GoAir Complaints & Reviews

I booked a air ticket on[protected].46 o clock for mumbai to bhubaneswar at the rate of Rs 2499/- on the date of travel[protected]. for some reason i cancled it on the same day evening 9:00 o clock. today i called to the customer care asking that when should i get the amount back. they said the deduction amount will me Rs. 1772/- and for the refund amount you have to call to irctc after seven warking days of the transaction from go...

To begin with details of my complaint, I intend to place background of my story. Me and my wife planned a trip from Chandigarh via Delhi to Kolkatta and vice versa on 14th -16th June 2015 to join our son who got admission in IIM Calcutta. On 14th June our spicejet flight was fine. The return flight was GO AIR Airlines No.G8102 PNR No 7VEHDQ at 2.30 P.M. We proceeded at IIMC campus at 11.30 a.m. and there was sufficient time to reach at Kolkatta...

Dear Sir, The flight from Goa to Mumbai on June 11, 2015 was rescheduled (anticipated by 6 hours) and I was not informed about the change of time (not even a text message), so I missed the flight (PNR No is - A5PCS) and my connection from Mumbai to Nagpur. Your airlines gave me a ticket the next day but I had to purchase a fresh ticket from Mumbai to Nagpur (thru Indigo - PNR: E51K5C). This error and negligence from your part has caused...

I am a 65 year old retired government employee. Me and wife had booked a ticket (flight no G8 - 385/542) from Mumbai in Goa Air on 22 March 2015, for our travel on 28th October, 2015 for a total ticket price of Rs. 8868 as part of their promotional offer. The booking was made through their website. However, earlier today, I received an email from the them stating the following: "Your flight G8-385/542 from Mumbai to Kolkata on 28th Oct'15...

To who so ever it may concern My flight was scheduled at 07;35 am today, 15th June, 2015; Details: Go Air 283 Pune to Nagpur PNR- HEBJOW(G8) Vijay Pardeshi, Contact no. +[protected] I reached airport at 7.00 am, to my surprise i found 'NO STAFF' at the Check in counter. Even after multiple requests there was no support from the staff, also the call centre executive did not seem willing to help when i called at 7.14...

I had a flight scheduled for Nagpur (G8 283) at 5.50 am on 11th june 2015. I checked in with my luggage at 4.45 am and was standing in the queue for security check. It was a long queue and I was standing there for almost 45 mins. All other airlines made a final call for the passengers (till 10 mins before the plane timing) but go air did not. Long queue took time for the check and I missed my flight. NOT A SINGLE FINAL CALL. And they knew...

I traveled in flight G8 144 from Patna to New Delhi on 06/06/15. None of your crew members were standing to welcome the passengers at the time of boarding and also none was present at the time of diboarding at New Delhi. While in way to Delhi, the behavior of your air hostaces was comparatively ignorant and quit formal. This was my first and the last experience in "GO" AIR FLIGHT. Better i suggest my friends and my company, not to...

I HAVE BOOKED FLIGHT FROM BOM 18:45 TO 20:10 NAG FLIGHT NO. G8142 AIRLINE PNR 3GL7CD AND TICKET NO. 3GL7CD DATED 20TH MAY2015 PASSENGER NAME Mr. AJIT TAGGER IN THIS TICKET WHICH IS BOOKED THROUGH CLEARTRIP I HAD PRE ORDER ONE VEG COMBO BOX MEAL WHICH IS THERE MENTIONED ON MY TICKET, BUT THE MEAL HAD NOT BEEN SERVED. WHEN THE FLIGHT WAS ALMOST LANDING AT NAGPUR I ASKED THE CABIN CREW Ms KARMA BHUTIA ID 3021 AND SHE SAID IT WAS NOT IN PSM.AND...

Dear Sir/Madam This is in reference to my travel with family (wife and daughter) from Delhi to Portblair via Kolkalta and back from same route. We travelled from Delhi to Portblair on 14th may and returned on 19th May. While I travelled from Portblair on 19th May from Spice Jet to Kolkata, my flight got rescheduled and started at 11. 45 am instead 9 am which reached koltata at 1.50 pm and by the time I collected my luggage and reached...

Hi, I was travelling from GOA to Mumbai through flight # G8/376 Class : Z, PNR NO. : 611487F Dated : 26/05/15 has given the bag while check-in 05:30 at Goa airport and camera was inside the 2nd pocket of the sack. But when I received the bag at Mumbai airport I could not find the camera and also check the bag completely at the residence but could not find the camera. Make : Sony Model # DSC -W570 cyber shot Color : pink rose Please...

