GoAir Complaints & Reviews

Hi, This regards to PNR no 8P68KQ, Go Air. On 11th July, I have booked ticket for my relative Vaibhav in Go Airline though your call centre. Travel date was 12th June, from New Delhi to Patna for 5.10 pm flight. While making payment, on your IVR, after completing all proceeds, suddenly get the message that there is technical error. But amount was debited from my SBI Credit Card. Same I have informed to call centre guy. First...

Dear Sir / Madam I have been chasing with GOAir for over a month to get my refund on cancellation of tickets. The refund amounts that I have to receive are Rs.9, 474/- (PNR: XOD234) and Rs.4, 480/- (PNR: J7H1DX) respectively. I had called the GOAIR customer care yesterday and was surprised to hear that only an amount of Rs.2, 294/- (this is yet to be credited to my bank account) has been processed with respect to PNR: XOD234 instead of Rs.9,...

This is with reference to the booking ref no. QEKHWW. My Complaint: "At Kochi Airport around 5.10pm my kids were denied boarding pass and were asked to pay RS1500/- as handling charges for the minor passenger. Please note as my younger daughter sreelekha aged 11 was accompanied by my elder daughter sreelakshmi aged 16, there was no need for any assistance and also they were a regular traveller without parents to Kerala and back. Ultimately...

Hi, I had booked ticket from Delhi to Patna for 12th June 2014 and cancelled the ticket on 10th June. I was informed that refunded amount will be creditted to my card in 15 days but till now 18 days have passed and the customer care executive does not seem to having any clue whatsoever. Can you take immediate action and refund the amount so I am not harrassed by calling you again and again for my refund amount. Thanks Kanak...

Myself, my spouse and my son travelled on 21 june 2014 from leh to delhi by go air flight g8-194, booking reference 7pos8j. This flight was delayed by 45 minutes, with the result, we missed our air india flight from delhi to mumbai ai-863. We therefore had to buyu new tickets for rs.30864.00. Our air india missed flight tickect cost was rs.12585.00. We had to pay rs. 18279.00 extra. I wrote several e-mails to go air but no response. Please...

I bought a ticket from Go Air air port window on May 22/52014, in the name of T J Munia & R T Munia for the two way journey from Delhi to Srinagar and Back. I cancelled the ticket on window on 22/5/2014 on unavoidable circumstances I have contacted Go air authorities many times, for refund but they have not refunded the amount. I have given six time the mail and call costume care but not given proper reply. They are not given any massage...

I bought a ticket from Go Air air port window on May 22/52014, in the name of T J Munia & R T Munia for the two way journey from Delhi to Srinagar and Back. I cancelled the ticket on window on 22/5/2014 on unavoidable circumstances I have contacted Go air authorities many times, for refund but they have not refunded the amount. I have given six time the mail and call costume care but not given proper reply. They are not given any massage...

Hi, I booked 3 tickets from Pune to Bangalore and return from makemytrip.com. For one of the passenger's name there was error from their side while booking ticket. The correct name is Gauravi Navle and has got booked as Gauravi Kulkarni. Kindly do the changes. Attached is the ticket. PNR 275ZJD Prajakta Kulkarni...

we arrived mumbai frm Leh boarded flight no G8/194 on 18/06/2014 via Delhi G8/336 PNR No. B6F17J. However we have not received 5 baggage out of 9 checked in. The concerned Duty Officer at mumbai Airport filled PIR form and assured us to deliver next day i.e. on 19/06/2014 at our residences. the contact no. given by him was[protected], which has turned out to be a wrong no. Since morning we are contacting on contact numbers given on your...

I had travelled from Leh to Mumbai via Delhi on 17th June, 2014 through Go Air flight. I could not find one bag of mine which I had put for check in at Leh, when I reached Mumbai. There are valuables and certain important books in the baggage. Besides the strain involved in getting the baggage in place, as there are important belongings, the loss of these belongings is creating mental trauma and other allied problems. I urge upon the...

