Claimed

GoAir Complaints & Reviews

1
Last updated Apr 1, 2024
Complaints 1927
Resolved
179
Unresolved
1748
Quick Links
Statistics
Share
Contacts

File a complaint to GoAir

Having problems with GoAir?

File a complaint and get it resolved by GoAir customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
GoAir
Customer Service Contacts

GoAir Phone Numbers

Phone
+91 20 2566 2111
182
204
+91 22 6741 0000
106
143
+91 92 2322 2111
87
120
Fax
+91 22 6741 0001
View all GoAir contacts

GoAir Website

GoAir Head Office Address

1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

GoAir reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhavini sawant
from Mumbai, Maharashtra
Report
Copy

stubborn rules and policies

Address:Mumbai City, Maharashtra

Hello, i would like to bring in to your notice that inspite of go air being the most preferred airlines it is the most uncooperative airline. I booked the ticket from bombay to goa (Round trip 26thapril - 29th april) for 4 passenger from my cellphone. And due to autocorrection feature of phone one of the name got misspelled and ticket got booked with misspelled name. The very next moment i called on to customers care no. Stating that i want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitender Parasher
from Mumbai, Maharashtra
Report
Copy

lost pram

Address:Thane, Maharashtra, 400601

I am Sumeet Shamji Thapar who has travel From Mumbai to Delhi flight no G8 329 on 12 april 2018 & Delhi to Jammu Airport Flights no G8 185 dated 12 april 2018 Your Flight Guard was handed over my child Pram and it was not send by flight no G8 329 from Mumbai to Delhi to G8 185 Flight Delhi to Jammu Airport (Go Airlines)

My Registered Complaint was already made to Mr Arun Singh and sunil singh

Kindly do the needful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devasenapathi
from Mysore, Karnataka
Report
Copy

airline cancelled flight - refund request

Dear sir / madam.,

An air ticket was booked by me to travel from new delhi to ahmedabad on 17.12.2017.
Booking id: ng8e5tkqm and pnr number e5tkqm. The flight was cancelled by you for technical reasons.

I have requested to process the refund to my account which has not happened for the past 4 months.

Please process the refund immediately and oblige.

Thanks and regards.,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vidushi Tikoo
from Varanasi, Uttar Pradesh
Report
Copy

refund not given

Address:Faridabad, Haryana, 121001
Website:www.GoAir.in

Hi, i have done the air ticket from jammu to delhi with pnr no. Dci7sh on 7th feb '18 and travel date was 6th march. I have cancelled the ticket on 4th march and they have replied me on email with invoice no: [protected]dci7sh, below are the details of refund. No amount has been received yet. I have mailed them many times, no reply received. Please help.

Payment information
Payment type : agency payment
Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gunnikaur
from Delhi, Delhi
Report
Copy

ticket cancellation -no replies from your end

Address:New Delhi, Delhi, 110015

Dear Sir/Madam,

This is with respect to my below query regarding the cancellation of my ticket as I am not doing well with my health and my doctor has suggested me not to fly on which I have been following up almost since ages in order to know the process.

It is quite strange that how a big organization like GoAir is working that they do not even respond to the emails sent to them and this is really shocking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandwani Ravi
from Jodhpur, Rajasthan
Report
Copy

rude behavior and boarding issue.

Address:Jaipur, Rajasthan, 302020

Hello,

My name is ravi chandwani

This is to bring to your notice the most disgraceful act performed by your team.

I have been a frequent flyer of go air and this is the least i can expect.

Firstly when i was flying from jaipur to hyderabad on 6th april 2018 although i had done web check in, i was asked to wait in queue along with those who have not done web check in.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DILIP KAKADE
from Savantvadi, Maharashtra
Report
Copy

forgotten handbag

After security check at kolkata airport i have forgotten my handbag at screening center.

Identification of bag is as follows-
Black colour handbag with only long belt for lifting, containing sari, woolen sweater, shoes, chappal, two wooden bowls, jerkin etc.
After taking my mobile after checking due to hurry for boarding as the time of flight is less, i had forgotten to take that bag from screening counter. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavdixit92
from Mumbai, Maharashtra
Report
Copy

compensation required from incompetent go air according to dgca regulations

Address:Mumbai City, Maharashtra
Website:www.goair.in

I am using this platform to spread awareness about the incompetence and unethical go air who are doing everything in their power to avoid paying conpensations to their customers who face/ed unfair cancellation and the never heard back from go air. I have written to these people from general email enquiry to higher level email address but still await a response after 3months.

The cancellations of flights that happened twice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baalatgr
from Bengaluru, Karnataka
Report
Copy

t996ug cheating in cancellation

Address:560037

I have booked flight ticket t996ug from bangalore to hyderabad and then cancelled within hours f or 11 may 2018. This i had booked on 11 apr 2018 and same day i have cancelled.

But the refund amount it is showing rs 00. But amount they charged was 2167.
When i spoke with goibibo they said goair was gave 600 rs will take 300 rs as service charge and will refund 300 rs.

This way both goair and goibibo was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
X
XGin
from Chennai, Tamil Nadu
Report
Copy

frequent cancellation of flights

Address:600032

Multiple cancellations of goair flights!!

