GoAir — flight cancelled customer care is not responding

Address:Plot No. 31, Manav Mandir society, Manav seva Nagar, seminary hills, Nagpur, Maharashtra, 440006

I booked a ticket with the pnr no. Xf8rwh, from nagpur to delhi at 9:05 am on 25.02.2020. I got the information about the cancellation of the flight g8-2516 day before yesterday, and i tried to contact them many time by call and by emails as well but neither they are replying nor they are picking up my call. Kindly logged a complaint against the company for careless behaviour against the customer. Please ask them to reschedule my flight on the same day as i already have a connecting flight from delhi to lucknow at 13:30 on 25.02.2020
+1 photos
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Comments

Randomly received a message from GoAir to call a number for refund or reschedule and nobody is receiving the call! What kind of fraud is this? Taking money for a flight and cancelling it?
I have been trying to reach their customer care number for 2 days but nobody is responding to my call, above all it’s a chargeable number. I have tried mailing but haven’t gotten any response on the same
I have booked a tickets from ahmedabad to patna for 6th jan flight. I got a message that flight has been cancelled and to contact customer care for alternate flight . But, no one is responding. This is pathetic from goair. I need an alternate flight as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information