TO WHOM I MAY CONCERN I was supposed to fly for the first time with GO AIR. I booked my ticket online via GOAIR web site on 13 June 2014 Booking Reference no. is 00TMR8 at 6.47 AM . I Checked in at the Airport 45 Minutes Before the Scheduled Departure. As Required I had My Luggage Screened and Proceeded towards the Boarding Pass Desk. Till this time no announcements were made for My Flight and When I Approached the Boarding Pass Desk...

I made booking for 10 th May flight from Pune to Nagpur.While booking the flight first time the amount was debited from my netbanking account but the ticket was not booked successfully.The transaction number was : B2EK1A:19376301 which was unsuccessful.

I called up the Go Air customer care and they informed me that the payment was not successful and I have to make payment again for the same PNR number by retrieving the reserved...

I was flying from srinagar to guwahati via delhi, flight no : G8/192 ( Srinagar to Delhi ) and G8/151 (new delhi to guwahati ) on 1st june 2014 . I have checked in 3 luggages at Srinagar airpot till guwahati . My PNR no. is W91Z5L but when i reached guwahati airport i didnt get my luggage and when i contected the GoAir staff they said they will be tracking the luggage and informing me withing half n hour, but now it has been more than 7 hours...

HI I am Mukesh L Purohit I have tried to book flight from mumbai to goa on 24/05/2014, paid money from internet banking Ref.No. IGU5767672, but ticket was not booked, it said transition was not successful, but money was deducted from my account, I want to know wether my tickets are booked or not booked ? Mukesh L Purohit [protected]...

Sir/Madam I booked ticket through IRCTC site from Lucknow to Mumbai for journey date 11.05.2014 My ticket details were as under: Lucknow to Delhi G 8 188, departure 17.55 PNR 4HGA8A Connecting flight From delhi to Mumbai G8 342 departure 20.50 PNR 4HGA8A Against above booking my connecting flight was changed without any intimation and informing any reason i was issued boarding pass for connecting flight from delhi to mumbai...

dearsir, i was travelling from srinagar to delhi, on the 16th of may by the flight number G8/182 TIME; 13.30 PNR no. PLE1KT, We were nine passengers and had 15 pieces of luggage. we also had my mother aged 82 years and were given a wheel chair by the GOAIR. All our luggage was screened through the first tunnel, the wheel chair helper kept confusing us about our luggage and made us use only two trolleys for the entire luggage. n...

Dear Sir,
My PNR no is 4F2BBF and Booking Ref ID : 2014/DIN/0303797

I had booked a flight from Goa to Nagpur scheduled to depart on 13th May, 2014.
This flight was cancelled abruptly and I was notified about the same very late (5th May, 2014). As you are aware, Flight ticket's prices go up exorbitantly in the last few days. I had booked this ticket for INR 3171. Although this amount has been promised to...

I booked my Wife return journey from nagpur to delhi PNR-KGOW7M. my wife is pregnant and was advise not to travel on long flights therefore i booked direct flight without any transit. Your team members have called twice to amend the flight as it was cancelled. i had no option left but to take immediate decision and change the date however now the doctor has asked my wife to not to travel for long hours and because of this reason i had no...

Dear Sir/Madam, It is a very sorry state of affairs that, I got my tickets booked and intending to travel through Go Air flight No G8-385 on 28-April - 2014 from Mumbai To Ranchi, but was not allowed to board into the flight and was given the reason that I have reported late for boarding. My flight was scheduled @ 11:15 A.M and I along with my wife, mother (Senior Citizen) and child (infant), reached there by 10:45 A.M. I strongly...

I BOOKED AN AIRLINE TICKET WITH GO-AIR ON 7TH April 2014 FROM PUNE TO NEW-DELHI . I BOOKED THE TICKETS from pune airport AND MADE THE PAYMENT THROUGH SBI DEBIT CARD BUT THERE WAS SOME PROBLEM WITH delay in flight so i cancel it at same couter with full refund as i got receipt of it ! its 1month now no refund still now in my account ! this is my first aur worst expirience wid it ! give me ani contact number n all which i can get my money directly...