GoAir Complaints & Reviews

Dear sir,

I have booked tickets from udchalo.com. My flight is from jammu to let on 02th, nov 2018.

Flight pnr number is s5teuc
I want to change the last name of one passenger with name gurpage singj.

The last name must be changed to singh. So the actual name will be mr. Gurpage singh

Please do the needful as soon as possible. Thanking you!!...

I had a family trip from kolkata to jammu for vaisno devi having two senior citizen. This was our fist travel experience with go air where we required wheelchair for my father dated 27-sept 2018 but very strange there were no proper arrangements and had to wait for atleast 30 min outside the airport at jammu. When we reached to delhi there we meet with mr. Singh (Manger of go air) after seeing my father was at wheelchair start threating that...

Flight no G8465 was to depart from Mumbai to Delhi and thereby Delhi to Srinagar at 12.00pm.
Firstly the flight was delayed by 2.30 hours because of the technical issue in the aircraft.

Secondly when asked about the connecting flight, they said that the flight for Srinagar can only be arranged for 8th October morning which is the next day, almost 20hrs.

They made us stand at the counter with no one to...

Dear sir/madam,

I need my travelling certificate copy for claim because i lost my boarding pass. Can you send a copy of my travelling certificate at my email address. This is required for claiming in the company. Please send asap...
Ref. No. M6f53z
Flight g8 173

My email id is [protected]@gmail.com
Please send urgently

Thanks
Shubham tomer...

Dear team

I am following up with these both stupid and usorganised person savio and nodal for my refund money since 23 august but still dd not get any prompt reply, kindly see the details below and my email

Savio d’souza
Executive - customer care
Goair

[protected]@goair.in

The flights was not canceled from myside it was cancelled from your side which was on 21...

I forgot to pick my charger while reading newspaper (Times of India) from 2 no.seat near charging point gate no.24..hyderabad at 10.20 pm on 29 Sept while boarding flight from Hyderabad to Delhi (G8-426) 11 pm( seat no.30D.)
I will be returning on 8th Oct .kindly get it given to go air staff in Hyderabad .
AMMENN SHARRMA
[protected].
[protected]....

On 15 july, 2018, i had booked a ticket on goair flight g8-371 for 18-nov-2018 (From mumbai to goa)& g8-478 for 24-nov-2018 (From goa to mumbai) by make my trip. Now due to some personal reason, we cannot go. Now i want to cancel my all tickets but there was no refund amount on cancellation by make my trip and i really need money and i cannot share my personal reason with you. I can only request you please refund my money.

Please...

Goair — mishandling of luggage

I traveled to leh from delhi through goair. Before travelling my luggage was fine and clean with no wear and tear but when i received my baggage at leh airport it was damaged. The marks clearly indicate dragging and mishandling causing wear and tear. I would like to get a resolution or atleast an answer to this issue. I am pretty sure this might have happend to others but unless and until we...

I have made a small error in middle name of flight ticket fr my daughter and since this is international flight, i would need to go through immigration and my passport wont match.
i have a copy of DGCA guidelines which says i can change the name and airline can charge me for same else it can be done free of cost.

request your help since putting a note wont help considering the toddler may not be allowed to board and...

On 15 july, 2018, i had booked a ticket on goair flight g8-371 for 18-nov-2018 (From mumbai to goa)& g8-478 for 24-nov-2018 (From goa to mumbai) by make my trip. Now due to some personal reason, we cannot go. Now i want to cancel my all tickets but there was no refund amount on cancellation by make my trip and i really need money and i cannot share my personal reason with you. I can only request you please refund my money.

Please...

Was bound to travel on go air flight from G8 426 from Hyderabad to Delhi on 8th September 2018. PNR - D6JIKZ.

Scheduled departure 23:50

I came in from a connecting flight from Chennai and had already done web check in (boarding pass attached) for the above mentioned Hyderabad- Delhi flight.

To my surprise gate was already closed at 23:23 PM, (when the scheduled gate closing time was 23:25 PM,...

Hi,
I booked three flight tickets in go air (G8-391) 2 months back scheduled for 26th oct from mumbai to jaipur and day before yesterday got a communication from the airline that they are cancelling the flight. They offered me two options - full refund or rebooking.
I wanted to avail free rebooking/reaccomodate flight, scheduled at the same day, around same time as i have to reach jaipur on 26th oct without fail. When i...

Hello,

I had a flight(G8 811) at 6:00 am for Bangalore from Nagpur on 25th September, 2018. I entered the airport at 5:25. They was no one available at the counter for check-in. Finally, I had to search for the room where GoAir staff sits and had to request them. The staff was so insensitive and inconsiderate. I had to join my office but all thanks to GoAir staff who didn't care to help their customer I lost one day's payment....

Go air cancelled a booking for our group of 40 without telling us!!! They said they couldn't get through on phone. Yet.. They didn't email or let us know nor did they make any attempt to refund us the money!! Thousands of rupees!!!

I am on phone now where they refuse to connect me to a supervisor!!! I've been on phone for 45 minutes to get issue resolved.

It will now become my personal mission to make sure the...

While travelling from goair g8-335 from srinagar to new delhi, i got my checked in bag in such damaged condition that it can't be used again. And they are refusing to pay any kind of compensation for the damages by terming the cause of damage as normal wear and tear.
Whatever the cause may be it caused me lot of inconvenience as i had to go from delhi to jaipur by train with the same bag. And they dont take any responsibility for any...

I had boarded from guwahati to delhi in flight no. G8 153 on 23/09/2018. But when i collected my trolley i found that it was broken which was ok when i checked in. So i contacted ms. Nawajoo she told me fill a form and so i inquired her how are you going to replace my trolley; to that she said that it will take a week's time, so i asked her to provide number of management team so that i can talk with them bit to my surprise instead of cooperating...

I lost my luggage in go air flight on 4th of sep. 2018 sector from delhi to leh, (Pnr: wc8k4k, flight no. G8-215, seq.: 114) even visited delhi in search of my valuable items but till date no positive response from any concern even i mailed to the concerned and complaint two times..
The delhi staffs not taking it seriously so kindly make it possible to get it soon as i'm great need of it..

Hope for your swift response...

Hi
I came at 5.30 but still they didnt let me check in as they were saying all the passengers have boarded.
They didnt even try to help were just saying we cant do anything.
I had my interview at 1 but thanks to goair beacuse they didnt even tried to help me. I missed it.
I was requesting them to do something but they just kept saying no.

Please refund my ticket fare....

Dear sir/ madam,
I am dr. Deepshikah tewari, working as senior scientist, center for nano-sciences, iit kanpur. I was coming from banglore with my parents (Senior citizens) on 16th sep. From goair flight. Our ticket number was u98fmg/1/2 (71yrs.), u98fmg/2/2 (62 yrs) and u98fmg/3/2.
I would like to draw go airways senior leadership attention on the pain my parents have faced on check-in counter. We have waited for a very long...

My parents had traveled from goair recently with 2 items of luggage..
on reaching Kolkata 1 of the luggage was missing and the other was broken...
On enquiring about the luggage they had to wait for 2 hrs for the 2nd luggage to come back at midnight as the goair team had misplaced the luggage ..
the 2nd luggage too was broken when received...
now from one of my luggage bags few of my branded clothes are missing...