GoAir Complaints & Reviews

I am 1 hours call but call not connect please pick my call. Its urgent
I am booking 24 dec new dehli to banglore and my mistake 1 passenger child but this is infarnd please chand.
Second i am booking 25 dec kanika maheshwari and reschedule 24 dec please change
And pick the call
Please help us very fast because travel date near and change my booking...

On 14 nov 2017, i traveled from bagdogra to new delhi by flight pnr no x9bkug flight no. G8 158. Presently i have lost my boarding pass of the same booking id. So plz provide me a duplicate boarding pass of the same booking id on my email [protected]@gmail.com. So that i can claim my lta of the same booking id in my organization. Its very urgent for me because a long time has passed.. Thanku...

I had booked a flight with go air a month prior to my scheduled trip flight no g8 717 n just the night before i got a message that the flight has been cancelled. Dear smart flyer! Goair would like to inform you that for your pnr y15hpb the flight g8-717 on 18dec'17 from del to amd has been cancelled. This change is due to issues beyond our control. You will be contacted within 24 hrs for further assistance or you may call [protected] or 022...

18th dec ticket

I got an sms telling that my flight got cancelled. When i called back they told me some options, which i was not satisfied and they promised to call back in 24 hrs.

I never got call back and again when calling customer care, the line is engaged for more that 2 hrs.

Now the go air website still shows that flight is not cancelled, but i am not sure how to proceed. I spend more than...

I was in flight g8 565 from mumbai to goa, today i. E. 17- december 2017. I ordered a sandwich and girnar masala chai. The water for the tea was not at all hot. I requested for a bill which was for inr 320/- and was told that it will be given in sometime. However i did not receive the bill for my order. I would like you to send me a copy of my bill to my email id - reena. [protected]@gmail.com...

Crue mambers required to behave reply to customer in polite manner. Combo meal what u offering in flight are very bad, which u serve to corporate customer. When i have asked chasunut, in very wag manner crue member replied this only comes. If she want money she have asked. Do we bagger, or we don't have capacity to buy. Apart of that asked water 2 wise, not served by lady crue. Very wrost experience, several time i requested my travel desk...

I was not expecting this kind of response where airline had cancelled the flight
Thank you for your further email to us.

We note your continued disappointment with the cancellation of g8-657 from kochi to bengaluru on 17 december. Goair will endeavor to operate the flights as per schedule, however goair reserves its right to cancel, reschedule or delay the commencement or continuance of any flight or alter the stopping...

I am pramod ep and i had booked a ticket in go air flight g8-657 from cok-blr on dec 20th. Now i received an intimation that flight is cancelled. They are requesting to call the helpline for refund/rebooking. Firstly i lost an additional 1500 due to this cancellation. Now i am unable to reach them by any means caaling customer care/ sending emails to refund email id. Kindly let me know what is the way to get the refund.

Thanks,...

I had booked a return ticket to chennai on 16th dec and 17th dec return.. Under the name josy tharian pnr t82uuj.. Flight g8 656and on flight g8656.. Pnr no 12brxy.. The airline cancelled both the flights. I had to rebook the tickets which cost me 3000rs more... The airline offered free refund or free booking in their intimation.. But it seems next to impossible to get them on the phone.. Have been trying day and night to contact them but...

Self booked ticket to yatra for travel from mumbai to chennaibin go air flight on 09.12.17. Pnr no s64typ.
I done mybwebcheckin but not in a position to take the boarding pass and my seat no is 6b.
After reaching airport 45 mins before flight time, i am not able to take printout from kiosk and then approached counter and mr. Julio carvalo in tkting counter refused to provide pass. Further approached duty manager and already...

I got a message saying tht my resume got selected for the interview and i have to pay 9600 for that and the person name is rajeev nambiar and said to transfer the money in the account of surjeet singh and a/c : [protected] and again saying me to pay amount of rs 40k as security deposit

I request you to take strict actions abt this and plz tel them to refund my money...

Res aor

Mein e 09 12 2017 ko two tickets karbaye the jitendra kumar pnr z525hs and 2nd is ashok kumar pnr z525hs. Jo ki 07 12 2017 ko cancle karbaye sir make my trip ne mujhe 454 'rs bapis ka massage diya
Mei apse request karta hi ki mujhe baki ke peise bhi bapis kar diye jaye iske liye mei go air ka sada awari rahunga. Aor aage se dyan rakhunga ki kbhi bool se bhi is tarah ki mistake na ho...

Sir,

Please help me to change the surname my pnr no. Is e122gl.
Flight is on 8th december.
As i'am already very late to update.
There are 2 person to board
Swati kumari
Sujeet kumar
By mistake it's been sujeet singh.
I have to change to sujeet kumar from sujeet singh.
Please do the needful asap.
Eagerly waiting for your positive response.
+91-[protected].br...

Pnr: w8py7t

Travelling from ahmedabad to delhi 10th jan 2017
I cancelled this flight on 28th september, 2017
Today is 6th dec 2017 and i have complained to [protected]@goair.in 6 times but no reply
I also mailed nodal officer [protected]@ goair.in ms neha bora 4 times but she also didnt reply me
I also have mailed appellate authority [protected]@goair.in ms vida d'souza 2 times, also she did...

A guy is using your company name and asking money for training. 3 people paid 1030 rupees each for job recruitment on dec 1 2017 and only one paid 15230 rupees, which he said is refundable, for training on dec 4 2017. Please take action on this guy. Your company's name is being spoilt by him. He said if the other two doesnt pay he wont give the job because three of them paid 1030 together....

I, ms sandhya yadav, travelled on 03 december from 10:10pm-12:00am from ahmedabad to delhi in flight no. G8 714, class n. My next flight was on 4 december at 6:25am from delhi to varanasi, flight no. Sg2195. Goair ticketmaker told me that he will transfer my luggage to varanasi, but when i reached varanasi i didn't find my luggage and spicejet customers said that they didn't get any luggage from delhi.
Kindly provide my luggage from...

Meri 2/12/17 ki tickets i thi g8106 kolkata se delhi k liye time tha 22:50 ka to mai gya airport airport phchane k bad muze ptta chlta h ki flights ka time cheng ho gya h or 22:50 k bjaya ab 22:15 ka h so muze bhut gussa aaya bt muze bhut important kam se jana tha isliye mne wha bhut request b ki bt vo ni mane nd meri flights miss ho gyi... Customers ko ohn kiya to bolte h ki sms krk information de diya tha ab or kuch ni kr skte h are kbi...

Dear concerned
I had book a ticket through my travel agent from delhi to jammu. I was alloted pnr:g8-d3fi5c in flight number go air g8_185 which was scheduled to depart from indra gandhi international air port at 14:55 hours on 30th nov 2017, but in the morning of the same day i received an sms from the airlines that the flight has been cancelled, the airlines didn't bother to make alternate arrangements, but instead left the customers...

I just had a shocking experience with go air website on line booking system!!!

I am rajan telang a senior citizen. Let me narrate ….

Today morning i booked a flight for my wife susmita telang at 12:03 pm as under..

Goa to mumbai – date 5th feb - flight at 13:10 - pnr no ccz8vx

I checked flight details twice and then made payment by credit card. I instantly received e-ticket....

Yesterday while returning from Delhi airport to Mumbai when we were travelling from terminal 1 to terminal 2 in GoAir bus we forgot our luggage. After realizing about our luggage we went to your staff enquiring about the same but we didn't get any appropriate response.Is it not your responsibility to make sure that we get back our belongings.Really really disappointed....