GoAir Complaints & Reviews

For your kind information that i, siddhartha chakraborty had lost one black colour bag at ahamadbad airport security checking place, in that my some personal documents like 3 adhar card, some zerox, green colour spectacles, bank debit card, & some personal debit & credit card two jsw cement pad pen etc. The above matter already raised complained to goair of kolkata office mr. S. Gupta. Mr. Gupta assure me to help regarding the above matter...

I had booked go air tickets (Mumbai to ladakh) on 12th mar 2017. Due to some unforeseen reasons i had to cancel the same on 1st aug 2017.

A refund amount of inr 19, 338 was to get credited to my account. I have been constantly following up but till date (Today is 3rd october) and its not done.

Even after my email and telephonic complains i still havn't received a reply. All that they have to say is there has...

I booked our flight through irctc from bhubneshwar to patna
1. Mrs sudha kumari pnr jptdph dated 01.10.2017 &
2. Mr. Dayanand choudhary pnr tkunxj 14.10.2017

Both the flights have been cancelled by you. After geting information i cancelled my ticket informing go air and subsequently through irctc also.
More than 1 week has passed, but i have not received my refund.
Dayanand choudhary
Mob no,...

As a fresh passenger in air transport, i suffered the most crucial suffering from goair staff on 28/sep/2017. My ticket was booked for lucknow to cochin. Lucknow mumbai flight was late for 2 hours g8 402 flight. My seat was 16f. From lucknow i enquired the goair staff there on gate about is any problem to get mumbai cochin connection flight. He said it will wait for the passengers and you dont fear anything. When reached mumbai i showed the...

Sir i am booking my ticket goair on 16 nov 2017 from hyderabad to kolkata pnr number is ywxrrc date of booking is 20 jun 2017 my contact no is [protected] and email id is [protected]@gmail.com but by mistake my first name is typed wrong mafhu kumar and is incorrect my correct name is madhu kumar so i requested to you please change my first name....

Hi, i travelled from today morning from goair flight g8 329 pnr lk5ekg. I had checked in 2 baggage’s, out of which the outer zip of 1 bag was unlocked.

On reaching my destination, i realised that a very expensive and rare pen was missing from this outer pocket of the bag.

Are goair staff members so starved that they have resorted to stealing. This pen was a gift for someone and i would definitely like to...

I am travelling to hyderabad from delhi. On delhi airport terminal 1 while taking boarding pass, i requested for wheelchair for my dad who is having difficulty in walking as he got operated 2monthe back. I was surprised to see the staff behaviour. After asking 3times for it, i got no response from the lady sitting on corporate desk. After 15-20 mins i got angry and asked will u give the help or not then i came to know that they don't have...

I have booked a flight from delhi to mumbai. By mistake i booked a flight on wrong date on correction they charged me 4900rs for rescheduling. I want that money back. How can i give this money. After all they are going to manage my cancelled seat to anyone else. So how can i suffer from these unrelevant charges. They are not doing good to anyone.....

No refund received after cancellation of my Mumbai to Leh flight (PNR 5UGUE3).
Called customer services twice but only fake assurance and nothing.
Have also sent emails and escalated the issue with their nodal officer at [protected]@goair.in, received no response.

They can keep the refund amount if they want, but at least tell me that so that i wont waste my time....

I have cancelled the ticket of vishu jain for which pnr no. Is ab422h. I have not received refund by contacting with customer care number time to time. They always say that your refund will be credited in next 7 working days but till yet i have not received refund. I have cancelled ticket on 8th august 2017 and today's date is[protected] i am still struggling for the refund. I have talked with yogesh kumar, who have cancelled my ticket and...

This airline is the worst airline ever. Staff members act as if they own go air. There's no cooperation even from the manager's side while all he keeps saying is "i'm there to cooperate".
They speak utter # about helping the passengers when all they can do is talk nonsense and give fake hopes when they have already decided they'll do what they think is the right thing instead of helping anyone. This airline...

Go air is not providing the udf refund for arriving at delhi. I have booked a round trip ticket from kolkata to delhi on[protected] and the date of travel is[protected]Pnr-c44jsc) from kolkata to delhi and[protected] from delhi to kolkata
I have already talked to airlines they are saying they have not charged the udf but how is it possible as the government exempted the udf arrival tax from 7th july.
This is the worst service....

I have booked a ticket for 12th oct, 2016 flight no. G8-1104. Due to continuous rescheduling of my flight for almost 4 hrs i was forced to cancel my ticket pnr no. Cnz2yi. Since then they have not initiated the refund process nor have they communicated the same to me. And as per their policy if a flight is rescheduled for more than 2 hrs they provide free alternative ticket for the journey. Nothing had been done and i have made another ticket....

Dear sir,
Three o[censored]s were travelling by flight no. 557 from new delhi to bengaluru on friday (22.09.2017) at 6.50 pm flight. We had booked our tickets together. When we tried to make the online boarding pass, we were informed that if we wanted to be allotted seats together (In sequence) for aisle seat we have to pay rs.99/- and for window seat we have to pay rs. 199/-. I felt this is a bad practice. We had booked our seats together...

I was having flight today from delhi to srinagar at 5:40 am with pnr no z2jyml but due to heavy traffic on the airport i came late jus 5min and the duty officer refused to gv boarding pass and behaved very rudely. After that the counter officer kicked us out through emergency exit n asked us to pay 3250 for nxt fight which was on the same date as we were discussing this issue with the go air manager.. He also didn't helped us thn after that...

Go air is not providing the udf refund for arriving at delhi. I have booked the flight from kolkata to delhi on[protected] and the date of travel is[protected]Pnr-p84s4t)
I have already talked to airlines they are saying they have not charged the udf but how is it possible as the government exempted the udf arrival tax from 7th july.
This is the worst service. Go air is not even responding to the mails.
Other airlines...

I travelled from go-air from pune to delhi. My suitcase which i received at delhi airport was damaged with handle broken. I looked for go-air help desk for help, however just saw one single person who was almost asleep. I showed him the luggage and he casually replied, we do not address these issue. He asked me to email at [protected]@goair.com. I emailed at that moment itself and also tweeted. I kept on following up for more than 10days (See...

It is regarding refund for PNR No 8IXU9U flight from Kolkata to Chennai. Flight has been cancelled at your end and promised to refund full amount. But in spite of calls to customer care and mails at refunds @goair.in, I have not received my amount . It has been more than one and half month . Go air is the worst is customer satisfaction. I didn't exepect this from GO air . Details can be found in my mails ....

My mother along with 200 passengers is stranded at ahmedabad airport.. Go air flight 718 was to start at 5.30 pm ahmedabad to delhi... Not yet started.. The staff had been giving different excuses since 6 pm... When the passengers raised their voice.. Police was called to silence them and then the go air staff ran away... Still no news of when the flight will take off.. And no staff to manage the passengers... Spicejet flight got late and...

I booked my flight tickets blr lko through air. Irctc.co.in with transaction id "[protected]".
Pnr for blr - lko : ajvcgt
Pnr for lko - blr : ayumoz
But my onward and return flights got cancelled from the goair airlines. And i opted for refund of my cancelled tickets on 29th july 2017. But the same is not been initiated from goair till date. Everytime, i call the customer care, they tell that there is an issue with their...