GoAir Complaints & Reviews

I have booked a flight departure date 1 september 2020, the fight was cancelled by the airlines and asked us to save the PNR for 1 year,

My husband has to travel on emergency from ahemdabad to Jaipur and he will of course travel from any other airline so there is no way to extend the PNR

The customer care is so pathetic, the call goes on and on, the PNR number for the same is W67BVF we want our full refund as...

Hi,

I have to receive refund of rs 7394/- from go air yet to be confirmed by you because pnr x3543l on goair flight g8-404 from varanasi (Vns) to bengaluru (Blr) on[protected] at 12:20 hrs is cancelled. Kindly check and initiate refund as early as possible. I am not interested to travel in the future also....

I am trying to reach GoAir for the last 6 months for my rescheduling flight but the call is stuck on IVR for 2 hours. GoAir- you need to fix this. This is not expected from an airline company. You cannot ghost your customers and call yourselves India's most trusted Airlines. You guys are India's LEAST trusted Airlines until you don't fix your customer centric approach. I need a call back urgently....

Respected sir I've paid ₹ 8540 and i cancelled ticket before 24 hrs from prior time of departure and i got only ₹ 652 only this is not fair with passengers . please sir it's my humble request to you help me out from this crisis thank you 🙏...

Flight no g8-171 pnr no:- u4kj8v dtd 03/08/2020
flight cancelled by airline.

Boss, flight cancelled, still waiting for the amount to be refund. Unable to contact the customercare executives thru phonelines.

Let us know first how can we contact you.

Kindly refund the amount or give us window/coupen so that we may made another new booking upon the already paid amount.

Account...

Flight between doha and mumbai (Return tickets) were cancelled due to covid. Inspite of repeated reminders, go air is not refunding the ticket amount. Instead offering travel shield which is if no use to me.
Booking ref number: hf83hr
Service request number is g[protected]...

I am horrified at the kind of service goair provides, to say the least. I had a booking in flight g8-2601 on the 5th of june 2020 from mumbai to nagpur. My pnr is iblsqa. I got a message from go-air on the 3rd of june that my flight was cancelled and that i will get a full refund if i call on these 2 useless numbers given below
[protected] and
[protected]
I understand that due to the pandemic situation, they may be getting...

I Have booked flight ticket from Jaipur to Hyderabad at 9 th August 2020 time 17:05 to 19:20. The flight is cancelled by Airline. But till today I am not getting any refund.
My PNR is U7ZVFP
Name MANOJ BALOTIYA...

Due to this pandemic as all the flights were cancelled, i was unable to travel.
Upon asking for refund, goair is not entertaining my query. I have been chasing them since couple of months but i have never heard back from them. I have tried to reach them over the call, sent them multiple emails, tweeted many a times but i never got a response.

Below is the detail of journey.
Travel date: 02nd may, 2020
Source-destination:...

I took Goair flight so many times but this time i really faced deep problem and difficultly just because of chosen you.
I book round trip from srinagar to delhi 6 june 20 and back to srinagar from delhi on 15 june 20. I reached delhi comfortably but my return flight which was scheduled on 15 june was cancelled without prior information and intimation. I booked another ticket for 1july2020 but again my flight was cancelled that is so...

Hv booked go air flight from delhi to kochi on 06 jun and my pnr no. Is u6zu4c and r2w14l. I want my full refund on above mentioned pnr tickets. I am defense personnel and i reached at my duty station, by another airline bacause your airline is not working and i am not going to fly anywhere for next 2 years,, so i can't use your credit shell. So it's request to refund my money as soon as possible.
I already registered complaint several...

Reference : service request no. G[protected]
Domestic flight booking has cancelled from airline, travel date has been auto updated to flying date in september without any prior approval and intimation..
I wrote couple of mails but getting no response from "admin goair" mailbox.

Please provide a complete refund for the ticket instead of future travel date.


Thanks
Vikash...

I booked a flight of go air for 10/08/2020 from delhi to bombay. I received a message from the airline the flight has been rescheduled for 11/08/2020 (Message received): as i have to go on 10/08/2020 due to some urgency, the schedule for 11/08/2020 is useless for me. Therefore i booked another flight ticket for bombay and get my job done. The details are as follows:

Passenger name : yusuf
Origin : delhi
Destination:...

Due to this pandemic as all the flights were cancelled, I was unable to travel.
Upon asking for refund, GoAir is not entertaining my query. I have been chasing them since couple of months but I have never heard back from them. I have tried to reach them over the call, sent them multiple emails, tweeted many a times but I never got a response.

Below is the detail of journey.
Travel date: 13 MAY
Source-Destination:...

I booked a flight ticket from delhi to varanasi for date 12 jun 2020, however, the flight was cancelled for unknown reason. Now i am trying to book another ticket from varanasi to delhi, using the option of pnr credit, but the system is saying 'no account found or balance'.

Pnr - q7dp9m
Email - [protected]@gmail.com...

Sir, i booked a two flight ticket for 16 apr 20 through udchalo website by go air flight pnr no-. Ue2wsk, and pnr ode7qk, journey has been cancelled due to covid-19, but amount not return till now.
I request you to my ticket cancilled and refund payment money.

Thank you

Sandeep minz...

Need refund for pnr yb3bmt...

I booked a flight through goair from nagpur to mumbai which was scheduled to fly on[protected].
Pnr k2bw6l, goair flight g8-2607.

The email was sent on[protected] that the flight is cancelled. I did not recieve any refund for the same.

Ideally there should be full refund....

I had brought the ticket (Pnr: z7up9m) of goair airlines from delhi to calcutta (Both ways). The flight got cancelled due to lockdown and i could not travel and i don't know when i have to travel in future. But i didn't get any refund of the ticket and i have already dropped the email regarding this 8 days ago and i didn't get any response of that as well. I just want my full refund....

My flight booked for 19 july 2020 from new delhi to patna and flight got cancelled by the airline flight no is g8-2511 and the traveller names are neha priya, satyam gupta and arya gupta. When the flight got cancelled by the airline so the total amount should be refunded....