GoAir Complaints & Reviews

Please refer to my complain dated 03/01/2018 id:1824734 & dated07/01/2018 (Reminder) id:1829001 for expedition of the same with refund of money.in my 2nd. Complain i had enclosed the air tkt. Go through it & do the needful.in the tkt. Your booking staff had (By hand) written our reporting time to him, at the counter. Also see the departure time of the same flight in my tkt.

Santanu kumar gupta, passenger...

I booked flight g8-439 for 1 st feb frm mumbai to delhi at the price of 2900 but within few hrs i wanted to reschedule it from 1 st feb to 1 march for which goair nt only taking bomb amnt on the name of resceduling charges (Arnd 2400) but providing new ticket at much higher price as compared to earlier one. Hope to get the solution soon.
I dont find any reason to charge so much as am resheduling it approx 1 month before the flight...

Go air,
Me along with my family were suppose to board in flight go air flight on 30th december, 2017 from chennai to hyderabad. The flight departure time was 8:20 pm but we got a message stating the flight will depart after two hours due to "out of control" situation.
After reaching to the airport we came to know that flight will depart at 12:10 am on 31st december, 2017.
Passengers were really getting irritated while...

This is regarding my main luggage which was missed somewhere (Belt issue) in hyderabad as said by one of the security crew from go air team before the departure of the flight from hyd to maa on jan 2nd, 2018. I was informed by him that i would receive my luggage in the next connecting flight and you would get the details to your registered phone number or email address. It’s been 3 days i have completed the trip but didn't get any response...

I had already made the complaint, of which i am yet get any satisfactory reply!
Date of complaint was 3rd. Janu'2018. I want refund immediately.
Shantanu kr gupta.
Vide flight no :g8-505, pnr: x79t6j & w7ncfj, date of boarding was 2nd. Janu' 2018. From nscb i airport, kolkata to bagdogra. This time i am sending the photos (Two tkts.)
You will find details in 1st complaint lodged on 3rd. Janu' 2018...

Dear sir/ma'am,

Please find the attached delay report of flight g8-512 which was scheduled to depart on 1st jan 2018 at 23:30 and which actually departed on 2nd jan 3:42am.

As per dgca policy, you are required to pay me a compensation of [refund of full ticket fare + rs 10000].

You can vide the below link for the policy details:
https://economictimes.indiatimes.com/wealth/personal-finance-news/what-are-your-rights-when-flying/articleshow/59080...⇄br...

Booking made with go air for del-mum flight for 3rd january was madeas early as 10th september for 6 pax. My son with his family was visiting india for a week and wanted his wife and kids to see mumbai during the visit. We booked flight for 3rd jan return 5th jan via make my trip vide their booking id
Nf[protected]
On 2nd night there were news all over of riots in mumbai and the maharashtra bandh on 3rd jan.

With...

On 27 dec 17 i booked a flight from delhi to mumbai where in web check in i asked to allot me free window seat on 30 a, but your executive (Sohil) told me that the seat is free but window is not there on 30 a, then he confirmed me 25 a (Chargeable seat) and charged me rs 199.
I went to the flight and saw that the window is there and sohil faked me to charge rs 199.
I need to have the money back and strick action need to be taken.br...

Hi,
I am aditya mohanty. I have booked flight for 3 members from bhubaneswar to hyderabad which was required to cancel on the next moment for some certain reason. The flight costed me 5500 approx. But when i was canelling the ticket i got to know only rs.1086 will be refunded. I don't understand what is the reason they are charging so much. Can the airline explain their losses which caused them to deduct this much amount of money.....

Dear sir,
Its regretted to note that your callous attitude towards a senior citizen and the number of e mails and telephone
Calls not being attended to are simply pathetic. I have requested for cancellation of my flight tickets (Along with that of my wife)
And as requested by you, i have also sent all the relevant documents of my hospital, to enable you to consider my request for full reimbursement. Forget about reimbursement...

