Godrej Appliances Complaints & Reviews

I, Rupesh Kumar Singh, resident of Type_III/33/324, Ekta Vihar, sector-25, Belapur CBD, Navi Mumbai have been using Godrej double Door, refreezator, since 8 years. It is noticed that this product was faulty at manufactured stage. There are regular breakdown found and regular requirement of service from authorized godrej appliance service centre. The details of repair provided through service center and payments of service on replacement items...

Hello,

I am Swati Chauhan, I had purchased a Godrej Split Airconditioner 1 year back. Within my authorized warranty my AC unit was replaced due to some faulty. I have taken AMC as I thought Godrej service would be good and better however I would rate your company and service 0/5. It's been 1 month now, since my AMC. My AC was not giving cooling so I complained on 6th Oct. First, the technician told me there is a problem with...

Washing machine is not at all working. After giving so many complaints still no one turned up. Customer service is pathetic. The name Godrej has been on the toss. Shameful customer service who doesn’t care about their customers. Feels disgusted for buying Godrej Product ....

I bought this machine via Amazon on 2nd November 15 was last date to return
But after return period machine is not working now and now I cannot even exchange it.

I want the replacement of my product....

I am writing today to complain of the poor service I received from your company on November 20 2021.I had purchased an semiautomatic Godrej Washing Machine Edge Ultima from Raj Electronics, Nayapalli Bhubaneswar on November 19, 2021.
Trusting it to be a good brand and for its service we didn't even had a second thought.
Upon delivery and installation it was found out that the system wash is not working.
The same day...

Need to service micro wave oven...

This is Shalini from Chetpet. This is regarding the escalation about the service person Vasanth kumar. He has claimed 3800 twice time in 3 month's for the same complaint, forged and charged the same amount. He said he will return the amount. But now for the past 4 days he is not answering the call. Don't know why this reputed company hiring these kind for forged people. Again today 13Nov someother person is calling me and asking for the same...

I had purchased a Godrej split AC in April'21.
But its having huge ptroblem... The outdoor unit stopped working and code EL 01 is showing in indoor screen.

In respective of complaining 2 times, the company engineers could not fix it.

Now I want a replacement.
please do the needful.

I am very much harrased....

Gas lekage...

I purchased a Godrej AC last month. On the day of installation itself the Godrej technician told that AC was not cooling because the gas was empty. He filled it bur 2 weeks later and gas was empty and I had to raise complaint. This has been repeating for last 6 weeks. After that I have been asking Godrej team to replace my defective AC but there has been no action. I have been talking to the local supervisor in Bangalore (his name is Prashant),...

Refrigerator is not in working conditions and product of this company is not okay and also complaint about after sales service...

Water stuck inside the machine can't able to restart/out water, keep on getting error massage...

I purchased a refrigerator on May 7 2021 RT EON 241 Litres and I saw that refrigerator was not cooling. I called the service center to check and 3 technicians visited and it's having the same issue till now. I have attached the invoice for further clarity...

Godrej Refrigerator Model No. RT EON ALPHA 270B 25 RI JD WN[protected]FR01207 supplied on 10.10.2021 against my order No. K[protected]/04115 dtd. 09.10.2021 with scratch on the upper door and with defect on right hand side of the lower door by Khosla Electronics Pvt. Ltd. Chinsurah, West Bengal. It looks like that the scratch was the result of a patch work to hide a crack. Immediately the supplier was contacted for this purpose who assured to...

I have bought the Godrej washing machine in Aug 2021 however within 2month I got a spin issue with it, I called the Customer Care Number & they raise a request on 5th Oct2021 on 8th technician came to my location & mentioned its an issue with suspension.

On the 8th lady who answers the service center call said she will share an update by end of the day but till the 11th she didn't call so when called she casually ignore that...

Cot was purchased from the Kasturabha road branch, Bangalore. A complaint was registered on 8/10/21 and CSN is 766. The technician Sri Padmanabhan visited on 15/10/21 and was informed he is sending a report for which I will get the quote by mail. I have paid the necessary inspection charges of Rs 400 also for which I am yet to get receipt. The upper layer of the cot is peeling off due to bad quality. I request you send some senior personnel...

Dear Godrej,

Very bad to say that your product not working fine.
Your customer care behaviour is very very poor. You have to improve how to talk with customers. Very rude behaviour. Not receiving the call. Not given the proper solution.
My name is Bhim Singh from Kolkata. I had 1 refrigerator model - RD EPRO 205 TDI.
From 1st month of purchase not cooling issue found. Service centre repair it problem...

Intelligent technology in regrigator is not working which is resulting in excess cooling resulting in foods products turning icy

The foods are getting spoiled due to excess cooling

several complaints have been done on toll free no but no resolution

need replacement or issue to be solved...

Sir
This is to inform you fridge was purchased from godrej comapny jabalpur on 8.8.2021 for the first EMI deduction intimation recd but for the seconf EMI deduction from my SBI bank on 4th of this month intimation has not been recd intimated earlier also but nothing has been made till now. Kindly look after on top priority and sent back intimation for EMI deduction of Rs 2578.00 which has already been deducted from my SBI bank account...

I had godrej air conditioner which is not working and I had registered a complaint for the same on 5/10/2021. 2 days later some guy without godrej company dress code /uniform came and he checked. He said remote was not working and no problem in ac. Than he checked outdoor component of ac and said compressor is also not working and hence cooling not happening. Than he left the home after saying will come back with remote and compressor. No...