GoAir Complaints & Reviews

WE BOOK OUR TKT THROUGH MAKE MY TRIP TO GO TO JAIPUR VIDE AIRLINE PNR. NO. SKAX7R, Make My Trip Booking ID NF[protected].TO PAY OUR LAST RESPECTS TO OUR NEAR RELATIVE DEATH, BUT WE CAME TO KNOW THAT THE FLIGHT IS RESCHEDULED BY MORE THEN TWO HOURS. AS WE HAVE TO GO 200 KMS. FAR FROM JAIPUR & FOR THIS WE ALREADY BOOK THE CAB AT JAIPUR AIRPORT BUT FLIGHT WAS DELAY & DUE TO DELAY WE CAN NOT REACH ON TIME AS WE HAVE TO REACH...

My name is Rohit Chaturvedi, I boarded GO-AIR flight number G8-286 with PNR number 0MGEVG from New Delhi to Bengaluru on 5th of December 2014. I checked in my bag at New Delhi airport before boarding the plane in robust condition. Once i boarded the plane, i was asked to get to down to confirm if one let out baggage was mine, which i confirmed. But my bag was in terrible state, it was heavily damaged beyond repair. I was asked to...

Hi, I was a international traveller and when I booked ticked in Go air thru online it said only 15 kgs is free, so I purchased 15 kg of excess baggage. When I went to airport I got to know their policy for international travellers is 46Kg free. I need my refund. [protected]@gmail.com Regards, Sudhansu Nayak...

Hello, My name is Karan Bhatia.ON 16TH JAN 2015 evening I booked a flight for 20th jan, 2015.I had a plan to visit on 18th Jan 2015 and by mistake I booked it for 20th jan.so I had given a call on 16th to make the changes.i was not confirmed that the changes has been done by any sms or email that the changes are done for 18th.The PNR number was GX4QXI. Its a purely an agent mistake who did the changes without my consent and no communication...

Hi, I had booked one ticket on 25th Jan 2015 from Mumbai to Bangalore for 29th Jan 2015. I have cancelled the same on 10th Jan due to some personal reason. I didn't get any confirmation of refund till date but on the goair.in portal it shows cancelled for the PNR #W6UZKY which was given after booking. I have called on the customer care number and even wrote on [protected]@goair.in and their nodal and appalling authority but didn't get...

Dear Concern, I would like to give feedback at domestic airport Mumbai with Go air, Yesterday I have to travel from Mumbai to Delhi in flight no G8 339 timing was 6:15, I reached at boarding pass customer service counter at 5:40 PM, which was not as per norms of go airways, as per Go air I have to reach before 45 min before timings of my flight. I am accepting that I have done big crime that I have not reached at time, but the way...

Booked a return ticket for Luknow from Delhi for 13th jan and return on 15th jan.. on Wed Dec3 2014. totally disappointed as i have never faced such a situation being a frequent traveller from 1962 till date and also with international carriers. When we cancel your charges are ruthless but when yu cancel yu too have moral duty to look into the passenager inconvience. Its just like on the road. You are commited to us as a customer relation...

Hi, My booking from Mumbai to Chandigarh cancelled on 27dec2014 BY AIRLINES. My PNR no. Is 48 MTUP. I do lots of try to contact your customer care but i did not get any response.still my money transfer transaction is pending at your end after 27dec2014. I am really not happy with your services and in future i will think about your mode of travelling. Thanks and regards Neeraj Kumar [protected] [protected]@gmail.com...

My Flight had been canceled but I had not known before. It's not fair for customer that I was booked for 4 months before departure date and I must buy a very expensive flight on departure date before 2 hours of departure time. Why the airline can not contact me before? I can rebook with the other flight at the same route and same time....

Dear Sir, I wish to know the reason for Price hikes of Air ticket during this month. The Fuel ATF price has down by 12.5% from 1st January. For example The average price of ticket from New Delhi to Bhubaneswar was Rs3200/- for March & April 2015 while checking on 28/12/2014. Now it cost Rs3950/- We request you to maintain a fair price always. Regards A.C.BISWAL [protected]@yahoo.co.in...

