GoAir Complaints & Reviews

I had booked a flight (2 months before the travel date) ticket for my family vacation on 10th June 2018. This was done through the travel agent AKBARTRAVELS.COM
I had an international flight to catch. I had to reschedule my flight in order to catch the other connecting flight. On 5th June 2018 I get an sms from Go-Air that all the above flights have been cancelled due to operational issues. When I called customer care they didn’t...

I am writing in to you to express my extreme anguish at the way your airlines are being run.

I had booked my younger sister's return ticket for an emergency trip to mumbai on 31st may pnr: v7gh5j and return on june 3rd pnr: p832tj. I believe that was the biggest mistake i committed of choosing your airlines over any other private or government airlines even though the price was exhorbitant because the time was convenient. Since...

My service request no. Is g[protected].

I have booked a return flight from delhi to chennai via patna & back for two persons. The flight was cancelled due to storm and tickets were cancelled both for chennai & delhi at the airport. The officer of goair has marked full refund while cancelling the tickets. Details:
Names - vijay kumar gupta, vyom gupta
Pnr - i65khm - delhi to chennai via patna 13 th may 2018 br...

My pnr no is b7vl2d iwas travling from delhi to hyderabad when i was in the flight the crew mamber call me and showed me my suit case which was totally damaged even they where speach less because my suit case we new and this was my first trip with it i did not make any issue because the flight was ready for take off when i reached hyd i gave the complain it is since 2 month (3-4-18) no responce from your side please take some action...

Prn e99lsd and i booked 2 tickets with go air, but the timing of the aircraft was 2 hours delay, when aircraft reached to pickup passengers aircraft was not working aft that again 2 hours delay and my next day work and meetings all got cancelled.. Continuing my journey was waste pls fixe this issue and do need full (Pls arrange the refund for your aircraft problem)...

Requesting for travel certificate to claim my lta as
I have lost my boarding pass, i want travel certificate for reimbursement purpose against private company, travelling date 05jan2017. Pnr a9cywqfrom bangaloreto lucknowflight go air g8-805, my self jitesh kumar email id [protected]@gmail.com
As a complaint.
Please send me a travel certificate for claiming lta
Thanks...

Today i was traveling flight no. G8-145 08:55am frm delhi to ranchi with my parents at the time of boarding at airport due to 1 min late the airport staff of go air (Fatty black guy) he told us that u r purchased plane ticket not u purchased plane... Said very rudely... This kind of language not bearable to any passenger... I hav no time to teach him lesson... So plz look forward to ur staff member and how he dealt with passenger.. And we...

I have a serious consern regarding my upcoming trip.

We have planed to visit kerala between 2th june to 10th june and i have booked one of flight ticket from goibibo following are the details.

Pnr-aedftb - goair

We are hearing some unfortunate news that nipah virus is spreading in kerala and today i hearing the "nipah virus has crossed border from kerala to karnataka", so we are very scared about...

We planned for a trip to darjeeling and the tickets were booked by oyo
From maa to kolkatta and from kolkatta to bagdogra.

To our surprise, go air did not issue tickets from kolkatta to bagdogra
Stating that there is balance due of 16000 rs to be paid. We called oyo
And got the confirmation that there was no due and reverted to go air and
Finally the manual ticket was issued just before boarding.br...

Date of purchase ;- 04/01/2018.
Schedule date of journey :- 13/05/2018.
Pnr j8us4q flight no. G8-605 from maa (Chennai) to ccu (Kolkata) for rs. 4893/- (Rupees four thousand eight hundred and ninety three only) in the name of prabir ranjan das & dally das through irctc.com by online banking.

But they have cancelled my booking on 11/04/2018 through sms. Till yet i have not received my above mentioned refund amount...

I have booked ticket yesterday from ngp to pnq. Immediately i realised that i have interchange the distinction. I called customer care immediately and requested to change destination. But they denied. Even cancellation charges were too high.
Request you please change my destination else cancelled the tickets with zero fees as a requested before 24 hrs of booking....

My name is saurav walia, g8 423, traveled in you flight today from delhi to hyderabad at 7:35 am. Once i landed i found out that my bag that was given in the luggage was completely turn and shattered and inner stuff coming out. My luggage no g8 [protected], pnr fe3c8b is completely of no use. I contacted one of your members near the belt said it must have been torn from the start itself. Why will i give my luggage torn and locked to the counter...

We had booked a go air flight for 24/05/2018. From goa to mumbai and even got a print out of the ticket with confirmed pnr. And also a mobile message stating the same. Once we reached the airport we were shocked to know that the flight has been cancelled! We had not received any previous notice about the cancellation. Since we had a connecting flight from mumbai, we had to make other arrangements. Is this how this airline operates?.. The...

I, Gufran Khan, booked a flight on 21st May for 20th June and I got a mail from your company on the same day that my payment has been declined so I made another booking on 23rd May for 21st June knowing that my previous booking has been declined by GoAir but today I got a text at 5:57 AM telling me that my declined booking has been confirmed. I want one of my booking cancelled and all my money back without any deductions. I am also sending...

Hello,
I booked ticket for 2 persons but had to cancelled the same.
Refund requested to goair 1 month back and i have been following up with goair. Bank account details are also given to them. Refund has not received yet. It is not clear when i will get the refund.
It is very much frustrating.in future will think twice before booking with goair....

You have display board at delhi terminal 2 for web checkin passengers, however when i checked with counter executives the response is like this:

1. 1st guy said we have a separate queue for web check in passengers for luggage drop which is not there.

2. 2nd guy said we don't have any designated counters for web check in passengers.

Want to know who is correct and if there is no designated counter/queue...

Respected team
I am gurdev singh had booked a flight from hyderabad to delhi on 19/may/2018 and flight date is 29/june/2018. From the starting of the process i had opt the 10:20 am flight and when i had done all the payment then in confirmation chart, it is written that your flight timing is 5:35 am, this all is doing unfair with me, as i have face ample of errors in the go air website and one of the customer executive also told me...

Dear sir,

I, being a writer and freelance journalist from shillong, meghalaya, would like to inform your high office that goair airline company has lost my bag in transit.

I was travelling from bagdogra to guwahati on 12 may 2018
The lost bag contains most valuable personal items along with one laptop with precious data.

Now i cannot explain the ordeal i am going through in simple words....

Dear sir,
I, being a writer and freelance journalist from shillong, meghalaya, would like to inform your high office that goair airline company has lost my bag in transit.

I was travelling from bagdogra to guwahati on 12 may 2018
The lost bag contains most valuable personal items along with one laptop with precious data.

Now i cannot explain the ordeal i am going through in simple words. br...

Had go air flight from bbi to mumbai. From mumbai had jet airways flight to amsterdam. Go air staff didn’t upload the baggage from bbi saying flight is overloaded and said they vl b sending luggage next day jet airways flight to amsterdam. 2 days have passed but no update, didn’t recieve baggage at amsterdam. My sis is in merchant navy ship at port and ship vl be sailing tomorrow 20th may from amsterdam. Need the baggage today or tomorrow...