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GoAir Complaints & Reviews

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Last updated Apr 1, 2024
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GoAir reviews & complaints page 59

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C
CA Eshita Rastogi
from Bengaluru, Karnataka
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request for travel certificate asap

Website:GO AIR

I lost my boarding pass, i want travel certificate for reimbursement purpose against private company for date 11 apl 2018.

Name: eshita rastogi

Mobile no:[protected]

E mail: [protected]@gmail.com

Pnr: ydrjyx

Flight detail: lucknow to bangalore

Date: 11 april 2018

I want the travel certificate as soon as possible as i have to submit...
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S
sk441
from Hyderabad, Telangana
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lost valuable item in baggage

Website:goair.in

I was travelling through go air from goa to hyderabad on 17 may 2018. My flight details are g8-572 and pnr ty4qnd. After collecting my luggage i found a very expensive watch of 15k was missing. I am a frequent flyer and this has not happened with any other flights. This is totally unacceptable. Goair baggage staff person is not at all listening to me and telling stories. Asked me to write a mail to feedback team instead of taking a complaint....
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S
Srinivas Iyengar
from Gurgaon, Haryana
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refund of airfare as cancelled due to medical issue

Address:600017

Dear sir/madam,

I along with my family had planned to travel to mumbai on 8th may and ha booked tickets on goair thru makemytrip site.

Pnr is gdhh6r
Flight no g8302
5 pax including my father

I have to cancel the ticket as my father s jagannathan was admitted to hospital suddenly and got discharged only on5th may.

He can’t travel in this situation and we all had...
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B
Bipin Kumar Bimal
from Mumbai, Maharashtra
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air ticket booked by wrong name due to mistake

Address:Alwar, Rajasthan, 301019

Dear Go Air Team

I had booked 3 passengers ticket from Patna to Delhi dated of journey 20th May 2018 from Go Air

1) PNR No. is V2VHGY Easy Trip Planners Pvt. Ltd. Invoice No.EMT43852590 Booking Dated: 4/17/20187:07:07AM.

Passenger No.1 Actual Passenger Name: Sonali Sakshi, but due mistake ticket booked Sonali Sakchi

2) PNR No. is D6BC9J Paytm Booking Id.[protected] dated 15 April...
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S
sayit_nick
from Gurgaon, Haryana
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charged twice for the same transaction

I have been charged twice for the seat selection charges during web-check-in for one of my clients.

The seat selection charge was INR 199/- which was deducted from my bank account on the first attempt but my transaction was declined by the airline (please refer to attachment for the screenshot). Thereafter, I have to make the payment again and this time it was successful, however, I have not got any refund for my declined transaction...
+3 photos
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C
Chandanbonku
from Along, Arunachal Pradesh
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prayer for issuing post travel certificate

Address:Kokrajhar, Assam, 783370
Website:None

Hi team
My name is chandan subba, i traveled by go air on[protected] but unfortunately i lost my boarding pass which is now necessary for claiming ta reimbursement, so i therefore request you to kindly issue me post travel certificate urgently.
Name : chandan subba
Email: [protected]@gmail
Pnr no:a31bxv
Goair g8-546
From: guwahati - kolkatta...
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A
Amit Srivastava official
from Mumbai, Maharashtra
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poor staffing

Address:Mumbai City, Maharashtra, 400063

Please train your cabin crew with some manners. On my flight to delhi from hyderabad there was a girl name anjali. On the flight how can even you even hire these kind of people who don't have manners how to talk to people we are the corporates clients who keep traveling frequently. I asked for water she denied and told after 10 mins and her 10 mins went until we were about to reach delhi when i again asked for water she gave me the water...
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Address:Kolkata, West Bengal, 700029

Dear all,

Please note that i have received my baggage in damaged conditions. I travelled from ahmedabad to kolkata vide flight no g8 0532 and received my baggage in damaged conditions. Same thing was highlighted to ground staff and got a revert that cargo staff doesn't take care of the bags. I have some fragile items in the bag and provided declaration at the time of check in at ahmedabad airport.
Such unprofessional...
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J
Jeenesh Kumar
from Delhi, Delhi
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due to flight

Address:Gurgaon, Haryana, 122001

Dear goair team,
As you know today your flight is delayed 1.30 hours at this time. This time is not confirmed becaus you schedule change 2 time today. My point is i am not able to reach delhi for next junary in train. I have lost my mony due to your flight delay. What is the solution for this... Reply as soon possible.
Thanks
Regards
Jeenesh kumar
Mobile number [protected]...
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K
kapil30
from Bengaluru, Karnataka
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bag damaged

Hi have made a complain and send letter to go air regarding my baggage being damaged during my flight on 4th may from mumbai to bangalore. So far no calls or emails. Forgot replacing the bag not even sorry.
This shows much go air care for their customers. No wonder indigo has taken over. Next time if i have option i rather not travel in goair.
Thank you go air for making yur customers preferences easy not to choose you to fly...br...
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A
Antrix Shah
from Raichur, Karnataka
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luggage stuck in bangalore

Address:560100

Hi,

I have booked flight tickets for my family from bangalore to ahmedabad in go air.

