GoAir Complaints & Reviews

Goair should be "goneair"... They cancelled a flight for 16th june from hyderabad to kolkata and informed us today i. E less than 2 week which is the minimum requirement as per the civil aviation requirement and in return they are either refunding you the ticket amount paid at the time of booking i. E april for me (Today's cost of ticket is approx 300% of the original cost) or are providng with a replacement flight which will take 17 hrs...

Confirm ticket that i confirmed in time of eid now suddenly they cancle flight. So how can in take a new ticke. Now ticket price is high.
And also they are not responding. Is there any way to take action and get compensation.

Is there any way to take action.

Goair flight 122
Jun 22-confirmation #[protected]
Hyderabad hyd
8:15 pm
Kolkata ccu
10:30 pm...

Hello sir, i wanted to bring this to your notice that today we had 4 tickets booked for 4th of june at 09:15 pm pnr number 9czem7 with go air we reached indira gandhi delhi airport the go air counter at 8.30 pm there was 45 mins until departure and the airlines did not let us check in and i do understand we got late by a few minutes but the way they treated us it was humiliating and so not customer centric. They could have helped us by pushing...

Go air staff haven't allowed us to checked in before 45 mins and threw pen on us by staff member name mr ahuja and his supervisor pajji. Flight was for 9:15 pm and we requested them to let us in at 8:30 was trying to check in at 8:30. Plz don't trust ibibo and go air. Cheaters they make money by doing this. Mr ahuja and his supervisor have done same with the other couple before us as well. Plz check the delhi airport cctv cams. Plz don't...

Dear sir/mam,

Booking refrence id's
1. Booking th. Mmt id no - nf[protected]For 8 tickets),
2. Booking th. Mmt id no - nf[protected]For 3 tickets),
3. Booking th. Goibibo id no - g8/aj3zke (For 1 ticket)

Regarding cancellation (With immediate effect) and refund (100%) due to terrorist activity, we were on the way to pahalgam on 27th may 2017. We left from katra at 10:00 am by...

I have booked my ticket online through go air website. I have booked for 10th of June for 15:05 PM. As soon as i paid for it time changed by itself to 18:50 PM. Thanks to their website error. I tried to contact them and explain everything but thing didn't go well. They refused to help. They asked for 2000 rupees. Also there was no price difference for both airline timing. Finally because of bad customer service from go air me and my whole...

I booked a ticket from Mumbai to Goa for 25th June 2017 and due to unavoidable circumstances, I had to cancel the travel. I did this booking through makemytrip.

The airfare was Rs. 2036/- from Mum to Goa. To my astonishment, the cancellation changes of Go Air for this flight are Rs. 2225/-. More than the original fare.

I promise myself that I will never travel by Go Air in future. I request all friends here...

Hi,
I have made a transaction on 24th may, 2017 through cirtus payment gateway to book flight ticket from go air website using my citi bank credit card. After completed the transaction, "transaction failure" message was shown, but the ticket fare 23, 585.00 was deducted from my credit card account which is now reflecting in my internet banking site.

How could i get back the amount? Please resolve my issue aspabr...

Sir,
My self om prakash. I booked 03 ticket in flight g8-304 from port blair to chennai on 11 may 17 through go air call center and he give me pnr (Ufpq25) dated 05 apr 17 and total amount 19191.00. I try to payment through your website but payment has been done and ticket not genreted. Message came on my mobile that your pnr (Ufpq25) has been cancelled. I communicate with service call centre and he told me that your amount will...

I had booked a ticket for GOAIR for flight G8-345 with PNR F7CYOV from BOM to DELHI for 21st May 2017 due to fare change of 9 rs my desired flight got arranged serially and I booked this flight by mistake, I then requested GoAir customer agent to please consider the request as I am requesting just within 5 mins of my booking to transfer my booking to another flight in the same route with same fare (fare was more by 9 rs) as it the order was...