We went to board air craft from nsc i airport, kol. On 2nd janu'2018, at 12-20 pm, departure of whose was at 1-55pm (Flight no g8-505, pnr-x79t6j & w7ncfj) to our utter dismay, we were informed that boarding had already been closed & also said that the departure time was1pm, for which we had no prior intimation/sms! We repeatedly requested the staff (Male) to try to accommodate us somehow in this flight but all in vain. I had booked tkt....

Hello friends,

I have done booking on goair from nagpur to bangalore dated[protected] with the pnr vzjdrr and bangalore to cochin on same date with pnr gc83sx.

I want to book the same flight on[protected] but mistakingly i have booked on[protected] as mentioned above.
When i called goair people on same day for rescheduling the flight as booking date done was wrong and it is by mistake. Goair people (Ms...

This is very disappointing at your flight no-g8371 is very late to on time i am very very noise with you my return journey is on today bt naw m very late to my designation so where i stay in goa n no budy is here for lesson our complain... Atlest give you some food breveges with your side for our satisfying you know about on here airport have very much costly food n i was traveling at morning at lucknow to mumbai u people should be arrange...

Booked refundable air ticket having pnr no. D2388v from delhi to ahmadabad through clear trip vide trip id[protected] on 25.12.2017 in go air airlines for my aged mother. Due to some health problem she has been advised to complete rest for one month. I cancelled the ticket on[protected].

I received the mail from clear trip mentioning that full cost of air ticket amounting rs. 2, 588.00 was forfeited and garbed by the air...

I had booked the ticket from ranchi to delhi on 16th dec 2017 with pnr-nyvunn under the name - sachin kumar in flight no. G8-246 ticket amount was rs. 3334/-. But airline cancelled the flight and i had again booked the ticket by air aisa airline with an amount of rs.6971/-
I have been trying full day on 15th & 16th dec to contact the go air on [protected]/[protected] but have to listen to taped message. Even i had trying to contact...

Im sanjeevani singh. I'm suffering from medical condition and had undergone a tvt tape surgery. Also i have sensory bladder, my bladder cannot store more than 150 ml o[censored]rine after which my whole body becomes uncomfortable. I had void/ passed urine before take off. The flight g8 441 from mumbai to nagpur was suppose to take off at 4.10pm. Till 5.25 it was on runway due to atc i was uneasy almost for 45 minutes and wanted to rush to the loo,...

We were kept waiting in d bus with no ac or ventilation and the driver also didnt listen to us, even after getting a prebooked meal, only veg sandwich and juice was available, no tissue in toilets, on complaining about all this the crew member gave a deaf ear and behaved rudely and asked us to complain and fill up the feedback form. I will never fly through goair and will never recommend it to anybody, if this kind of behaviour still persists...

I was flying from delhi to patna through goair airlines flight no. G8‐149, my seat no. Was 30e, for submitting my tender for pmkvy scheme at bsdm, bihar govt. Office, my eat number was 30e, after reaching patna airport i came out of plane and i found my wallet was not with me. It was light black in colour, having 10, 000 inr, my aadhar card (No.[protected], delhi metro card. When i requested to a ground staff of goair name ranjeet,...

I have lost boarding passes. I travelled from new delhi to bangalore by goair flight number g8-113 on 27th august, 2017 with my two family members (Total 3 members including myself). Booking id no. Nf[protected]. My employer is asking for boarding pass to settle the travel bill. Please arrange to arrange to issue a travel certificate immediately....

I got a following message on 14th dec, 2017
Dear smart flyer! Goair would like to inform you that your pnr v2eknl on flight g8-654 on 09jan'18 from blr to cok has been cancelled. This change is due to issues beyond our control. You will be contacted within 24 hrs for further assistance or you may call [protected] or [protected]. Kindly note effective 29th oct, all goair flights will operate from terminal 2 (T2) new delhi, indira gandhi...