Date: 7th may, 2018

There was a power bank in the luggage and staff informed that they will send luggage in next flight post normal check. However i have not received my luggage neither i am getting any information about when i will receive it back.

Kindly help.

Regards,
Antrix...
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I
Indrani Paul Ghosh
from Kolkata, West Bengal
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exploitation of passenger

Flight 532, ccu to gau /dt:6/5/2018.
Time:9.20am
Airport staff forcibly took my hand baggage and put in as chk in baggage and charged me for extra weight. Surprisingly they bargained on the extra weight cost which started from rs.2700 and came down to rs 1800 (Still don't know on what basis they charged). Staff took full advantage of me, a senior citizen traveling alone and behaved like a goon by forcibly snatching my hand baggage...
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S
sadhnaARUN
from Bankura, West Bengal
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non refund

Website:Go Air

I have booked a ticket on 14 apr, 16 apr and 19 apr for traveling from guwahati to delhi, in first two date i tried to make payment through paytm gateway and in third date through master card payu all time payment has been deducted from my account but payment status was declined from go air, thereafter only one amount rs 4678 refunded to my account. My booking references are as under
J5g3rp - amount 4678
H4gw7p - amount 4678br...
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S
Shashank Kannadiga
from Chennai, Tamil Nadu
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travel certificate

Requesting for travel certificate to claim my ltc as l have lost my boarding pass. As there is no provision on goair website to raise a request for travel certificate, i am raising this request as a complaint.

Ticket details
Bengaluru to port blair
Date :19/4/2018
Airlines pnr is w2j3ml
Flight no g8 802

Ticket details
Port blair to bengaluru
Date:24/4/2018
Airlines...
+2 photos
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V
varsha kothari
from Bengaluru, Karnataka
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gave incorrect information

When called to the customer care and asked, if jain meal was added to the respective pnr number, the executive said that there is no jain meal available, but when asked during the boarding time jain meal was available. Due to this there was alot of inconvinience caused. Please tell the executive to give the exact information about the flight details or the queries that are been asked by the by the passenger....
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A
avijayapratap
from Delhi, Delhi
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luggage bag missing

Boarding pass details:
Name: bhavita/abothusreshta
From: delhi to hyderabad on 22 apr 2018, flight no. G8 422, board time: 19:55
Seq no. 077 and seat no. 2c
Ph no. [protected]/ [protected]
Sir, i am student of 10th class and went to jolly trip after my examinations. I enjoyed a lot and dissapointed at my return journey by goair. My luggage was missing in the above flight at rgia, hyderabad. Complaint was given...
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Address:Howrah, West Bengal, 711104

From: "manoj kumar roy"
Sent: fri, 20 apr 2018 20:49:24
To: "feedback"
Subject: fw: appeal for refund of enhance cost of ticket due to flight cancellation
*
From: "manoj kumar roy"
Sent: thu, 19 apr 2018 19:34:34 gmt+0530
To: "[protected]@goair.com"
Subject: appeal for refund of enhance cost of ticket due to flight cancellation

Dear sir,
Very good evening.
I...
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V
VENKATA RAMANA RAJU KONDURU
from Kolkata, West Bengal
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flight ticket refund - reg

Address:Hyderabad, Andhra Pradesh, 500072

Sub : pnr no - c4235p
I has booked ticket on go airlines flight no:g8 - 262 for travelling date of 11th april 2018 from bhubaneswar to hyderabsd. The flight was cancelled due to some reasons. I has traveled by different airlines on that day. Till now i haven't recieved my ticket money. I contacted customer service of travel agent. They said money refunded within 7days. Still now i haven't receive.

I need grateful on...
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L
Lokeshridhi
from Bengaluru, Karnataka
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regarding missbehaved of goair staff in goa

I had booked goair flight from goa to bangalore on 19th at 1.45pm... I came to airport at 1pm as my daughter of 2yrs was crying heavily and due to traffic... I requested them that flight is delayed and it is going at 2.45pm.. They did not listen and i had to book other flight by calling my friend as i did not had money... I have decided not to travel in go air and m telling my friends also to avoid this airline s...
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R
rakeshraku
from Mumbai, Maharashtra
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I was reached 40 minutes ago before departure time goair

Address:400709

Dear sir,

My name is naresh chaudhary, i was reached 40 minutes ago before departure time and my departure date on 20 april 2018 and time will be 9:55 a and they people not allow. They told me you will be charged 3250 for late penalty, fligth no g8-319, pls contact me

Regard, s
Naresh chaudhary
[protected]...
+1 photos
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