GoAir Complaints & Reviews

Subject:- goair airline is neither issuing refund of my air ticket amount i. E. Rs. 7007/- nor responding
Anything.
Dear sir,
I wish to draw your kind attention regarding my refund issue, the facts are as following:-
(1) i booked my goair flight ticket through happyeasygo agency to fly from srinagar to lucknow bearing pnr-yf5znh on 23/05/2020.
(2) goair has cancelled my flight bearing pnr-yf5znh which...

Go air cancelled my flight and now asking for 2500 rs. Of change fees for rescheduling. Also no call connection and mail reply.
Flight details
G8-336
Del to mum
14th aug 2020

Please help!!...

I booked a flight ticket on march 10th 2020 flight was on april 1st due to covid 19 flight cancelled so iam able to get the refund all the possible ways i tried to contact them but they are not responding i think iam cheated by go air...

I had booked tickets on goair for 7 passengers from bengaluru to mumbai. The travel date was 9th june protected. The flight operations had started till then but still goair cancelled the flight and they sent a mail stating that they would offer a full refund as they have cancelled the flight from their end. Since then im trying to contact goair constantly through customer care and mails but they are not replying or responding. The only time...

I, vishal kohli would like to bring this to your kind notice that my ticket for the sector delhi-goa-delhi was scheduled for 5th august dep & return on 9th aug 2020 with pnr no o96zwj & gfiktr.
Flight was cancelled by the airline on 20th july.
It was a family trip and now looking into the current situation i don't want to get life of my family in danger by travelling our of state.
I need refund but goair has given credit...

Gud evening sir,
I have booked my air ticket from chandigarh to srinagar on 21st june. My pnr is c7znkm in g8-911. This flight is cancelled by goair. I m trying to contact customer care but there is no positive response. There is no refund for my airticket. Its more then one and half month there is no response.
Sir, its my humble request to you please refund my money as soon as possible.
Regards!...

Sir, i booked a flight ticket for 13 apr 20 through udchalo website by go air flight pnr no-yyuhvg. Journey has been cancelled due to covid-19, but amount not return till now. I made a more than 100 calls to customer care and send 45 mail to goair [protected]@goair.in, nodalofficer and appeal authority. But no return and no response from any one. My mob no-[protected] and mail - [protected]@gmail.com...

Hi, team we have booked ticket for 5 family member, but due to some reason goair cancelled there flight.. We have been asked to reschedule, they are not ready to accommodate us in same day or next day flight.. We have been forced to pay additional amount + taxes + convenience fee which we have already paid 1st time of booking.....

I have booked a flight ticket for my wife from delhi to bangalore for 19th march 2020. The flight was cancelled by airlines over telephone but did not send any txt message even after repeated request. Finally, they send an email when visit their counter at delhi airport... The screen shot of the email is attached here...

Hello,

I had made a goair roundtrip flight booking from delhi - mumbai in april, which was cancelled. I rebooked the flight for july which again got cancelled. Further i booked it for august and now again it got cancelled. I have paid for the fare difference each time. The traveler includes a senior citizen.
With no response from call center or email support we are left no where to go.

Email complaint:...

Hi, i had booked a goair flight for a travel in october but cancelled it last month due to an upsurge in covid cases. Although i was informed over the phone that a partial refund would be remitted to the original mode of payment, they didnt refund a single penny and digested all the money. My cancelled pnr - aebfke...

Domestic flight booking for 21st july with pnr # c4y4vv has cancelled from airline, travel date has been auto updated to 13th sep without any prior approval and intimation.. Please provide a complete refund for the ticket.

Thank you...

I have book my flight G8 2506 from Mumbai to Chandigarh with PNR no. P6GMMC for 29 jul 20. But it rescheduled so many times and I have to go urgently my home. So I want to try to talk customer care so many times. But no response I got even waiting more than 30 minutes every times. I am very disappointed and I want to take my full money back as soon as possible. Thank u....

Kindly note i have booked a flight through goair of 1st june under pnr no. Q7qjhm from mum-del, the flight got cancelled by airline at last hours & the customer (Means myself) has no information till i banged my head. Aftwards, they assured me of generating pnr credit immediately to re book my flight. I accepted that also but 72 hrs were gone, no pnr credit was available, only received a fake/ bogus/ empty email from goair stating "you can...

I was booked a ticket from kolkata to jaipur but my flight was canceled and i don found my money redund...

Dear sir,
My last complaint of not Refunding cancelled flight against PNR no. IFQUVR is yet not resolved which you are showing complaint resolved. In the mean time there were many correspondence taken place between [protected]@GoAir and myself which I am sharing with you-...

[protected]@goair.in Sun, Jul 26, 2020 at 11:13 AM
To: "[protected]@gmail.com"
Dear Mr. Rajput,

Thank you for writing...

I have booked a ticket four 4 people for 4th apr having flight no G8-101, PNR NO N82WWM but due to Pandemic COVID 19 our flight got cancelled and we were given credit vouchers which is to be used till 31st March 2021 but as we don't want to travel now due to health issues and other problems so we want our amount to be refunded in our account not in form of credit vouchers as it is for no use o[censored]s.So kindly refund th...

Hello team,

This complaint is strictly for go airlines company which i am doing here after hectic follow-ups. Since i have two journey for which i had booked ticket with pnr reference number x69u6c and because this lockdown situation flight cancelled and there is no need to travel now, even since after that i got an email from go air that your amount will be refunded and same i have forwarded to customer care and even calling...

Hi Sir/ Madam, I\'m trying to get in touch with the call center of GoAir Airlines and none of the calls have been received. I understand that during a pandemic there is more demand but that doesn't mean there is no service provided. I have an emergency and I have to fly but the flight is postponed without any intimation. I have been calling the customer care for almost 48 mins no response, 2 hours and then I have been on call from my friends...

Respected Sir/ Madam,

I had booked my air tickets via clear trip booking site for GO AIR airlines 404 Trip ID[protected] flying from new delhi to varanasi for 10th of April 2020 with Go Airline PNR No P56VFF for three passengers namely Ms Himani Shali, Ms Rachna Pandeya and Ms Suman Rani.As a law abiding citizen we had canceled the tickets as per the instructions of GOI on imposition of countrywide lockdown due to...