I had booked 4 seats on G8 262 from Kolkata to Bhubaneshwar for June 2, 2017 and now they have cancelled the flight and not providing any alternative tickets. It is very urgent to travel since I have connected bookings. Their call centre do not have a solution and are giving false information stating that DGCA is not allowing any flights to Bhubneshwar while other airlines are flying there....

Hi this rakesh Francis azvedo I booked a flight tickets from kolkata to chennai on 09 Mar 2017 for date 08 jun 2017
Now airline is saying your tickets has been cancelled u very important to go chennai in same date I want now that weather company provides me flights for same date or give me compensation bcoz I have plan ahead for my children holidays I got return ticket from chennai to kolkata from airIndia for this I have to cancel...

The go air flight g8-327 @ 7.50 am saturday 01-april -2017 from mumbai
To new delhi was cancelled. The reimbursement in favour of passenger
Vibhuti kar having pnr no:- jr2ah1 with reference no:[protected]
Is still awaited.
Requested for immediate refund of money in my account no from which
Ticket was booked through my debit car. The ticket was booked on[protected]
Through yatra.com. On[protected]...

I am sending this mail to bring to your notice about the poor customer service rendered by your office.

I had reserved a ticket to my wife prabha subramanian vide pnr number pnr - q8iy69 for travel from chennai - mumbai on 24.04.17 by flight leaving at 1.40 pm. I did the web checkin the previous day on 23.04.17 seat no 14c by paying rs.99/- through my credit card and the same transaction is showing a settled status in my...

Hi,

I travelled jaipur - ahmedabad on 8 may'2017 by flight g8-701, pnr - 4736xl. The trolley legs of my checked in luggage, was broken adversely. I have registered a complaint on arrival. The ahmedabad go air ground staff refused to log the complaint & told me that go air is not reponsible for wear & tear of baggages. How hopeless can such services be. How rude can a staff be. I was been told to callup at go air call centre...

I sandeep a. deshpande (along with 11 other members including 5 children and 1 senior citizen) had booked return ticket from mumbai to chandigarh by goair flight (g8-381 dt. 29th april 2017 and g8-384 dt. 5th may 2017, departure time 19:05 hrs and reporting time 17:05 hrs) vide pnr no. – d1y29l (5 members), 4brb8u (1 member), gvor5l (3 members) and qoe7mg (3 members). i had made all these bookings well in advance on 10th february 2017....

Abhishek arora 2 hrs 10 mins

1/ pnr - f51sgk may 08, 2017
Delhi - pune
G8 - 173
Go air
Depart
08:50
Am
Arrive
11:00
Am
At delhi airport today[protected], they kept the power bank, didn't allowed me to carry with me, need my power bank. It is urgently needed as a person can carry their power bbank. Kindly respond so that i can mention the address and other...

I am utterly disgusted with this airline. Not only did you cancel our flight at 00.01 at night when we were asleep!! You then said you never put us on next flight as we hadn't contacted you!!! We called all night and your company didn't pick up. Then we finally get on the next late flight ruining our check out / day with hotel. Then to top it off you damaged my suitcase stained it with black oil and all my clothes are wet!! I will take you...

Mrs Harshini Agarwal in counter no c04 at 1d terminal at delhi on 4th may 2017 was present at check in counter
We are 23 passengers travelling by flt no g8 203 to Leh by booking ref K7HZ2A
She weighed our luggage and seing so many passengers she got annoyed but could not say anything and given boarding pass . Then I requested madam if possible two 75 plus senior citizen travelling with us can give their hand luggage she started...

I had booked a flight from mumbai to chennai on 29th april, 2017 @ 5:50am. I reached airport before 5am. I went to the check in counter, the lady over the counter said the counter is closed and she won't give me the boarding pass. I checked time it was almost 5:10am, i kept her telling to give the pass but she instead of helping me she argued and just didn't wanted to help. I requested her even talked to duty manager over there.. this people...