GoAir Complaints & Reviews

My and my family (3 member) flight was on 6th sept 2017 from ranchi to delhi. I got an email from goair in the early morning that flight is cancelled due to the reason beyond their control (Attached e mail). I called their call center multiple times immediately but no one picked up the phone. As my travel was important due to my next international flight i immediately purchased from air asia for the same day (Refer to the attached document).br...

Sir
I have booked air ticket of go air for the date 08/09/2017 (Pnr no b6spjw, mumbai to lko). I reached airport at 2:00today and joined the queue at 2:15. When i reported at the counter your staff said that boarding pass has been closed.
We immediately closed that ticket through easemytrips.com. Now i again go to counter and requested for another flight, staff said plz pay 9750 rs we will convert your flight for 09/09/2017....

Go air is one of the worst airlines i have ever booked. My booking pnr: mfbifg got failed through ivr and those airline # people are not even bothered about my complaint. I have mailed to all the available mail id's. Did not even got a single response. Please don't book the flight through go air ivr. If you expect any good customer service, i would recommend please do not go for go air as they have the worst customer service than...

I regret to inform you that i have been informed about cancellation of flight g8-338 of 8.9.2017 for patna-delhi only
On 7.9.2017 morning. That left me hardly any time to make alternate travel arrangements, which also become costly.

It is deplorable that your airline doesn't consider the difficulties to its passengers caused by flight cancellations which are unilateral, without any invovlvement of the passenger. To...

This is with reference to my complaint number G[protected] in regard to Booking ID. NF[protected] for flight from HYD to DEL (PNR No. YPQQOG). I would like to inform you that your web-checkin portal on your goair website is unresponsive and due to which I missed my flight which was on 29th July 2017 (Saturday). Even the feedback section where we can drop in the feedback is not responding. It is further stated that I may proceed with a complaint...

I have lost my boarding pass, i want travel certificate for reimbursement purpose against private company, travelling date 29 jan. 2017. Details are as follows:
Agency details
Irctc - indian railway catering & tourisum corp.
M-13, plot no. 5, ground & fisrt floor, punj house, connaught place, new delhi-110001
New delhi
Telephone:[protected]
Fax:
Email:

Traveler (S) information:br...

Dear sir,
I, amit kumar would like to inform you that you are already aware about delay of flight no. G8-269 as per below details
Name - amit kumar
Pnr no. - g3hjvf
Flight no. - g8-269
From - lucknow, to - delhi
Schedule departure time - 14:15pm, actual departure time - 18:55pm
I have waited more than five hours at airport from the boarding time.
You are requested to please provide...

Cancelled the ticket where they just sent a mail and sms, no verbal information provided. I booked direct flight for 1sept morning 7 and they rescheduled for 2nd sept afternoon 4 via mumbai and hault is for 3 hours

My hotel booking got cancelled cab booking got cancelled and i had to pay all these from my pocket which i l not.
I want compensation for all this orelse i l raise complaint. This is not happening. Don't...

Respected sir/ madam, if you are not taking seriously my issue than i will have to take some bold decision as my new bag was badly damaged during journey with go air. After so much of complain and request i am still not getting any comfortable reply. My service request no was g[protected] and it is almost 4 months that from your site no action has been taken yet. Every time you have send a mail by writing that within a short time you will...

Hi
Im a frequent traveler of go air and i have never faced a problem like this ever! Your staff member namely harmeet singh had an issue with your atm machine and after giving it a try, he bluntly asked me to go stand in a long que of atm and get the cash to him! I think you should sure send back this jaat back to where ever hes from and my suggestion would be to that he should just talk to the cows of punjab there and not to humans!...

Goair is not refunding the full udf as the information published by directorate general of civil aviation (Dgca) says:

"excess airport charges to be refunded to passengers flying in and out of delhi for the flights which are booked before 7th july 2017 and travel date is after 8rth july 2017"

The airline is only processing the refund for the flights which are departing from delhi, they are not providing the arrival...

I have bought two tickets through your airlines (Go air) my guest on 24/05/17 vide pnr no. Xswdcd from leh to delhi and date of journey 14/07/2017 for 02 pax. The same was canceled as the guest could not visit india due to his other priorities on 29/06/2017. The refund amount rs 24550.00. Since then we have been constantly in touch with go airlines for refund for which we have sent the number of reminders for refund, along with the necessary...

To,
The officer,
Dgca

Cc
The officer,
Go airlnes

Complaint against go airlines!

Complaint against go airlines! Flight late more then 4.5 hours!

I am jain (Hindu) and yesterday was our festival samvatsari.

In place of 5 pm i reach home after 10 pm

My friends mr. Rajveer mishra and akash patel also miss there business meetings....

Referring refund of rs - 29692/- on pnr# zyr23n

I have sent 4 emails so far, one each day starting from 21st august. I have escalated the same to nodal team as well as appellate team and even the ceo of the company but all in vain.

It seems go air team is not bothered to reply.

What irritates me more is that none of your team members is having a basic courtesy to acknowledge and reply to an...

I tried to reserve a seat and paid from paytm 99 rs. The same happened during 1st week of August. the seat did not get reserved but money got deducted from my account. Also there has been no allocation of seat against but wen I contacted paytm they said I need to contact goair for the same and refund the amount to my paytm wallet as once payment is made they cant do anything...

Sir madam

I shailaj diwakar travelling with goair delhi g8 153 flight on 19 aug 2017. My daughter was also travelling with me (She is infant). She was carrying a ticket with my mother whose pnr num was kbqqgy. My concern is that go air people charged it again saying that she was joint with my ac. My pnr num is j3zsz6.
Now my daughter whose only tax is payable they charged me twice.
Is it fair
They haven't...

Dear concern,

I have travelled with goair but i have lost my boarding pass, i want travel certificate for reimbursement purpose against government, travelling date 28 aug 16. Pnr 8uduiz from srinagar to new delhi flight no. Goair g8-197, my self ps parmar, email id :- [protected]@gmail.com
Please send me above asked travel certificate as soon as possible....

Hi
Pnr:ib8r5x
From: kolkata to hyderabad
Date: 21.08.17
Flight number g8

The take off time was 6.45am and i was present there by 5.30am but the flight took off before 6.45am without boarding me when i was carrying the boarding pass.
No staff numbers were there in the the gate and extremely non cooperative, worst airline.
Immediately refund the money or wil take legal action. br...

I had pre-booked meal on goair flight from ranchi to bengaluru, on 12 august 2017, but the flight attendant refused to serve any food, saying meal is exhausted, but asked me the meal coupoun of boarding pass, when i say do not want any meal, after 15 minutes she served broken packet of sandwitch, that this is only left out. But after refusing me, i saw she was selling food packets on cash basis to other customers.

Is it the...

I was travelling from delhi to leh by flight no g8203 on 11 th aug 2017 with pnr number rjh2pr and tag no as g[protected]. When i reached leh and collected my baggage from the counter i observed and huge dent on my black 4 wheeler and it was damaged to a great extent. And we have seen the way how our luggages were just mishandled and thrown in and out of the truck while loading and unloading luggages. I would request the concerned team to...