GoAir Complaints & Reviews

Hi,

I have booked srinagar ticket for tourism purpose with indigo (Onward) and go air (Return : pnr 29txek) journey for 1st week of oct 2016. Booked 4 tickets for family for tourism purpose. Indigo has already provided by refund for 1st oct (Onward) journey. But go air refuses to give refund, this is such annoying customer service from go air. They followed same laws like other airlines for refunding amount till flights booked...

दिनाँक 15 सितम्बर 2016, को Flight No. G8 -398 से मैं अपने परिवार (तीन मेम्बर) के साथ मुम्बई जा रहा था मेरे टिकट पर 12:35 का समय था परन्तु एक दिन पहले मेरे मोबाइल पर मैसेज आया कि मेरी फ्लाइट 13 बजे...

Dear Sir we have booked two ticket in the name of Dinesh Gupta And Sanjeev Gupta Dated 10/07/2016 Departure and 14/07/2016 Arrival Delhi to Sri Nagar and Sri Nagar to Delhi simultaneously through your agent Pushpa Travels Regd. office 11/176 Geeta Colony Delhi-31 Branch office B-19 Vishal Chamber Sec.18 Noida-201301. The riots start in kashmir on 10/07/2016 so we cancelled our tickets and refund is reimbursed in agent account. With a very...

We had booked tickets from del to jammu for travel date 19th august 2016 with goair from easemytrip. but on some medical grounds we couldn't board the flight thus we were promised full refund of 5380 as per duty manager ms. preeti pande. after speaking to her number of times about the refund she said that the formal approval is to given by the refund team for the same and after which we will get the refund and said that she is trying her...

Sir I m shambhu sharma from defence background and I am frequent user of your flight.sir last time I have booked three ticket ( shambhu sharma, shivani sharma, aradhya sharma -child) whose pnr was - 6MGFRR by phone on 05 july 16 from delhi to srinagar for traveling on 17 jul 16 but at the time of payment you give me 1 hours but I think I was late for pay Money by own so I request to my friend vijayveer Singh choudhary and he paid by icici...

Well today i had booked 3 airline tickets, from the mobile app, on the go air flight 1103 scheduled on 11th october 2016 from new delhi (del) to kolkata (ccu).
The passengers names are as follows:-
1. mr. sukanta biswas [phoneno.- [protected]]
2. ms. rinku biswas
3. ms. tanaya biswas
Emai:[protected]@gmail.com

Intially the pnr no had been generated in my mobile app but i couldn't...

Hi,
My name is Kapil Jain, My return tickets with my family(4 Passengers) are booked for 18th Sept 2016 from Delhi to Srinagar & 21st Sept 2016 from Srinagar to Delhi (PNR:-PHUAGU & UHTG2Z). We planned to Travel to kashmir for tourism by flight for the first time in our life.
But due to the ongoing curfew and unrest in Whole Kashmir valley we donot want to travel there for safety reasons.
I came to know that many airlines...

Pls call me back I wanna make a fresh booking tried calling ur customer care number between 10.30 to 11.30 pm today no one turned on the phone phone on hold for 20 long minutes tried 3 times website was also not working runtime error showing betwee 10.30 to 11.15 pm website not showing correct results very frustrated pls call not expected from a company like go air. Shilpa [protected]...

Today, 1 3/09/2016, I purchased Omax couple watch set in Flight no. G8/102 port Blair to Delhi and paid Rs. 2200/- Receipt No. 4003. Upon asking for the bill I was told that I will be given bill after some time. The flight was about to reach Kalkata I asked the air hostess for the bill, she said that it will be given to you later as you are going to Delhi. After asking again and again for the bill the hostess who boarded from Kalkata brought...

I traveled to pune from banglore through goair.before travelling my luggage was fine and clean with no wear and tear but when I received my baggage at Pune airport it was damaged. The marks clearly indicate dragging and mishandling causing wear and tear.I would like to get a resolution or atleast an answer to this issue.I am pretty sure this might have happend to others but unless and until we make a stop to this it will keep on happening....

