GoAir Complaints & Reviews

This is regarding my booking with goair airliner for flight on[protected] as detailed below:

Goair

Ixj 14:05
Ixj - sxr sxr 15:10
G8- 287 sat-03nov2018 sat-03nov2018
01h 05m

Passenger details sector pnr ticket number cancelled mode
Ulfat ara ixj-sxr q2kzql q2kzql/2/1 full refund
Roshan javaid bhat ixj-sxr q2kzql q2kzql/1/1 full refund
...

I wa totravel from jammu to srinagar on 8th instant. I reached in time and got my boarding card, bud mdm neha did not accept my bag and asked me to take it as cabin baggage. The security did not allow it as cabin baggage as there were items not allowed as cabin baggage. I rushed back to the counter and requestesd mdm neha to accept the bag, but she refused depicting arro
Gance. I requested the manager mr ravi raman, who waess there...

Sir, i am an indian air force soldeir and was returning from my leave.
I had booked flight from ahmedabad to guwahati on 11 nov 18 which i had boarded and my pnr is m2i8yl for flight g8-532.
During checking in i had given my only bag as luggage to counter personnels to properly lock it with locking strip which they usually and bound to do.
But when i reached guwahati i found my bag not locked for which i complained it...

Hi team,

I am not able to do check-in for my flight vzmkye (Pnr) from bengaluru to ranchi on 23 nov 2018. Please let me know y am not able to do web check-in.
How many days before web check-in i can do. Please findy details below:

Name : anupma anumeha

Flight date :23 november 2018

Flight number: g8-374

Flight destination:ranchi

Please help...

Dear sir,

I have booked tickets from makemytrip.com. My flight is from kolkata to bagdogra on 10th, december 2018 and return on 21th december 2018.

Flight pnr number is u92r2t.
I want to change the name of one passenger with name protima sen. I did the spelling mistake.

The name must be changed to pratima sen. So the actual name will be pratima sen.

Please do the needful...

Due to the luggage had a powerbank inside without any prior notice the baggage was stopped at the airport and when i reached my destination i was told that the baggage has been stopped at the airport n i had a meeting nxt day and then u say dat the baggage will b opened and any loss of objects will not be our responsibility x28f5l pnr no moreover the attendant at the airport made me sign over the documents saying it will b opened or else...

Dear sir,

I have booked tickets from ease my trip.com. My flight is from kolkata to delhi on 16th, nov 2018.

Flight pnr number is g8-128 and booking id is emt53316101.

I want to change the last name of one passenger with name sanghamitra ganguly.

The last name must be changed to naha roy. So the actual name will be mr. Sanghamitra naha roy.

Please do the needful as...

Air ticket was booked to my colleague on[protected] vide pnr u8lhwj transaction failed for four times and then was successful. Meanwhile rs 67972/- was debited from my savings account of icici bank. Bank says amount has been debuted via citrus pay to go air and they have to refund. Customer care of go air assures that the amount will be credited back to the savings account within seven days. Till now nothing has been refunded...

My pnr is h4klts, i was promised for a waiver on rebooking charges or a full refund on cancellation by agent sajeed in customer care but later i was informed he lied.
I made 2 different complains to nodal officer and appellete authority but it's been 4 days and no reply.
Complain numbers g[protected] and again g[protected].
I spoke with 6 agents and 4 hung up on me including a supervisor, sajeed promised to talk to some...

While booking on GoAir flight ticket before confirmation of ticket amount was deducted from my SBI account, I use SBI Net banking to book a ticket. I also talked to the customer care executive of Airline but i did not got any response. Here is my PNR of flight ZF5U8R from BOM to SXR on 18 November 2018. and booking date is 01 Nov 2018. Please do the needful to refund the deducted amount....

I booked a flight from bangalore to pune on december 10th at 16:45pm. I booked it in my name instead of my mother's name. I called the customer care immediately after the confirmation of the ticket i. E. When i realised that the ticket was booked in my name. I asked for a name change. Being one of the top domestic airlines in india, how can you not have the option of name change?...

Passenger : mrs gurmeet coutinho
Flight no : g8 319, seat no : 4a
Mumbai to delhi - @ 0955 hrs

Respected sir / madam,

Pls find attached my boarding pass aswell.

I mrs advocate gurmeet coutinho a passenger o[censored]r go air flight (G8 319) from.. Mumbai to delhi had already checked-in in time n was waiting for my boarding at the airport n as i had gone to d washroom i was 5-6 mins late...

Hi, this complaint is regarding an goair staff member at checkin counter in banglore, his name is jatin, he started shouting at me when i requested him to give me some discount in excess bagage charges. He called me cheap and told me if i am come to buy vegetables and i quote “how you people come to travel by aircraft”.
When i told him to let me talk to his supervisor he said he is the supervisor he is the head of the entire airport,...

I entered airport at 9:55pm sharp for my flight no g8 144 instead of letting me go, your personel didnt gave me allowance even wen i did my webcheck in, although i m a regular traveller to go air and dis time it was my worst experience with your non cooperating staff...
It was the last flight from patna to delhi for wch i suffered both mental and physical pressure...
Do look in the matter......

Flight g8-171 from del to pnq
Pnr # mcmj6h
I had travelled through the above mentioned flight on 22nd oct.
I was carrying two liquor bottles which i purchased from delhi duty free while travelling from london to delhi. I have receipt of the purchase.
Since bottles could not be carried in hand luggage, i had put them in checked in luggage with fragile tag on the bag.
Even then my luggage was mishandled due...

Dear goair team,

I have first time booked tickets for 2 passanger in which i have miss spell my last name insted of 'r' i put 't' actual last name is rohara but i mistakly put it as rohata,

Booking ref no. P9rlfd
Mobile number [protected]
Date of journey 4th jan 2019

As i contanct customer care the exicutive said i have remark the issue and forwerding to our higher authority they...

Hi,
My name is tsering angchok, i had booked a ticket from delhi to leh for 21/09/18 and pnr was generated as q186vb but status was appearing hold on received mail ticket, but still amount has been deducted from my account... I have been complaining to customer care services but nobody have given satisfactory answer neither they tried to sort it out, this means of complaint is the final expectations for me... Help me to refund my...

On 15 july, 2018, i had booked a ticket on goair flight g8-371 for 18-nov-2018 (From mumbai to goa)& g8-478 for 24-nov-2018 (From goa to mumbai) by make my trip. Now due to some personal reason, we cannot go and i have cancelled my all tickets but there was no refund amount on cancellation by make my trip, they only give rs.518/- and i really need money and i cannot share my personal reason with you. I can only request you please refund my...

Booked a flight ticket from mumbai to bbsr for myself and my husband where in my husband's surname has been wrongly updated. Go air people asking me to cancel the ticket and book another ticket with almost negligible refund. This is highly unfair. Pnr no. Rcws3h for go-air flight g8-244 on 23rd oct'18. Need help in this case. Go air or the airport authority kindly help as this is a genuine case. We have all the id proofs which can be presented...

Respected authorities,
With a great hope i m forwarding this mail and have an immense faith that the airlines and their staff whom we trust with our lives will surely help me trace my glares. An item lost is not only a financial loss, but also a loss of time and love we put in buying a particular stuff. I was flying in goair from delhi to patna on 2nd of october, (G8 149). This glare is particularly important to me because my 11 year...