GoAir Complaints & Reviews

Dear Team Goair, My family and me was very excited because I have taken a reservation for 21st June from Delhi to Srinagar and return ticket for 25 June Srinagar to Delhi but now today I was trying to do some modification in my tickets on the website but suddenly it got cancelled it might be a technical error at the same time immediately I called up to goair customer care and ask to retrieve my booking because I dont want to cancel it...

Dear, I Vijaykumar Patale from Pune. Money has been deducted from my IDBI account. I have traveled by Go air on 25th Mar 2015 PNR No: 3RPARV (G8452) from Pune to Chennai by paying. But on 15 th of APR 2015 money RS. 2881 has been deducted from account without any booking or reservation (Conformed from Bank). I did send mail to customer care but not getting response & called to customer care no 3 times on [protected] but during speaking...

Well here I am again writing to you guys regarding the status of my issue G[protected]. Though one good thing on your part was one of your executive Donna called me to hear my issue. But Alas! That too didn't work... Seriously guys this is pathetic!! I mean your executive gave me her number so as to contact her as your customer care is already disgusting.. But that number too whenever I try, no one seems to address.. Guys with...

Dear All, I Mursaleen Qadir today was tavelling from Mumbai to Srinagar the ticket was booked by my company in which my seat was already booked as 10A but when I go to checkin counter they give me different seat and when I told them that my seat is already prebooked then they give me the same seat . Secondly my meal was already booked through corporate meal the boarding pass which the person sitting in checkin counter gave me the same was...

I was travelling from srinagar to mumbai on flight num G8 387 on 31 march 2015.i asked for food which was in the menu was not there only one item they were serving so i ordered that.but tat was also of poor quality and when i complain to cabin crew they dint respond properly..i really had a bad experienced i was travelling with my wife and my 3 yr old son he was so hungry but in such a long flight frm srinagar to mumbai u dint have ny thing...

My dear sir, my name is smitaranjan pattnaik, my booking reference ID is - NRNQ7I. DOJ is 25/03/2015( this is a preponed ticket date). Flight number is G8-330.My flight sheldule was at 7:05am. I reached the airport at 5:45am. But I couldn't able to get boading pass till 6:30am, because of the go air authorities didnot have my payment details. I called customer care and they informed the airport authorities about my payment details. During...

I alongwith my wife & two children travelled from Ranchi to Delhi on 11 march 2015 by GOAIR flight no G8/148. among other i put my suit case in chech in baggage vide tag nos 0284G8263465/E3Z4P; 0284G8263464/E03Z4P:0284G8263463/E03Z4P. on reaching Delhi at around 11.pm i found that the lock on oneside of thr suitcase was broken. it appeared to be a case of delibrate brokenness. this made the whole suitcase unusable as it can not be closed/locked...

I cancelled my flight ticket Reference no. ICAR8Y for a journey that was scheduled from Port Blair to Kolkata on 14 of Jan 15 in GoAir airlines.. I was told that the due money would be credited into my account in 21 working days from the date (13 jan 15) of cancellation... However, it is highly displeasing to say that Go Air airlines bears least responsibility towards its customers as after the 21 days past I still have to keep asking/reminding...

Hello, I have book my return flight ticket with you on 19 feb, from jammu to delhi around 4 o'clock. This flight is cancelled by you, becuase of bad weather. But we haven't recived any refund of this from you. As it is cancelled by you so we surely required refund of this as it is not a tall our mistake. I was calling in your customer care and not getting any response. Kindly reply on [protected]@gmail.com. Flight details given...

If not replied will lead to consumer complaint in court. I had a flight booked from Mumbai to Goa on 26th Feb 2015 at 05:25 AM, PNR No. POGF6F, Go Air Flight G8-375. I had done a web check in a day prior to the departure, seat No. 20A & 20B. I was at the air port by 04:45 and due to heavy rush with almost all airlines flying during that time i completed my security check at 05:10 AM and reached Gate A16 at 05:15 AM and to my surprise...