My onward journey was with goair and inward with spicejet. Goair canceled the flight and i had to call in and request for a refund.

They couldn't offer any other alternate flight for the same price nor another option. So, i had to cancel my return with spicejet for which i was not eligible for a refund.

The same happened my april 26, 29 flights with goair,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivatvm
from Jaipur, Rajasthan
Report
Copy

flight cancelled-refund not received issue

Address:Tiruvannamalai, Tamil Nadu, 606601
Website:Go Air

I has booked ticket on GO Airlines Flight No:G8 656 & G8 659 for travelling date of 16th March 2018 from Chennai to Kochi. The flight was cancelled due to some reasons. I has traveled by different airlines on that day. Till now I haven't recieved my ticket money. I mailed to customer service of Go Air. No reply. still now I haven't receive.

I need grateful on this issue within 2 days else I am going to lodge a complaint against...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Keerthi Golla
from Hyderabad, Telangana
Report
Copy

fraudulent cancellation charges

This go air airlines.. Is actually doin a complete fraud by cheatin customers without even mentionin proper guidelines regarding cancellation fee.. I booked a ticekt for 3590 which is apparently a refundable ticket.. They didn't evn mention in terms and conditions how much will be the refundable amount.. Now they are sayin my refundable amount is just 390rs.. Then what is point of mentioning a ticket as "refundable" when they are giving just...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
praveshnagra
from Pune, Maharashtra
Report
Copy

denied boarding pass

I was supposed to fly to cohin from mumbai in go air flight g8 347 on apr 6, 2018, with my wife and 1 year old infant.
We were denied the boarding passed mentioning that we arrived late, while, in fact we arrived just in time (Atleast 53 minutes before flights departure).
Not sure where i could complain. I have a snapshot of the flight deaprture time....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sanjaypatiyat
from Bengaluru, Karnataka
Report
Copy

bang has been torn

Address:560053
Website:WWW.GO AIR.IN

Sir i was travelling from ahmedabad to bangalore on 31/03/2018 flight no g8 801 my pnr number is kcd6rx seat no 24 d . wile check in... my bag was in very good condaction.. wile v reach to bangalore international airport when i took my bag 4m ur laguage lounch my bag was torn your management is responsable for my daimage bag so replacement my bag soon...THANKYOU......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Teji9889
from Delhi, Delhi
Report
Copy

forgot my power bank with charging cable

Syska power bank black colour with 2 cables
I was travelling from mumbai to delhi on 4th april
Flight no g8 643
Pnr no. F3995s
Seat no. 20d
I forgot the power bank with two cables
It is my mistake but i expect that being a professional company the staff should arrange to return the lost and found item as described
My contact number is [protected]
Name - tejinder singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Director Biotechnology Odisha Government
from Bhubaneshwar, Odisha
Report
Copy

refund of money

I booked go air g8-262 tickets for mr. Umaballava mohaptra and mrs. Kalpana garabudu from kolkata (Ccu) to bhubaneswar (Bbi); time/date of journey 18:45 22nd march 2018; pnr y7vgtz.

I got a telephone call from [protected] that the flight has been cancelled. I made alternative arrangements.

I have not received refund of rs. 2, 729.00 neither from go air nor from irctc. Please make arrangements for the refund.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226016

On 10/3/2018 pnr no ub8sfn 4 members of my family were travelling from delhi to mumbai by flight no gb 446 but it was cancelled from goair side. It is requested to provide me full refund. Passangers were kamal srivastava, shraddha srivastava kushaj kumar and luv kumar. On the booking counter at delhi it was told to us that our tikets is cancelled from airline side but till date we have not recieved our refund. It is again requested that please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uttampratik
from Mumbai, Maharashtra
Report
Copy

lost boarding pass

I have lost my boarding pass, i want travel certificate for reimbursement purpose against bank of baroda,
Travelling date 28 jan 18.
Pnr i48zws from ixr (Ranchi) to bom (Mumbai)
Flight go air g8-585,

Passengers :
Mr. Uttam singh and my wife mrs. Anshu singh,

Email id [protected]@gmail.com,
Pan no. Akbps1106j
Contact : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Misbahuddin Mohammad (DocMeezbah)
from Patna, Bihar
Report
Copy

lost my baggage

Address:New Delhi, Delhi
Website:www.goair.in

I took my flight g8 231 del-pat on 31/03/2018. Checked in 3 luggage with flight well in advance. However, in patna i have received only 2 luggage and lost the third one. When contacted the local officer satvender at patna airport, he found out. Apparently, it's still in delhi and not yet been sent over. Don't know what is happening and whether i will get my luggage back. Or i am just facing delayed tactics!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pinakichakraborty
from Kolkata, West Bengal
Report
Copy

disallowed to board against pnr no z5fp6p

Address:Howrah, West Bengal, 711205
Website:Personal

We had a booking under the above mentioned pnr round trip ccu & ixb. But we were unable to board our flight from ixb to ccu as the boarding was completed at 14.13 hrs. We agree that the check in should be 45 minutes prior from the time of departure but due to huge traffic in siliguri city we reached the airport at 14.13 hrs. The reservation counter person said that due to heavy demand of seats they have allowed other passengers against our...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy