GoAir Complaints & Reviews

Sir,
I had booked a ticket from guwahat to pune, via delhi in goair aeroplane for 29th october, 2017. The ticket was booked on 9th of july 2017. The following is the details of it.
Goair flight 175
Oct 29-confirmation #nf[protected]
New delhi del
7:55 pm
Pune pnq
10:00 pm
Goair 250
Gau to del oct 29, 3:20 pm
Goair 175
Del to pnq oct 29, 7:55 pm

The...

Dear sir/ ma'am,
I had mistakenly booked a flight from jaipur to ahmedabad for date 24 nov-2017 for 3 persons as a refundable ticket with pnr z1gbyb and now the cancellation/resheduling charges are more than the ticket amount hence no amount is refundable. If customer is not getting any refund then why is this ticket is in refundable category!
I want to reschedule my ticket and also i am not getting any response from your...

I traveled by goair flight no. G8-228 from delhi to kolkata on 27/10/2017.
My meal was pre-booked for a non-vegetarian refreshment. I was served a non-veg sandwich and a mango juice. When the crew member - neha was attending to me, i requested for a non-veg cup noodles which was denied due to unavailability. There after i asked for a poha or upma which was also denied. Even the juice choice was denied. I asked for a coke which too...

I have booked thre flight tickets through your respective airlines and still i have not received gst tax invoice from your end. Flight details as follows.

1. Go air lines - 23/10/17 - priyesh shah - pnr no - xd73qx - mum to delhi

2. Go air lines - 25/10/2017 - priyesh shah - pnr no - hygwnn - del to mumbai

3. Go air lines - 25/10/2017 - payal shah - pnr no - e6dys2 - del to mumbai

Kindly...

I had rescheduled a go air flight from 22/08/2017 to 16/08/2017 for my friend anoop tp who was travelling from delhi to banglore. Pnr no. Is rz7iur. For rescheduling, i had to pay rs 6913. I was asked to pay through ivrs mode. I paid the amount but it was conveyed to me that transaction has failed and i'll get back the refund within 3 days. And to complete the booking i was shared a link through which i completed the payment again. So, an...

Dear sir,

My self ashok kumar meena. I booked a flight between patna to delhi on 23 july. My journey date 13 august 17. I have paid to airlines through sbi net banking but my ticket show to due payment. The payment of 2375 rupees deduct my sbi bank account. Neither i got ticket nor i received my payment. I registered a complain to sbi bank but they told that they had done payment to your airlines.
Sir, i told over...

We booked four tickets from bombay to ahmedabad pnr no: j4quxc on 28 august 2017. And the journey date 19 september 2017. Flight was cencelled because of rain. I was cancelled request on 22 september 2017. But we received only no refund. We don't understand what is the reason. We are not getting any refund. This is unacceptable from an airline like goair. So take immediate action or give us the explanation & process fast for refund.
br...

Dear go air team,

Passenger name : mazhar imam, rushda matin and hammad emamkolkata to srinagar and srinagar to kolkataattached : ticket. I would like to bring one of the situations in your notice. Which i underwent last week on 2nd of october 2017, i had a flight scheduled srinagar to kolkata at 18:50. I was travelling with my family, including 1 year kid. On the same day, when i reached the airport around 17:00 (5 pm), i...

It's regarding a travel certificate that the airlines are supposed to mail if the customer demands. For the same i mailed goair for issuing me a travel certificate for travel reimbursement from my company, however even after mailing the airlines several times they have not yet responded other than a service no: g[protected]. It was a bit urgent also
Thanks in advance
Rahul nair...

A bad experience with goair airlines, earlier i have booked the flight in morning hours departure at 8:40 but the airlines have rescheduled it at 11:00 according to their will. It created lots of problem for me as the work for which i have booked the flight now not gonna complete in time.
Another problem with the goair airlines is that they never picked up the call.
To whom we contact..?

Please arrange another...

Booked a domestic flight from delhi to calcutta for 14 july 2017 and had international flights from there to vietnam. When we arrived at the airport we were told the flight was delayed. We had provided an email address and indian phone number but were not informed of the delay earlier in the day.
The delay meant we would miss our onward flights. The desk manager told us to our faces that goair would reimburse the cost of having to...

Hi,
I have booked my go air flight thru paytm for 20th sept 2017 from ahmedabad to mumbai. My flight time was 23:50 and arrival time at mumbai airport was 01:10 next day. I reached airport around 10pm did my checkin & they issued me boarding pass and informed me that due to bad weather in mumbai the flight is delayed by half an hour, i agree to them and informed that i have international flight to doha from mumbai international at...

I booked a ticket in morning dye to some change in plan spoke with customer care priyanka she told that cancellation charges 2255 which is equivalent to tickect fare of del to mumbai 2050hrs g8 429 hence after coming to know this told to post book my ticket at 2230 hrs del to mumbai but they said 4500 rs for tickect and cancellation charges 2255. Therefore buying tickets for 1000 and refund given is a peanut. Challenge no details is given...

I have booked ticket to travel on 4/12/2017 from bhubaneswar to mumbai. The flight no. G8247 and pnr is xdkimh. But unfortunately ur esteem office has not sent the confirmation of booking to referred emai. Which i have mentioned at the time of booking. For ur information i once again mentioned for ur necessary response. The email in shreyash. Despande @gmail.com. Please send ur confirmation and advise me to my following email address. [protected]@gmail.com....

Hi

This is regarding go airways flight g8 207 - delhi to lucknow.

I have checked in 1.30hrs before boarding time and i was waiting for the gates to open but after that i went to the passenger lobby to take rest by thinking that at the time of boarding, i will come.

But there were no calls made nor even intimated that the gates will close 25mins before time😡...

Goair is so poor in customer service. Goair have cancelled on 21st aug flight and when i opted for refund, they told in next 7 days it would be given. Its been almost 3 weeks and more they are still giving false hopes of refunding. After calling so many times, now they are not even picking up the customer care number.
They are basically looting the country.
Can you request to process the refund asap....

This is regarding my booking with pnr j2wzvi of flight g8 803 from port blair to bengaluru on 01 oct 17. The flight was in the name of mrs sugandh sharma, who is my wife. The mobile number and email id used for the booking was - [protected] and [protected]@gmail.com. The booking date was 21 august. The mode of payment was online banking which was declined. However the amount was deducted from my account on 22 august and a refund has not...

No help provided at all by your customer care team asked for a go air bangalore team number but was provided with numbers which needed extension numbers before i could even connect to call. Called twice and got the most in professional service which no help at all. Really pathetic zero service. Would not recommend anyone to use go air customer services....

I have booked my family ticket flight details:

1.27.09.17 g8 697 delhi/1d to jammu dep.12.45 fare rs. 14, 200 gb1s3x dt.13.08.2017

2.01.10.2017 g8 228 srinagar to delhi/1d dep. 18.50 fare rs. 13076 rd6qph dt. 13.08.2017

Accordingly i had fixed my itenary from hyderabad to srinagar and back.

In view of cancellation of above two flights, to keep the itenary i have to urgently book...

Pnr: hdnu7b

This is regarding my booking with goair airlines. These people are duping their customers with hefty charges in the name ofudf charges.
As per the notice issued by govt, all airlines need to refund udf amount arriving/departing delhi for the booking made before 7th july 2017.
As per my knowledge, every indian airline needs to follow the same guildline. Goair is shamelessly charging and not at all refunding...