I had booked a ticket from Delhi to Guwahati on 26 th Jun 15 with following Details PNR: 1FB87B Name : Abhilash Actual Sir Name : Sharma Mobile: [protected] email: abhilash.[protected]@live.com Sir Name Mistyped as : shmaar During the process of booking i mistyped the sir name as shmaar. I made calls on the same date to customer care for correcting this mistake, which can be easily done at the company"s office. But they answered that...

Dear Sir, My name is Motihar Pramod Kumar and yesterday me and my wife Anita Motihar and our 2 kids we travel jaipur to Mumbai 5.20 Pm time, and reached in mumbai by 7.20 pm sir by mistake I took other bag and travel with that to Africa, when we open that bag, I surprised that bag was are same Johnie. Walker brand bag, that was by mistake I took that, sir pls fine my bag if possible, I will also arrange to return that bag with some body travel...

Our family of 6 people had planned a trip to Kashmir from Mumbai - travelling from Mumbai to Delhi on May 24th by G8319 GO Air flight starting at 9:55am from Mumbai. We had a connecting flight from Delhi to Srinagar at 2:30pm from Delhi to Srinagar and a subsequent trip booked at Srinagar. I had booked the flights several days in advance. On 23rd May - at 10:00pm I received an SMS from GoAir stating that due to operational reasons, they...

DEAR SIR, I JAYESH C RUPAREL REGULAR PASSANGER OF YOUR FLIGHT OF G8-367 & G8-370. I TRAVEL ON ABOVE GIVEN FLIGHTS ON EVERY 9TH DAY OF THE MONTH. FROM 09/11/14 TILL 09/08/15, IN TOTAL 10 TICKETS I HAVE BOOKED OF DATE 9 OF EVERY MONTH. I BOOKED FOR BOM - AHD 7.40 GO AIR G8 -367 & AHD - BOM 20.45 G8- 370. I FACED LOTS OF ISSUES FROM YOUR SIDE DUE TO FLIGHTS TIMING CHANGED. I ALWAYS BOOK RETURN TICKET OF YOUR AIRLINE OF SAME...

We flew from Port Blair to Delhi via Kolkata on G8 102 on 30th April. The original scheduled flight should have left Port Blair at 11.40am and arrive in Delhi at 4.30pm however we were severely delayed. The original aircraft should have landed in Kolkata briefly before taking us onwards to Delhi however when we arrived we were advised we had to change planes. Then when we left the aircraft we were advised the next flight would be at 4.30pm,...

PNR no. RT3PXU name of traveller ROJIT MUTUM During boooking of this ticket through sbi net banking 2673 of money deducted from my account but ticket was not booked, Again I tried and Rs 2673deducted from my acccount. Regarding this I complian to customer care of SBI as well as GOAIR but no any solution found. So I submit deduction statement of my bank account.And request you to please take necessary action regarding the issue. ...

Dated; 29th April 2015 To, Go Airlines (India) Ltd. 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025. Nearest Landmark : Deepak Talkies Board Line: 6741 0000, Fax: +[protected] Email: [protected]@goair.in; [protected]@goair.in AND MakeMyTrip India Pvt. Ltd., Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016, India [protected]@makemytrip.com To Whomsover...

I have Booked flight from Delhi to lucknow G8 187, on 2nd may 2015, (my PNR is -6F4A5Z) for my Family . But yesterday i got a massage of cancellation .Just a massage, not any call. I spoke with their customer care team 4 times( Many other times they were busy), Bhawana, Swapnil ( Floor Supervisor ), Radhika ( Supervisor). for other alternate, But no reply they all three people cut my phone line in middle of communication. I have a request...

Hi I had booked couple of ticket from kochi to mumbai on 16th December 2014 from your counter on Kochi airport. I had travelled on that ticket. The transaction amount was around INR 16000. The transaction was reflected in the credit card statement of December month. After that I received a credit of INR 13000 (approx) in month of January 2015 from you and in April 2015 there was a debit of INR 13000 (approx) on my credit card from...

I had booked a flight in January 2015 for travel in April in Go Air (G8283) from Pune to Kolkatta. Around mid March, I received a message that the flight has been cancelled due to operational reasons. When I requested for alternatives, the options given weren't lucrative considering that I was travelling alone with 2 kids. I was given to fly via Nagpur with 8-9 hours wait at Nagpur and total travel time of 12 hours from Pune to...