights have been canceled many times, and there is no flight showing in goair before 21 sept 2020.

I'm taking follow since feb 2020 but there is no single response from nodel office and ms. Vida d'souzam.

I want to take a refund of my money, so request to you please help.

1. Pnr obyj7a (Last flight canceled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have booked a flight departure date 1 september 2020, the fight was cancelled by the airlines and asked us to save the PNR for 1 year,

My husband has to travel on emergency from ahemdabad to Jaipur and he will of course travel from any other airline so there is no way to extend the PNR

The customer care is so pathetic, the call goes on and on, the PNR number for the same is W67BVF we want our full refund as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy