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GoAir Complaints & Reviews

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Last updated Apr 5, 2024
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GoAir reviews & complaints page 62

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S
Sumit Goyal Chiku
from Bengaluru, Karnataka
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after ticket cancellation I didn't get my refund back

Address:560103
Website:goair.in

It's been 30 days passed away, still i did not get my flight cancellation refund of rs. 976.
I had been calling so many times to custmer support to get my refund back, but still didn't get a single penny. So could you please process my refund as soon as possible.

Goair flight cancellation date: 5 february 2018
Pnr: s2etsl
Refund transaction id: 68604937
Refund process date: 6 february 2018
Account...
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A
anubhav suri
from Jammu, Jammu and Kashmir
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change in surname in my air ticket

Address:Jammu, Jammu and Kashmir

I have booked a ticket from go air from new delhi to jammu on april 03. I have written my name, surname as shivi suri instead of shivi raina in my ticket wrongly as my name written on aadhar card is as shivi raina. Kindly correct my name a shivi raina in my ticket so that i can travel peacefully on the said date with my family. My mobile numbers are [protected], [protected], [protected]...
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A
Ayush51212
from Allahabad, Uttar Pradesh
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:- goair request for travel certificate

Address:Gorakhpur, Uttar Pradesh, 273165

:- goair — request for travel certificate

I have lost my boarding pass, i want travel certificate for reimbursement purpose against government company, travelling date 21 january 18.
Pnr o7c6hj from luckhnow to hyderabad. Booking id nf[protected]
Flight go air g8-559,
Travelling date 26 january 18
Pnr k6v9tz from hyderabad to luckhnow booking id [protected]
Flight go air g8-558, arun...
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A
Arwa Arsiwala
from Sinnar, Maharashtra
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I am complaining about my luggage

On the 27th of feb, i had my flight from delhi to mumbai and my luggage was deported to bengaluru instead of mumbai. The staff was really slow and inefficient about the lost baggage. They took more than two hours just to figure out where my bag is also the incharged person did not give proper replies when asked and the next day when i got my bag it was in a very bag=d condition and damaged from a lot of places....
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D
drpankaj97
from Palampur, Himachal Pradesh
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flight cancellation without prior information

Dear sir /madam,
I booked my air ticket through make my trip from delhi to chandigarh for dated 26.2.18 and my ticket was confirmed by your airline, but when i reached to check in on igi airport t2 in the morning of 26.2.18, i was told by your manager that flight for chandigarh has been canceled. I asked them why you didn't inform me and they told me that we called you once but ur mobile was off. I want to submit that may be my mobile...
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J
Jatin Nasa
from Pune, Maharashtra
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airlines

Address:New Delhi, Delhi, 110018
Website:www.goair.in

I booked a ticket by mistake with the wrong destination. The ticket was booked for a travel 2 months later. I called the airlines to reschedule my destination but they refused and conveyed that i have to cancel the ticket. I have got no refund in this transaction. A complete loss of 7000

In the meanwhile i have another booking with spicejet, they were allowing the modification without any extra money but go air has been stubborn...
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S
Sousaj
from Mumbai, Maharashtra
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travel certificate for ltc

Address:400078

I have travelled from Kochi to Mumbai through Go Air G8-468 flight on 04.02.2018. Unfortunately I lost my boarding passes. As I want to claim LTC, I need a travel certificate for me as well as my husband. I have requested for the same through Go Air helpline No. [protected] but till date I have not received it on my registered e-mail ID.

Hence, I am requesting again to issue travel certificate for PNR No's :- P5G3MP and FBF6PK...
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M
MaryN
from Kasaragod, Kerala
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flight cancelled, flight rescheduled twice

Worst airlines. I was supposed to travel from chennai to kochi on thursday and it got cancelled. I booked my return ticket on the same airlines and it was initially 12:30 and they first rescheduled to 4:00 pm and then again rescheduled to 5:15 pm... I will never recommend this airlines to anyone i know.. Money is not all that matters... Time is precious and they don't value it...
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N
Narendra Mehta 1960
from Mumbai, Maharashtra
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money return

Address:380007
Website:WWW.GOAIR.COM

Every day yr flight is cancel from so many city and passenger is suffering lots improve yr service
I hv buy the ticket for delhi to
Ahmedeabad on 24th feb 2018 and flight time is 20.10
From delhi
But due to some my problem i hv to
Reach ahmedabad before 6 so i hv buy another ticke for the
Same and the flight time is 14.10 on 24th feb from delhi to
Ahmedabad
But due to some...
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R
raghavdixit92
from Mumbai, Maharashtra
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want compensation

Address:Mumbai City, Maharashtra
Website:www.goair.in

I originally book flight from amd to del for 24th feb 2018 which got cancelled, i had to reschedule it for 25th feb 2018. Today is 25th feb and the flight gor cancelled again without any message or email. The option i have is to either reschedule or full refund. Unfortunately the full refund is not enough to book the last minute ticket. I want my compensation for extra days i spend where i was forced to stay by this incompetent company and...
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P
puneet.verma268
from Noida, Uttar Pradesh
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lost item

Address:New Delhi, Delhi

Hi team,
This is puneet verma.
I forgot my wallet in front seat pocket (My seat 10b) while travelling from pune to delhi (G8 -278) on 24 feb. My ticket pnr is v3j2pi. I have been trying to contact customer care and all other the contact i could but there is no luck. Customer care people are denying to help. I went to airport at least twice but the staff is denying to provide any help. My wallet has lot of imp stuff apart from...
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V
Vermadin
from Bengaluru, Karnataka
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paid seat issue

I booked myself between blr & ngp on 22, feb by g8 812.
I paid extra for a reclining emergency exit and took seat 13f.
This seat was non functioning, it's reclining facility was broken and i had a horrible time because of the malfunction.
Apart from this the flight was delayed 3 hours and took off at 1am.
A horrible experience throughout the late night with no reclining facility has got me into back pain issues.br...
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D
Devashri Lakhani
from Hyderabad, Telangana
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canceling flight just before an hour without informing

I am supposed to travelling today 22 nd feb at 18:20 from hyderabad to ahmedabad but my flight got cancelled just an hour bfr without informing me and i was already at airport they gave me tomorrow's flight i want my transportation money frm airport to my accommodation worth around 2000 and accommodation charge... I want compensation for this inconvenience... Tomorrow i want this money do give that......
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N
nitugupta
from Chennai, Tamil Nadu
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not providing travel certificate

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:goair.in

I had requested for travel certificate since last 1 month but everytime i have been provided with different answers
- technical issues going on. You will receive in 7 days
- sending just now. You will receive in 1 day
- backend team will send
- now send your request on [protected]@goair.com

The pnr numbers are - r37mpi, ud9rxx, d3zegf

At least let me know if you guys will not provide...
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C
Cjsingh2601
from Mumbai, Maharashtra
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request for travel certificate by charanjeet singh

Address:Mumbai City, Maharashtra, 400055

Hi,
I have logged a request to get travel certificate for my travel fro New Delhi to Mumbai, dated 29.01.2018 for which I had lost my boarding pass.

Airline - GoAir
PNR No - Z936FG

Request was logged on 13.02.2018 at customer care helpline number, i.e. [protected] but complaint number was not provided by the officer there. I was informed that i will get my travel certificate within 48 hours of raising...
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T
Tulsi Lakhotia
from Barpeta Road, Assam
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theft of apple earpiece from my checked in luggage

I was travelling from new delhi to guwahati on 19.02.2018 vide goair flight no. G8 ‘151. Took off from t2 at 12.35pm. I checked in my bag at ur boarding pass counter and while taking my bag at guwahati airport i was surprised that my apple earpiece worth rs 800 was missing from the side pocket of my bag. Pl look into this matter and provide me the earpiece as it was totally with u....
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A
agarwalmukul27
from Julana Shadipur, Haryana
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flight: g8-643 | pnr-g35i3s | refund due to delay in flight

Address:Panchkula, Haryana, 134109

I was travelling from mumbai to delhi on 13.02.2018 via g8-643. The flight was schduled at 09:05pm but delayed by 1 hour to 10:00pm. When the check in desk didn't open then we enquire about the flight & came to know that the flight has sill not landed. There was further delay which took next 2 hour to took off & started at 12:00 midnight.

I had to continue onward journey from igi delhi to chandigarh via volvo for which i had...
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S
Swasti Golwala
from Mumbai, Maharashtra
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wheelchair assistants negligence

Address:Mumbai City, Maharashtra

Flight: g8 705
Date: 18 feb’2018
Pnr: l8lu6d
The wheelchair assistants vanished, as a result, the very old, handicapped grandparents missed the flight. They were taken inside by them and left on their own in the middle of hussle bussle for hours. It is difficult to express in details the follow up story. To their utter discomfort and confusion and after many follow ups from outside (Since we couldn’t go in), the staff...
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K
Khushboo Dewani
from Kakinada, Andhra Pradesh
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delay of flight g8 424 hyderabad to delhi

I am flying on the above mentioned flight on 18/02/18 flight was scheduled to depart at 10:40 and now rescheduled to 13:10 hours. The staff is unable to provide any further details regarding the cause of delay or any more delay expected. This is highly unprofessional behaviour on part of the airlines as people choose a particular time of travel for n number of reasons....
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S
Singh1964
from Patna, Bihar
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misbehaviour

Check in staff miss rina was very much furious and used filthy language to a respected senior citizen my parents.
She forced me to bring back before her again only for check in. Another staff had already personally verified the id proof.
It has caused severe mental torture to us
We are travelling through g8 138
It was requested many times but she refused to handover the boarding pass already printed...
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