GoAir Complaints & Reviews

This is with regard to my booking I made with GO AIR today 10th Dec 2016 morning from Bangalore to Pune roundtrip.
26th Jan to 28th 2017 was my First Booking (which they said to makemytrip executive they will refund to me 100% so based on it within 1 hour I had to rebook the flight with different dates)
26th Jan to 30th 2017 was my Second Booking ( I booked immediately within 1 hour and when I called makemytrip and GO AIR to...

I was trying to book my ticket from New Delhi to Banglore and unfortunately it got booked from Banglore to Delhi. After 10 minutes I called MakeMyTrip to find the solution for it. I was directed through an executive to GoAir Executive who told me no matter it was booked 10 minutes ago (by mistake) than also I will be charged Rs 2250 + 300. After 40 minutes of my booking I spoke to MakeMyTrip again and then an executive named Abhishek informed...

Hi,

My husband name gagandeep singh travelled via go air dated 27.11.16 bearing flight no: g8/446, sequence no. 122, time:7.30 pm landed mumbai at 9.40 pm and after he landed he was searching his luggage bag almost for 2 hours and he did not received it and then he spoke to air go staff about his luggage they said that due to power bank it is stuck in delhi and he will be receiving luggage and power bank both on next day i....

I had goair flight from delhi to srinagar on 18 th november 2016. Due to some technical reasons our destination was made jammu in place of srinagar and we were told that luggage will arrive srinagar airport the following day. I recieved 3 out of 4 bags after a few days. 4th one is still missing. It has already been 11 days since i recieved rest of my bags. I would like to mention that the missing bag contained the most expensive stuff. Go...

Hi,
My 2 Gold ornaments(worth Rs 60000.00) are missing from digitally locked briefcase while traveling from patna to Mumbai. It is very shocking for me. How goairways employees are working. Very cheap work. It is very shameless work by goair employee.

I am sure it has been taken out at patna airport only, because 2hr before I checked in my luggage and they have enough time to unlock my digital lock. I want all employee...

My, son pushphas mishra has got his ticket booked from patna to mumbai on 13.10.16 for his journey on 02.11.16 (Booking reference - fsvvtc). Unfortunately he has to get his ticket cancelled on 26.10.16 (Pan - aaccg2599k). His father-in-law has been operated for heard problem at asian institute mumbai and he is urgently in need of money. Its requested that his refund be done at earliest on humanitarian ground. His account no. [protected],...

Hi my name is balaram ashok sau, my arrival date to goa was on 9th november 2016, 13:35 flight from mumbai. My baggage was sent through earlier flight and i received it in very bad condition. The wheels was broken and bag was completely damage, valuable has been lost, edox watch wroth rupees 147000 and gucci gg sunglass worth rupees 11500. And they offer a compensation of rs. 500 for a rs. 5400 worth bag. I complained the same to the go air...

Don't travelling in go air. I am travelling mumbai to delhi in my luggage 10, 000 money and mangal sutra and go air staff theft the money and mangal sutra. When i reached my home and i find there is no money in my bag and no mangal sutra how cheap staff is it and when i call to airlines there is no response they said we are helpless what the hell is that some one stole my money and mangal sutra and go air is so irresponsible.
Please...

I vidya sagar pandey booked a ticket on 16 sep 16 from delhi to srinagar for 21 oct 16. due to leave cancellation i have to cancel my ticket. after talking from custmer care airline have to refund my full amount but till my refundable amount not credited to my acct which pnr no is xhm700 nd amount is 2260. from airlines amount to be refunded to concerned bank on 19 oct 16. so i request you to refund my amount. for this i warmly hearted to...

Dear Team,

With great inconvenience, I'm writing to you with the sadest heart. I had booked tickets for my cousin from my bhabhi's account, he reached airport and took his boarding pass at 9.14 pm, he called me then too informing that he reached the airport. He further stated that he had took his boarding pass and was waiting for the flight, the boarding pass is attached. He was informed by your executive at 23:00 that the...

First, there is no email regarding flight itinerary and I missed my flight due to their unprofessional behaviour.my flight was at 8:55 PM, I reached Mumbai airport by 8:10 PM but on counter's screen they have not mentioned any flight details so how do I know which queue is for which flight plus nobody is calling for last call if they are closing counter for particular flight. I was standing in queue for 10 mins after 10-12 mins finally it...

Mumbai to delhi flight no G8/319 of goAir...scheduled departure time 9.50 am dated 1/11/2016...reached airport at 7.00am ...at boarding time...informed me that flight is delayed by 1.20 hrs...now it will depart at 11.10am...I was having an urgent bussiness meeting at delhi...but due to go airlines indiscipline I could not attend meeting as they informed me at last hour about delay...no prior intimation through mail / SMS has been sent by...

Having checked-in a day before my departure and carrying no luggage, I reached at the airport an hour prior to the scheduled time and went straight to the Boarding Pass printer machine to print my boarding pass as an e-version of the same is not acceptable.

I spent almost 10 minutes trying to access the machine and even took help of people around to assist if I was doing something wrong. With 50 minutes now left remaining I...

Ms. Sanchari Sen was booked in GoAir flight from Delhi to Patna at 5-25 PM from Delhi IGI Airport on 19th Oct 2016.
I had booked the ticket using my Axis Bank credit card through Easemytrip(Easemytrip ref no:BET[protected];GoAir PNR:AHDQ48.
I received a sms on 19th Oct 2016 afternoon that the flight no:G8-149 has been preponed at 16-45 hrs. Ms. Sen, the concerned passenger reached Delhi the same morning from Kolkata on my...

Firstly i'm making a complaint regarding our flight cancellation. i want a compensation for the same.

Horrible experience with go air. our flight got cancelled on 7th oct from leh to jammu with just a msg to my mobile. we are stranded in ladakh where there is no internet and phone network also properly.

We had to catch our flight (spicejet) from jammu to bangalore at 1 pm on 7th october. since our flight from...

Hi Team,
I booked a ticket for Ms. Anupama Jha on Go Air flight G8 338 for last Saturday (Confirmation #AN2F9Q). About 10 hours before the scheduled departure, I received a message informing me of the flight cancellation. I spent hours trying to reach your customer care service but failed to reach the customer care executive (assuming he exists). In the last few days, I have tried several times to contact the customer care service...

Hi,

I want to bring a notice to Go Airways authority that my mother Usha Trivedi & Brother Abhisek Trivedi were travelling from Mumbai to Lucknow in Flight -G8 -395 . They have reached Lucknow but their luggage have not dispatched with same flight, even executives are not co-operating with proper manner .
Can we expect any proper solutions in urgent basis with compensation.

Thanks.....

Buy network issue by mistack i can book 2 tickets.for same date same place .

PNR 1: NH3NAU
PNR 2: 26YNWG

when i am trying to book ticket from kochi to mumbai for 6 pass.on 16 nov i am find network error.i can not receive any mail or message from bank or go air.

so i book another booking for 7 pass .from kochi to mumbai .16 nov .but another flight.then i also get message of payment fail.br...

Today (06/10/2016) online booking air ticket for cochi to bombay return for (6) passengers and have paid rs.29430/- thru fednet banking payment has been debited from account and i got confirmation from go air that they are not received payment. i request your kindly refund the amount to my account.

My email : [protected]@yahoo.com; [protected]@alnaba.com...

Absolutely pathetic policy of charging for every seat except the middle row. A web check-in, which used to be a convenience has now turned to be a taboo coz you'll have to pay for the seats if you wish to check in, in advance. Your only option is to stand in the line and hope that you get some decent seats, if they are available. Bravo... Keep it up... As far as i am concerned, you've lost my vote and the business i bring along...
br...