GoAir Complaints & Reviews

I have the planned vacation between 29th sept to 3rd oct 2018 and 5 passenger ticket has booked 3 months in advance (From bbi to pat) as senior citizen travelling along with me (Pnr b8pnmd)
1. Now they have cancelled the flight due to operational issue and neither they have flight before one day or next day flight..

2. Also i have booked the return ticket from patna to bangalore (My job
Location) under your air...

We boarded a flight from mumbai to nagpur on 14th september, one suitcase was labelled overweight and we could not get it in the cabin, so the bag was taken and after reaching nagpur when we claimed it and saw that its rear side was badly cracked. Even being a u. S. P. A. Bag it was very tough to even bend it, showing that it was definitely broken intientionally. This is the third time someone from my family took goair and found out the their...

I traveled in the ahmedabad-delhi flight on 7th sep, 2018 at 18:50pm flight. After landing in delhi, i found my red travel bag damaged on the belt when it arrived. I spoe to the goair staff there and have given them the information about the damage. I have images of my damaged bag. It is sad to face this from you. I would like to claim the amount equivalent to my damage as early as possible....

Hi team i made wrong booking with the wrong date l9zrwg//t3t8ti also contacted go air company just with in 30 i did the booking informed that i booked wrong date booking i am looking for the waiver in cancellation charges i booked the ticket for my mother and father mr harish gandhi and mrs kanta gandhi selected the wrong date, also i created new booking with the correct dates q8k2nw and o15mwb, i made the same correct booking with same go...

I have tried 10 times contacting go air on multiple customer support numbers, but it keeps getting disconnected either at start or while talking to customer support personnel, in fact once they put my call on hold and then got disconnected.

The following are my travel details and i need a travel confirmation certificate for claiming my expense from my company.

Thanks in advance.

Airline name :...

I requested for travel certificate to claim my lta as l have lost my boarding pass. Ticket details are: guwahati, lokpriya gopinath bordolol international airort to kolkata netaji subhas chandra bose airport on 16/01/2018. Airline pnr is f3khgs. I sent a mail to this airlines but they avoid to response. Please issue travel certificate so that l can claim for my lta...

Please refer my service request no g[protected]. Till date l have got no response from your end. I requested for travel certificate a to claim my lta as l have lost my boarding pass. Ticket details are: banglore to port blair. Airline pnr is d7qlkg. But till date there is no response... Wrote several mails regarding this to [protected]@goair.in. L was assured to get quick response for request id g[protected], first mail l initiated 18 july 2018....

I have landed in leh today morning using go flight from delhi.
I have kept one mobile in my checked in bag. But when i received my bag from airport it was opened from front pocket and my mobile was not there.
Mobile details,
Lenovo black mobile
Flight details,
Pnr: l6retm
Flight no: g8 215

Contact no, [protected]

I wil contact leh airport on 13th september.
Please...

Dear sir/madam,
I travel form bangaluru to kolkata in goair airline 12.30 pm plain on dated 9th august 2018, after that i checked my luggage & found my mobile is missing then give a request letter to goair kolkata counter & he take times for return the same, but today is 3rd september 18 they are no clarify for this issue.
Kindly do the needful as soon as possible.

Thanks you
Anup kr. Dan...

I travelled from pune to chennai on on 27/8/2018 on flight no. G8 633 g class. My seat number was 21b. When i was proceeding to sit on my allocated seat someone sat at my seat. When i informed to this to the concerned air hos tee on the board, her name could not remember, however i could identity her on my enquiry. She does not care my complaint nor give polite reply. Instead she was very furious and scolding indecent way. When i did not...

I was traveling with go air with pnr s7qpuz frm kolkata to bengaluru. We were two passenger me and my wife we were having total luggage weight of 33kg in three suitcases. At the time of luggage check in they asked me to pay additional amount of rs 1200 for 3kg. When i asked them the reason she said only 30kg is allowed i asked her total of 22kg oer person is allowed and we are two then total of 44 kg should be free i can take some in as a...

I had plan my holidays to kerala three month back and did all my
Flight and hotel booking well in advance. I have goair flight from
Ahmedabad to kotchi on 30th august 2018 and return flight was on 5th
September 2018 through indigo. However, due to natural calamity and
Very very worst situation in kochi and surrounding destinations, i
Don’t want to continue my travel plan and that is with two small kidsbr...

Hi concern,

I done the journey on 20jul18 from delhi to hyderabad through go air against pnr - nc5chk and i was handed over 2 luggage bags in delhi airport to goair team against g8 [protected] but i am not getting 1 of my luggage bag (American tourists) and i am chasing from last 1month but i am not getting any positive response from go air team, i done the complaint (G[protected] at airport, also i am doing the follow up with...

I purchased three confirmed tickets g8-175 flight on 05 jun 18 for boarding date 12 jul 18 from lucknow to delhi. The flight cancelled but non was intimated by goair. Request for alternate arrangement the booking staff were issuing confirmed tickets to either to know/high profile persons when i objected then i was also issue confirmed tickets for g8-269 flight which was delayed and rescheduled at 1830 hrs. Facts are unknown to me. When approached...

In one pnr, there are two travellers. If one of them cannot travel due to some last moment crisis, can the other traveler travel alone on the ticket for two without paying any penal or additional charges?
There was no scope to cancel the ticket of the passenger (No show status) beforehand who could not travel.
My main questions are;
1) whether the person travelling alone does have to pay any charges for the person who...

Hi,

My flight pnr is g1i7jl. It is from lko to hyd on 5th sept 2018.
It is cancelled due to some goair technical issue.
Now when i am asking to reschedule the flight, they are asking to pay the difference which is not making any sense.
Because just 9 days before they are cancelling the flight while i booked flight 2 months back when flight rates were very nominal.
Which i feel very unjustice to...

I missed my flight because of the bad service by the staffs. I reached on time in the counter and they said counter is closed and the counter is supposed to close 45 mins before boarding. I reached there by 55 mins before boarding. And instead of giving my boarding pass on time they said the counter closed and all those rubbish things because of they wasted 10 mins and said the counter is closed. There were 18 more people....

It's very sad, that in spite of booking a goa to mum flight almost 6 months in advance, it got cancelled a couple of hours later without any explanation.
As i'm out of country and constantly travelling, i could not make the call to customer service or clarify the situation as the calls are extremely expensive - europe to india. Unfortunately, this left me stranded and helpless.
Details of the flight: pnr no:l2jgny
Pnr...

Hi,

I reached ahmedabad airport on 11th august 2018 from bangalore and got to know that my bag is not present on the belt. Till now it's not tracked also no one is picking the call at amd airport.
Fight details :
Pnr - u2s8sl

My name - pankaj garg
My number-[protected]

I do have the pir form filled and with me.
I came here for 5 days vacation 3 days are already gone....

I was travelling from srinagar to delhi on the 6th of aug, 2018 and had a connecting flight to catch to dubai the same day. I had excess baggage according to domestic standards but i was carrying baggage in compliance with international flight allowance. Almost all the domestic airlines i have travelled in so far have considered the within 24 hour international connection and wavered the extra luggage, but goair staff refused to oblige. br...