Dear Sir,

I have booked tickets from yatra.com. My flight is from Mumbai to Cochin on 19th, Oct 2016 and return on 26th Oct, 2016.

Flight PNR number is U1LKQD.
I want to change the last name of one passenger with name Anmol Shah.

The last name must be changed to Nagaria. So the actual name will be Mr. Anmol Nagaria.

Please do the needful as soon as possible. Thanking you...

Sir i have booked my ticket from Mumbai to Delhi vide PNR OWFAF9 dt 16 Aug 16 vide HDFC debit card but on the date of journey i.e. 01 Sep 16 on ur boarding counter I came to know that my payment has not been done. However money has been debited from my account I have not get any mail or msg of cancellation of ticket till 01 Sep 16. due to that I got huge harassment and i have to run from pillar to poll i.e from ur boarding counter to reservation...

I booked the flight but it is CANCELLED.
I got mail, "If you wish to avail the option of a FULL REFUND or a FREE REBOOKING we request you to call us on [protected]/[protected], up to 2 hours prior to departure. "
In first time when i called to the customare care then she also confirmed that date is flexible and then i told her i want to reschedule the flight but will confirm you later.After few days back i decided and planned...

Sir,

I had booked a priority seat {corner aisle seat in the first row} by paying extra rs. 600 {plus rs. 131/= for insurance}, but the seat alotted was 3d in the g8 / 1184 flight from chandigarh to delhi for 15th aug. 2016.

It caused me tremendous embarassment, and discomfort to the passenger, on finding that the seat is not with extra leg room, and the seat alotted is not the one i had paid for.br...

My flight g8303/g8585 got cancelled. And i was informed few days before. I booked the flights 1 n half month before when the price was 5000/- and now the flight prices has gone up and its[protected]/-, when the flight got cancelled i asked for booking another flight for me by calling the customer care but they said i dont have any other option but just to take a refund. This is so unfair!! I need a flight booked from their end!!...

I had booked 2 ticket on goair flight g8136 for 19-august-2016 (From patna to delhi) via debit card. Subsequently, my aunty (Mrs. Sharadha devi) cancel travel plan because of some injury in her leg (Doctor report enclosed). So i request you to please cancel 1 ticket and refund all the amount.

Thanks & regards,

Ravi kumar
Mobile no - [protected]
Pnr no - u00tji
Passenger name - priyanka kumaribr...

On 08-august-2016, i had booked 2 tickets on goair flight for 19-august-2016 (From patna to delhi) via debit card.
Please cancel 1 ticket because my aunty mrs shardha devi not feeling well fractured in right leg (Document enclosed). So, i request you to please cancel 1 ticket and refund all amount.
Thanks...

I booed a ticket from bengaluru to mumbai for 5.45 am of goair airlines. my pnr no is kjd180. i arrived at the airport at 4.30 am itself and standing in the que. by the time my turn came printer was not working and the counter staff directed me to another counter handled by mr.sarat who refused to issue boarding pass for the reason that time is over. i lost entire ticket amount and had to book another flight for an exorbitant rate. while...

Myself booked 2 tckt from patna to delhi from yatra .com in same pnr, unfortuntely i had cancelled one tckt, after processing cancellation yatra had processed the issue and it fianlly returning RS 41 only against Rs3290 .
my main concern is this after made booking from yatra, ihad purchadsed the seat for directly from go airlines, after cancellation no any authority of airlines processed my refund of my seat purchasing money that...

Dear sir,

I booked a round trip. I wanted a partial cancellation on the return but i couldn't understand the process (Go-air website) and got the full journey cancelled unfortunately.

Please help me get the journey restored, i cancelled it out of less transparent process on website. I tried help line numbers but didn't get any response. Please help asap.
Here is the journey details

Traveler...