GoAir Complaints & Reviews

We booked 6 tickets in reference to the PNR number WHTM6P. One persons name the las name is just a initial. After booking called the customer care and they are asking us to cancel the ticket and rebook the tickets which will be around 4000 loss. Just changing 2 letters. This is really horrible....

CheapTicket.in: Booking ID: 151099. PNR: T7X5GF. DEL 2016-Feb-07 07:40 - SXR 2016-Feb-07 09:05. Pax: JYOTI PRAKASH. Status: Confirmed.
The above mentoined ticket has been cancelled on 24 jan 2016 bt no refund has been credit to me.
Please convey to me on my email:[protected]@gmail.com...

My name is Mithileshwar Sahu, i had booked a flight from Delhi to Mumabi having PNR number #I85X8H.I called their call center to cancel my flight from Delhi to Mumbai, 7 days before but their call center didn't cancel the same and now they are saying i have not requested to cancel the flight....

I am a planned traveler so generally book quite in advance. This time on flight, i forgot that I had pre-paid for a meal on board. I was enroute BOM-DEL on flight 327/08th Jan 2016 vide PNR 27IRPD.

It was really surprising that the onboard staff too did not offer the meal though it was pre-paid. After my return back to Mumbai, I realised that I had not been given the meal and contacted them thro their website on 11th Jan 2016....

Dear Sir,

I have booked a ticket through online booking from Go Air website on 21st Nov 2015 for Bangalore to Delhi (Return Journey).

PNR NO: 8W164Y
Passenger Name: Pradeep Gupta
Total Ticket Fare : Rs 7195/-

Traveler(s) Information:
GUPTA, PRADEEP MR
Date Dep Time From To Flight No. Terminal Airline Status
05Feb2016 08:15 BENGALURU NEW DELHI G8 - 116 GOAIR Confirmedbr...

Dear sir i inform the airlines with utter humility that today on my flt g8 199 from delhi to jammu u r booking staff charged 1000 for my suitcase with wt 19 kgs with no hand baggage as i could not carry hand baggage due to some medical problems more so i was shocked by the response of manager whom i requested for my problem such treatment is unacceptable by any civil society nd that too with a senior citinez... Such acts by wretched staff...

I placed goair package from Mumbai to goa on 23 rd I started my trip at starting my flight was delayed by 2_3hours then the cab which was supposed to pickup from airport the cab driver asked us to bring luggage where the car was parked the we were booked at rahi the crossroad when we reached goa thy sent us to nitya resort which as slum view after calling more than 100 times thy said please adjust it was a vacation after paying 32000 we were...

My name is kenneth d souza phone no [protected] email :[protected]@rediffmail.Com i had made an online purchase of air flight tickets from bangalore to goa for 8th may 2016 for rs 5996 by using my syndicate bank credit card .The transaction was done on 12 th january 2016 and till date although both the parties involved ie. Go air and syndicate bank credit card cell both have a contradictory view on the same. Syndicate bank credit card...

I vaibhav chavan had booked the ticket on 11/12/2015 at 6pm from delhi to pune. I tried to book my ticket through atm but due to server down the transaction was not proceeding so i went to the goair counter and booked the ticket and paid cash but when i saw my bank statement they had deucted 9000 rs aswell so pleas do consider my complaint refund the excess amt deducted and please guide regarding further refund process...

Poor customer assistance with no clarity at all about the flight rescheduling and helping customers to have a smooth journey while making alternate arrangements in the flight timings and their convenience...

Srinagar to delhi 26 th nov 2015 reference status 8qe6sk flight has been cancelled due to circumisistance to weather report so far i didnt get any amount to my account no one is responsing my queries am requesting u that please issue my amount...

My wife Meera Menon has reserved a ticket for 22 oct.2015(Booking reference 9SLYFK) and subsequently cancelled it by directly contacting the airlines office.The amount after cancellation has not been received so far. Kindly send the amount at the earliest. Dr.K.C.Raghavan...

Hello ! This is regarding PNR - 7K7C3U for flight scheduled on 6th Dec 11.15 AM for Delhi to Pune. I am constantly trying to pre-book my luggage through the website but there is no link available for the same. I am constantly calling customer care and no one is answering the call even though my call is kept on hold for 15-20 minutes. I wanted GoAir to contact me immediately regarding this issue. I am very much dissatisfied with such poor...

This is a pethatic service I have had with goair.the flight from nagpur to bangalore via pune gas been delayed by two and a half hours.the co ordinator informed us @ tge airport that tge refreshments also might have been finished in d flight when asked for providing refreshnents in d flight which sounds absolutely false considering it is a flight.He also informed that nothing can be done to compensate.there was only tea/coffee provided for...

Sir I booked 3 tickets for New Delhi to Lucknow on 03/11/2015 for journey on 14/11/15 at 4.30 pm However for some personal reasons i had to cancelled the ticket on 08/11/2015 Total payment i made 7350/plus 600 ie 7950/ While cancellation they paid me only Rs 603/ and deducted aras 7200/ i wrote a amail to them immediately after but no reply came to me .Even reminder unattended too. I want to know the viability of charging such a huge...

First baggage when kept on Belt at Go-Air Check in counter at Delhi Airport, porter moved the baggage forward (without my Baggage tag as the check in was not done then, so may be without tag or with tag of passenger before me). Then the counter person fired the porter for his mistake and gave him one tag of serial no. 97 of 2250 pm Go-Air Flight from Delhi to Mumbai to fix it at collection point and assured us not to worry. But at Mumbai...

I spoke to a lady named Pallavi in the morning and she booked a PNR No NIQ096 for me on the phone. Since the IVR payment thing was not going through i choose to visit the GO AIR portal and make a payment of Rs. 12291 through the CITRUSPAY (Merchant Oder No - NIQ096:1) AND (Citrus Order No CTX[protected] at 12.35 PM. However the status of the PNR (NIQ096) is showing on the GO AIR portal as "CANCELLED". The CITRUSPAY call center...

I was travelling from Kolkata to Bhubaneswar on 27th Oct'15 at 06:30 AM. Flight no. G8/243. I did not have any registered luggage. I had two sets of precision
small (0.5 mm to 1.00 mm range) screw drivers. These items I packed in my hand luggage by mistake. I realized when the security staff hold my luggage due to small tini items lying inside. They objected & removed those. Then I went to the ground staff of GO Air company...

Sir, my flight was there in the morning of 5:50 a.m. (Mumbai to jaipur). I was there 45 minutes prior to da boarding counter but they didn't gave me boarding pass . I think it was just 5 minutes delay because of my baby is suffering from fever since last night and my mother is hospitalised in jaipur hospital and I came from vasai in da morning .So please sir do a justice according to you whatever is right with the passengers because sometimes...

This is regarding my broken stroller by GoAir on Sept 17, 2015, flight # G8-113 from DEL to BLR.

During the flight, my American Tourister stroller was damaged beyond repair. Such incidents occasionally happen with all airlines. My real problem is the way this incident has been handled.
A trainee asked me to wait for 30 minutes at GoAir counter outside Kempegowda International Airport, for the Duty Manager to come....