GoAir Complaints & Reviews

My mother is traveling in goair from Bangalore to Ranchi by 9:20am flight flight.
Total weight including check in and hand baggage was 35kg and they asked her to pay 3500₹ instead of 2300₹.
I never expected this type of cheating. We customer trust you people and you in return chest is.
I want my refund.
Ruchika priya
Mail id [protected]@gmail.com...

I have booked 3 tickets of GoAir flight from Goa to Mumbai through yatra.com portal. As per the fare details provided by the yatra.com the total fare collected by yatra.com on behalf of airline for 3 passengers is Rs11808/-. inclusive of and fees & Surcharges (inclusive of taxes) is Rs 2459.99. However the Itinerary retrieved from Airlines site shows the Taxes & Fees is Rs 1860/- and have hidden the base fare by showing it as 'XXXX'. On contacting...

I had booked a ticket with Ref. # WZLKTW from Lucknow to Pune travel date July 8, 2017. The ticket was booked on May 30, 2017. They cancelled my ticket on July 7, 2017 because of flight cancellation. This amount has not been credit in my account till August 15th. In the initial few follow ups, they asked me to provide bank account details while showing inability to return the amount on the Credit Card used at the time of booking. When I call...

Dear Sir/Madam,
I booked the flight from Bhubaneswar to Mumbai on date 12/08/2017 PNR G43VXS and tried to pay it from your site as your site was having problem customer care executive from goair helped and requested me to book it through secured credit card payment accordingly i booked flight by paying the amount of 10, 363 rs which was deducted through my credit card ending 5481.
However i did not receive tickets, so i...

Dear team,

Good afternoon!

I had booked my tickets through paytm for to and fro journey for pune - bangalore.

Travel details are:
1. Pune- bangalore
Date of journey: 06 august 2017
Pnq 01:25-blr 02:40

2. Bangalore -pune
Date of journey: 07 august 2017
Blr 23:30-pnq 00:50

I had to send my boarding pass to the interviewing company...

I want travel certificate for reimbursement claim to company.
I am lost my boarding passes hence please send me travel certificate for claiming the reimbursement money to company.
I am traveling delhi to mumbai by goair g8-640 on 18 jun 2016
My pnr qavtqf
Please send me travel certificate
My email id - [protected]@gmail.com
My mobile number is [protected]...

I had booked a flight ticket for my wife, geetha p, by goair flight g8-381 from goa to mumbai on 11 may 2017 (Pnr no. Icau75). Booking was done through travel agents, m/s balmerlawrie. The flight was cancelled and received an advice from goair authorising for full refund. However, the refund amount not yet received from the travel agents even after three months. Upon contacting balmerlaurie, they informed that they have not got the refund...

I am a resident of kashmir and i and my brother was traveling from bangalore to delhi via go air flight and from delhi to srinagar was our connecting one via another go air flight... The departure time of our first flight was sharply at 1:50 in the afternoon we reached the bangalore airport at exact 5:58 in the morning and the guy out there namely raghav the cruelest one i've ever seen in my entire life straight refused to give us boarding...

I wanted to pre-book meal on my flight on 11th august at 16.40. Since i wanted a jain meal which is a special request so i thought of pre-booking it. I tried booking meal on the website but everytime the page opens it asks to book a flight and not a meal.
It is strange and saddening that their site is not even interactive enough to allow booking of meals.
So i called up at the customer care numbers (Both mentioned on the site)...

Ref service no. G[protected]

Re: refund on urgent basis
From: vishal on fri, 11 aug 2017 09:28:47 add to address book
To: 4 recipients | see details
Reminder no. 5

From: vishallifecoach
Sent: mon, 07 aug 2017 15:46:24
To: vishal, "[protected]@goair.in", "[protected]@goair.in", "[protected]@goair.in", "[protected]@goair.in"
Subject: re: refund on urgent basis
...

Sir i m booking my ticket goair on 14 oct 2017 from srinagar to mumbai pnr number is b8m53a date of booking is 03 aug 2017 my contact no is [protected] and email id is [protected]@gmail.com but by mistake my first name is typed wrong viias and is incorrect my correct name is vikas so i requested to you please change my first name.

Thanks team goair...

I am on board go air flight g8 702 from jaipur to kolkata.
My seat 4a was dirty, spilled with food, side wall was spilled with chai or cold drink. Floor carpet is sticky and damp.
And everything is stinking! Though with assistance it's partially cleaned.
Apart from the discomfort of shifting place to place to complain and wait for the cleaning of the seat it's totally disappointing and uncalled for prestigious airlines...

Hi

We have booked the flight of go air to visit srinagar from new delhi on june 17, 2017 at 9:25 am. Flight number is g8128. Go air has preponed the flight on their own at 8:55 am which is actually not suitable to us and informed us. We have reached on time and take a boarding pass. But due to negligence by staff who was on duty at boarding gate we have missed the flight as he is calling at wrong number which was not updated...

Dear sir,
I have not received refund of your cancelled flight delhi - patna, dated 6th july 2017. Details are as under:-
1) flight - g8-149
2) delhi - patna
3) date of journey - 06.07.2017
4) pnr :- qa3q7c
5) name of passengers:-
A) akhouri binay kumar
B) geeta akhouri
6) mb no. [protected]

I have sent this request to your mail id [protected]@goair.in along with...

Hi, my prenst along with my younger sister have booked three individual go air tickets via yatra website on 22/06/17 from ahmedabd - bangalore, date of flying is 23/8/17. But yesterday (1/8/17) my father received a call from go air representative that the flight has been cancelled and what would you prefer rescheduling or refund as they already had their return tickets they couldnt take refund so he asked for rescheduling but when he inquired...

Dear sir, i am tp das taken ticket to &fro from lucknow on march' 17 for 23 sept'17, due to festival time it's very difficult to get any ticket by train or flight just impossible, but you see it's more then 4 months if your flight is not moving that day, after giving sms you have to return back my money know, but in vain no body is taking care of that, why it so? Please send as early as possible. My detail as below.

Tp das....

I have booked a flight ticket of go air for kolkata to patna vide pnr no. Ilptkp journey date 05.08.2017. The airlines has cancelled the flight but could not refunded the booking amount of rs. 2198/- despite several request. Wherease, the latest provision is to compensate the passenger in such cases. I may please be refunded the booking amount alongwith compensation....

I sent a thamks mail to you 20 mnts ago.
Someone rahul called me from mobile no - [protected], and asked to give my atm details, so that he will refund the money.
After few dialogues... I told him doing this some can hack my more money, or may be you will do this. He told i, m not asking pin, give me only 16 digit details.
As i told - i have already received money... Mobile [protected] disconnected.
Please take...

It's not complaint but thanks mail to you that after my so many mails and push from my side your account/ what so ever department, refunded my money rs 12030. This amount was paid for tickets and due to fault of link pay, money was paid 2 times, for same tickets.
Any way, thanks; i got money back.
But i took lot of pain for this, continuous correspondence with unknown persons and lot of calls with different people every time....

Our flight was precooked for 26th july 2017 for 1 pm from cochin to mumbai. We started from them kary at 6am to catch the flight. At 9.30 am we got s regret call mentioning that the flight has been cancelled. We kept on calling customer care but nobody was responding. We kept on trying from 2 different numbers. Finally after a wait of 1 hour, we connected with one customer executive but she disconnected the call in between. We tried again...