GoAir Complaints & Reviews

Dear Go Air, This is regarding my booking for my wife (Teena Rathee) traveling from Pune to Delhi on 18-Sepetember-2015, Flight No: G8-174, PNR No: HPKBF7. RATHEE, TEENA MS Date Dep Time From To Flight No. Terminal Airline Status 18Sep2015 11:35 PUNE NEW DELHI G8 - 174 GOAIR Confirmed While traveling she was 33-34 week pregnant. During checking in the baggage the go air ground staff (MS Mandeep Kaur) asked if she is pregnant,...

I had flown from Delhi to Lucknow via Go Air flight G8-191, PNR- 7TNX3A, on 14/08/2015. Upon arrival on the baggage claim section at the Lucknow airport, I noticed that my maroon Magnum stroller, baggage tag no[protected], purchased 6 months back worth Rs 3000, was heavily damaged, the front side completely turn and the chain was removed. I lodged a written complaint with the Go Air authorities, Seq no- 136, but have not yet received any response...

Team, Please refer to the booking #4S7Q78 booked through Expedia.com. I booked these tickets from Delhi to Bangalore- Return tickets on 22nd August 2015 morning.. Though due to some urgency in the family I had to cancel my plan and I called up go air directly in the afternoon around 13:00 hrs to cancel the same. The round fare tickets were cancelled from Go AIR directly and the cancellation price quoted to me by the customer care was Rs...

My name is Rohit Chaturvedi, I boarded a GO-AIR flight number G8-286 with PNR number 0MGEVG from New Delhi to Bengaluru on 5th of December 2014. I checked in my bag at New Delhi airport before boarding the plane in robust condition. Once i boarded the plane, i was asked to get to down to confirm if one let out baggage was mine, which i confirmed. But my bag was in terrible state, it was heavily damaged beyond repair. I was asked to...

Booked air ticket on 30/04/2015 through Easy go Air, from BANGLORE to Patna, journey date -26/05/2015, BOOKING REFERENCE-ET59998, AIRLINE PNR -YRQ03.The cost of booking was Rs.13288/-. Requested for cancellation on 18/05/2015.Deducted Rs.4800/- and balance Rs.8488/- was not refunded to me but kept in my name with their cancellation Reference No.-C:678, and the same was kept valid for one year to use. Again requested for booking on 04/08/2015...

It was a serious disappointment to me and after going through such a psychological and physical depression, I would near use the go air services nor would recommend to be used by anyone travelling to or from Cochin. The 999 offer for new booking made me loss my 8000 rs just because all the customer care executive where more keen in generating more money for the airline but they forgot to understand that there is something called as after...

Flight detail- sxr-del flight no. G8/184 dt -23/8/15 time-15:45 pnr no-ejjkvz wallet containing 4000 rs, cards & imp bills was found missing from the check in luggage. later was harassed by customer care executives who kept giving me different numbers to call for 2 hours & nobody was ready to file my complaint& the problem is still unresolved...

I had a confirmed ticket from jammu to srinagar with PNR: G8 - CL9CAM Issued Date: Mon 03 Aug 2015 on 22nd August 2015 and the scheduled timing of the flight was 3:00 pm. I had my boarding pass with me but the attendants / ground staff of your company namely Rupali Gupta and Diwakar Sharma didn't allow us to board the flight. Not only this they even snatched away the boarding passes issued to us and didn't allow us to board the plane. It...

Dear team, My round trip flight with PNR no.AYGGPX from srinagar to delhi scheduled on 17th September has been cancelled by air lines itself and have incurred cancellation charges on it. Due to this i was forced to change the programme.Now i request you to kindly intervene n get my full refund back along with the compensation. Thanks...

I have booked a flight on 15 Jun 15 from Jammu to Srinagar.But flight was cancelled.I have given my account details same day.But till now I could not get my payment. PNR NO. UMU RZX Name- AP TIWARI...

I was traveling from Mumbai- Goa on 13th July 2015 from Flight no- G8 371. On receiving my bag at the Goa Airport i found that it was damaged as my bag lock and Zip were broken and the bag wheels were also damaged because of that i had no option but to purchase a new bag while returning back to Mumbai. The Go Air authorities at Goa Airport couldn't helped me much and assured me that we will register your complain and you will receive a call...

Dear Sir/Madam,
This is to draw your attention that I booked a Go air ticket from Kolkata to Nagpur bearing booking no. QQ3VV1. I booked ticket for three candidates. I got an SMS from [protected] on 18th July that the flight G8 543/15th August, 2015 is being cancelled.
I therefore request you to please arrange for the refund of the amount....

Sir My Son had booked two tickets from Chennai To Mumbai on 10th, July, 2015.Ticket Ref no ZWXL5T.There was no message/communication from yr side for cancellation of flight from Chennai to Mumbai. After watching TV, I contacted yr Chennai office, then only they informed the flight is cancelled. Again I had to contact Madras office & Mumbai customer care. There was no responsible person to answer my call at customer care.Madras office resehduled...

I was booked tickets for Mumbai. To Delhi flight for 15 July worth 8550 ₹. . When I have cancelled That tickets on 14 July. Then I was informed. About only 20% of a original amount I.e. 2550₹ . please Consider this case as a prime important because this my 1st journey and from now I will never try for it....

Dear sir, Need to understand why your team is refraining from answering my specific concerns :- * I have booked ticket for travel of My wife from Bhuvaneshwar to Mumbai for 12th April 2015. The booking was well planned in Jan'15 to take price advantage. * Due to change in flight timings from 11am to 7.25am it was very difficult for my wife to reach Airport at desired time from the place where she was suppose to stay (approx.. 3.5 hours...

I booked my ticket one month back for Pune-Delhi-Leh on 14th July. Initially it was scheduled from delhi at 5:15 am to Leh in the morning.But I got a call from customer care guy at afternoon 13th before my departure from pune and was told that I have been rescheduled to 8:40 am morning due to operational hazards. Anyway I had to make this trip and was waiting at delhi airport for additional three hours with red eye and then noticed...

Dear Sir, I had a flight today afternoon at 12:45 from Chennai to Mumbai for which I received a message from GO Air about the cancellation today morning. On calling the customer care I was given the option of full refund or reallocating it to another date. I had asked if I could get a via flight or a flight nearest to my destination (Pune), but the customer care executive politely refused that it would mean sector change and it cannot be...

I was traveling from mumbai to goa on go air flight no g8 / 371 on 29th jun 2015. I checked my baggage on arriving at goa airport my baggage was open and inside stolen my rs 20000 / - (100* 2 bundle) and lock also broken and zip side pocket also open. Then i was complain goa go air office executive. She say your complain lodge in [protected]@goair. In. And my return flight from goa to mumbai on go air on 3rd july 2015 flight no g8 / 372 at 4...

Dear authority We have booked your flight g8-397 for lucknow we have with us cancer patient when asked by yoyour ground manager neeraj to assist us to provide space to make the patient sit/ sleep comfortably he ignored us and told us there is no such arragment available we cant do anything . please ask him to be patient dealing customers and please provide assistance to aquite patients. Thanking you Amit mendevell...

I cancelled the tickets days before the flight it was from ranchi to Mumbai n back to ranchi, but never got the refund amount, it's already 6months, earlier they use to say that it'll b refunded in few days now they say it has already been refunded however they refuse to give any transaction details, even worse now whenever I call from my no. Nobody takes the call however when I call from another no. They take the call n say the same thing,...