Dear Sir, My name is Kshitij Chittar. I booked a flight for Delhi to Bagdogra on 25 Feb 2015. Flight Booking Reference: 6KS7PU date of journey 28 Feb 2015. I cacelled my ticket next day viz 26 Feb 2015. Please send me the cancellation confirmation and when I will be ggetting refund for a ticket. Thank you...

I Flora fernandes along with my friend Vera Fernandes being senior citizens were not allowed to board the flight after getting the boarding pass. Also we were insulted at the Go air counter. I need action on the same on priority. I still hold the boarding passes and necessary action is required by your end with a written apology from your Goa Office. Date of travel- 24/jan/15 Flight No- G8/142 Gate - A 9 Seat - 11 A & B...

Dear Sir, I Monali P Sanghvi, had booked ticket for your airlines details of which are mentioned below. I reached at the airport at 5:00 am in the morning, but it was my first time so I didnt knew we need to take boarding pass. Everyone were standing in the luggage que, So I ask security whether for go-air we need to stand here and he told me yes. But that que was long and after security checked me they told I need to first get the boarding...

My self champak hari booked go air flight tickets on 9th february 2015 from kolkata to guwahati. Pnr no i3vyhg. On 10 th february i cancelled my tickets from go air customer care and they said money will be refund within 7 days. But its now 15 days over they are not refunding my money. I spoked with them and also mailed their refund section and nodal officer but they are not respondindg. I send bank statement copy 2 times but resualt is same....

To whom so ever it may concern I had a flight today (17 feb'15) at 16:00 from Jammu (IXJ) to New Delhi (DEL) and when i reached the airport at 14:45, ground staff Rupali Gupta attended me and to my dismay she misbehaved with me when i asked her to check what all vacant seats she has. She rudely replied "I am giving you a last seat". I again asked to check if there is any vacant seat, she said " your luggage is 3kg excess, first give me...

Respected/Madam/Sir I tried several time from your customer care number regarding changing of surname but still negative response from your officials hence again i want to state that in the given below ticket i want to change the Surname of the 2nd Passenger as a Jyoti Parasd instead of Jyoti Singh because by mistake i entered wrong Surname and i tried several times to your Go Air customer care executive but they casually reply you cancel...

I booked 2 tickets from Kolkata to Nagpur and made the payment through my credit card, the details of which are given below. I have not received any acknowledgement from Go air. i have also not received any reply to 2 emails that I have sent to the nodal officer. I have been calling customer care many times but I have been kept waiting sometimes for more than 5 minutes Merchant Order number: BAOKF4 Citrus Reference Number: CTX[protected] Order...

Regarding Refund of my money from Go Air This is Dharmendra Singh from Mumbai.I had booked ticket from Lucknow to Mumbai on 07.01.2015 and booking date was on 03.01.2015.at Lucknow Airport Counter Booking Reference is BSMXX0.Due to some reason I had cancellation this booking on 07.01.2015. as per the rule and regulations of Go Air. As per the follow up with Go Air Customer Care Center regarding this matter as per their brief they told...

Hi, My name is Abhishek Aman and cell number is [protected]. I was travelling to Patna, dated 4th February 2015 from flight number G8 385, PNR No was FK30OP. At the time of booking, I have booked meals too and cabin crew served the same but the drink which she has offered to me was expired. I was unaware of expiry drink, so, I drink-ed and after drinking, I was feeling sick with vomiting tendency, then i checked and found, the drink, which...

Hi, My name is Abhishek Aman and cell number is [protected]. I was travelling to Patna, dated 4th February 2015 from flight number G8 385, PNR No was FK30OP. At the time of booking, I have booked meals too and cabin crew served the same but the drink which she has offered to me was expired. I was unaware of expiry drink, so, I drink-ed and after drinking, I was feeling sick with vomiting tendency, then i checked and found, the drink, which...