Air line PNR: 1OCAWS Onward journey completed on Dec 30 from Mumbai to Patna by G8-385 Return journey need to be cancelled scheduled for Jan 1, 2015 from Patna to Mumbai by G8-385 I have been speaking to your executive Mr. Logon Rego and Mr. Suhail Shaikh, Floor Supervisor, GoAir Call Center, Pune. My request for cancellation of the return flight is been declined for some arbit reason that round trip tickets cannot be cancelled. This...

I had booked a ticket with Go Air On 29august 2014.on 9Nov 2014 my flight was cancelled by go Air due to bad weather.Since that day i have been calling, emailing everyday but no one seems to be concerned about the plight of the customers.i have had to wait for at least 20mins everyday before someone answers.They absolutely do not transfer calls to there supervisors and if luckily someone does agree to transfer after 5mins the same person...

Dear sir/ madam This is to inform you that one of your air hostess whose name was Karishma has ignored me four times while asking her a glass of water although she had listened me all the time but didn't offered me water. She was more interested in selling the food rather than listening the passengers. Passenger name: Hemlata Gupta Details of my flight no: G8/537 Date: 23 Dec 2014 From : Kolkata to Ahmedabad Sequence no: 158 Hope...

I was a passenger in Flight no. G8 242 from Pune to Bangalore on 22nd Dec. 2014. My seat no, was 19E. The hand rest between seat no. 19D and 19E was bare without the cushion strip on the top missing. I could not rest my hand on the hand rest throughout my flight. Nobody seems to have noticed the same....

As the journey was early morning at 7:45 from BBI-DEL and I was so hungry and was waiting for fooding available at the flight. I was sitting at 10B and when crew member come to me I ask 1. Veg Combo 2. Non veg Combo 3. Non veg sandwich 4. Coffee Non of the above was available during the journey and I found a reply that all got finished. I have submitted a separate feedback form also and also taken a snap of that as to submit to...

I took a mum-bang Go Air flight and unwittingly put 2 expensive watches (emporio armani and casio) worth atleast 18000 in the check-in baggage. When I reached bangalore, I had to straightaway go to office and therefore didnt un-pack immediately. But, later when I examined my baggage, the watches were missing and the only time I was away from the bag was during the duration of the flight, i.e., when after I booked the baggage for checck in....

Hi I had booked my family flight tickets 3 months ago on Patna-kolkatta sector where the onward journey from kolkatta to blore was on indigo.. Go air initially changed the timing of flight making it impossible to catch connecting flight when contacted them on their customer support they said they had cancelled flight for operational reasons in detail they never shared anything but while talking to one of the customer support staff at the...

Hi, this is regarding the PNR number B2QL1F for the travel from Ahmedabad to Kolkata. The name of the passenger is Sarita Shah (age 60) and date of travel is Dec 5, 2014. I had booked a wheel chair for her as she just got treated for her legs and other medical issues. She was very badly treated and refused wheel chair for half of the way on Ahmedabad airport. On Kolkata airport, she didnt get the wheel chair at all. The Go Air staff at...

Hi, I booked Go Air flight G8 ­-175 for my wife and 15 months old daughter Booking Reference: EK7327 Delhi to Pune ( travel date 05th DEC 2014 at 20:05 PM ). I called go air customer care number two times ( One call from [protected] at 5:51 PM 05th DEC 2014 to +91-[protected] received by Mr. Sukanta Sinha and it went for 12 minutes). Every time customer care confirmed that Ghee is allowed as part of check in baggage. But at Delhi...

GO AIR SUCKS BIGTIME!!! MY FRAGILE BAGAGE WAS BROKEN INTO AND TAMPERED WITH AND DESPITE WRITING A COMPLAINT NOBODY BOTHERED TO GIVE A LISTEN. WAY TO GO GOAIR.. YOU HAVE JUST DRAGGED YOURSELF TO THE LOWEST OF THE LOW WITH YOUR CRAPPY SERVICE. I HOPE YOU GUYS LOSE OUT TO BUSINESS AND BURN IN AVIATION HELL. BRACE YOURSELF FOR A BAD REVIEW BOMBARDMENT. BAGGAGE NUMBER 0284G8837976 FLIGHT NUMBERG8/158 ON 29 NOVEMBER 2014...