GoAir Complaints & Reviews

I cancelled my ticket booked thru go air website. But even after 20 days, they are not crediting the amount back into my account. GOAIR is a total fraud airlines. Worst ever customer service I have encountered from any company. Never ever book your tickets thru GO AIR airlines....

Last two days, I am trying to contact Go air contact no.[protected] and [protected],[protected]. One lady has picked up and taken down all details and asked me that their representative will contact me within 24 hrs to book the ticket. bit nobody had made the contact. even on given no. nobody attend the call. Phone is ringing continously....

Sir i have done booking on 21 jul for srinagar pune down for 28oct . pnr no 962SM4 . in the name of sachin divase and dhanuja divase, loukik divase want full refund not voucher . voucher are useful to your airline only .If don't possible to travel then we lost all money. best you give us full amount. but all airlines give full refund .kindly give us full refund amount . we make tickets from the travel agent website goibibo.com . ......

Sir i have done booking on 8aug for dehi srinagar up down for 12oct-19oct . pnr no G8- BTOSMN . in the name of sourabh mehndiratta and sakshi dua . two days before we are done cancellation and get 2100 rupees refund but all airlines give full refund .kindly give us our balance amount . we make tickets from the travel agent his name PAWANSUT TOUR AND TRAVELS TEL NO. [protected] . email [protected]@pawansut.co.in another email [protected]@yahoo.com...

On the 10 of September 2014, we arrived at the Chatrapatti Shiva international airport Mumbai at 6-00 am-we were travelling to Guwahati on route home to Shillong. On checking in at the GoAir counter we were informed that our two pieces of luggage was booked through to Guwahati and we were handed two boarding passes. The first one was for the Mumbai New Delhi leg of the journey bearing flight Number G8-327 and seat number 16 A and 16...

Dear Sir/Madam, It was very unfortunate that I had booked my family trip (6 Adults & 4 Kids) (PNR No. 91HT0J and FN2CIX)through your airlines for Srinagar/Kashmir. Though all the airlines are refunding the complete money for the booking made for this particular sector, your staff talks rudely and ask for a deduction of Rs. 1500/- per passenger. Not only this he asks me to change the date which no one know that how much time Srinagar,...

Please find my mail to Go air. This is my comlpaint also . Nodal officer at GoAir It's highly unfortunate that I need to escalate a grievance to you. I would like to bring chain of incidents happened when I was traveling with my family, i.e. my wife and 5 years old daughter, on 20th June 2014 with GoAir with below flight details: GO AIR PNR UTUC8G IXC -BOM FLIGHT 382 20JUN 11:30 HRS. Passengers: 1. Jaiprakash...

Proper customer service is a necessity when it comes to airlines. When boarding the flight from Ranchi airport to Mumbai, Shilpa Banerjee at the check in counter was downright rude and to the point that she came down to arguing and quarrelling with me like some local uneducated person. This really diminishes the standards of an airline. They should maintain a level of courtesy and sophistication be it any location. I expect that the concerned...

I came in for check in of baggage at Mumbai airport terminal IA today at 1800hrs to board flight G8 341 for Delhi leaving at 1920hrs. My PNR No was BNJ8FB. There was a huge rush at the boarding counters that time and a long serpentine queue of passengers as a no. of Go Air flights were departing almost at the same time. At 1830h an official of Go Air Mr. Sushant Pawar asked the standing passengers in the queue if there were any passengers...

My booking reference number is -gmih6z I did a cancellation of my ticket on 25th Jul and even after a month the money is not credited to my credit card. The promised money credit was within 15 days. Also I have send several emails to [protected]@goair.in, for the same but all in vain. No reply received....

On 15th August 2014 I travelled by G8-117 from Delhi to Bangalore and my check in baggage came damaged. I have lodged a complain to Mr Kundan at the Delhi Go air customer window completing all formalities for the same.Ever since I have not received any call from them. It is even more exasperating that i have made dozens of calls but of no help.Mr Kundan has not even lodged an official complain so to say. Go air I am ashamed at your casual...

I booked a flight from Lucknow to Pune under independence day offer. I booked the flight for 4770rs, GO Air cancelled the whole flight and told me that they are cancelling the whole flight. When I asked for alternatives they told that they can only give me flight from Delhi to Pune or Lucknow to Mumbai, when I asked I have paid uptill Pune why shall I get down at Mumbai they told me to take the refund that is what they can do. I faced...

Respected sir/madam, I mr mahendra verma passenger on your flight G8-383 PNR - 9LPCOG to Jaipur had checked-in at the counter on time.i had received my boarding pass which was not having gate no as I was told it will be displayed on the monitor.after some time I went on the gate no. mentioned and asked one of your go-air ground hostess that I'm waiting to board Jaipur flight, she directed me to the seat and said the gate has not been announced...

MakeMyTrip Booking ID - NF[protected] with reference to above booking ID I booked a flight from Bengaluru-Delhi on 8th august via Mumbai.Departure was at 7:20 and I reached there at 6:38.They denied me checkin saying I did not report 45 minutes prior to departure.That rascal, I pleaded him. I had an Eye surgery the before day.So I was 5 minutes late.The are looting money...never will I use this service again....

I booked a ticket from Chennai to Mumbai 4 months prior to travel. On the day of travel when I reached the airport I was told that the flight had been preponed and I had missed it as it was a no show. They had tried to contact me on the international mobile no but said it was not contactable as of course they didn't dial international code despite the no being longer. No email was sent to me. I had to then purchase another ticket worth...

I was travelling from Srinagar (J&K) to bangalore(BLR) on 27th. i checked in my baggage at Srinagar airtport at around 12 'o' clock for my flight at 2pm in the afternoon. I had asked ppl there in check in table to lock the Bag zip, as i had some valuable materials inside. They did it so, but for only one compartment. and rest was kept open. I had my mobile in one of the compartment which was not locked. Only after receiving...

I have cancelled my ticket on line but found live when checked, also tried to connect with customer care before before flight for the cancellation but couldnt get through. However, on next morning i managed to get hold on customer care and got cancelled return flight . I need my refund for both ways, which has not been bredited to my account yet. (ticket attached) Dharmender Singh [protected]...

BOOKING ID NF[protected] via make my trip FLIGHT NO. G8 391/397 date 8 july 2014 occasion : emergency due to Demise of my father from Bangalore to Lucknow Via Mumbai tickets cost : 25K approx for 2 tickets we bought urgent two tickets of go air flight ON 8JULY beacuse of our fathers demise on the same day. boarding time was 45 min before scheduled time, but we reached 30mins before. Ravi Repswal was at go air counter and that...

Respected Assigned authority, This is to put to your notice that i had a Go airways flight from jaipur to goa on 2nd of july for some wedding of my relative. But due to some problem in GO AIRWAYS flight it got extremely delayed. As i was supposed to reach goa on time. I asked them at the airport itself to manage and send me by any other flight. On this they suggested me to take the full refund and book an early flight by myself as those...

My Trip ID Trip ID : [protected]. Traveller DetailsPune → Chennai NameSectorPNRTicket No.Seat No.StatusMr. Narasimhan SundararajanPNQ → MAASPFZ4PSPFZ4P—Refunded Payment DetailsBase fareRs. 11, 720Taxes & feesRs. 3, 301 InsuranceRs. 149TotalRs. 15, 170 Through Debit Card# xxxx xxxx xxxx 0641RefundRs. 0.0 (–)on Jun 30 2014, 09:33am GoAirG8 452PNR: SPFZ4P PNQ 23:10Fri, 27 Jun, 2014 Pune - Lohegaon (PNQ) 1h 40m 00:50...