Godrej Appliances Complaints & Reviews

I had an issue with my fridge cooling so I contacted you for the same. Your representative came the next day and informed that we need to replace the sensor ) fan for which he has charged 3450 + 350. but after this the frige has started making incredible noise as he has xhnged the fan to an older used one which he got it from some old frige also has taken the old parts and brought the same thing back stating its the new one.He said due to...

In July 2021 I had complained about touchpad not working and my appliance is under AMC the company sent the technician and he informed that the touch pad is not covered under AMC and I will have to pay 523 rs to replace it which I did, but after replacement also the issue is not resolved the technician informed that it should work after some time which it did not, I again lodged a complaint on 25th August 2021 this time àlso the technician...

M/s Godrej & Boyce Mfg .Co. Ltd
Pirojshanagar, Vikhroli
Mumbai- 400079.
Dear Sir/ Madam
We refer to above subject that we had purchase Godrej refrigerator Model number GFE 25SMT3N/2012 on 18th June 2012, Soon after completing 1year, I renewed the warranty so that if there is any problem, we can cover it under warranty, they assure me that they will visit once in a year for general checkup, As this would be taken...

Hello Team,

I was charged with Rs. 6750 on Monday (06/09/21) for which I didn't get any receipt and the problem is also partially solved and the serviceman is not picking my phone now.

Tried calling numerous times on [protected](Nitin Parmar) but no response from him.

Also for the servicing, he didn't provide any bill and said that the bill would be whatsapped but no bill has been received since...

This incident happened on[protected]. I want to complain about the refrigerator being burnt. It was purchased on 2017 January 19. It is from Godrej company. The reason behind the burning is unknown because it was burnt from inside. How come this happened. We have not heard this time of burning. It was in the early morning, we were going to start our daily routine jobs. But as soon as my sister opened the refrigerator. It was burning with...

My washing machine's washer is not working .....

Recently I have purchased 261 liter 2 door convertible refrigerator on 26.3.2021 from M/s.J.T.Karachiwala, Jalgaon (Maharashtra). While purchasing my object was to have maximum usable space with recent technology from a reputed manufacturer. Hence, I selected this but totally disappointed. The refrigerator has failed to keep vegetables fresh & liquids. but in turn it is reducing is shelf life which can be achieved even on room temp. All the...

I have two 1 ton split A.C.s in my residence.Both are under AMC valid till December 2025.
Few days back both were not giving cool air output and I lodged complaint in the specified toll free number of Godrej Appliances. Technician came from the Guwahati service centre and after checking told me that one needs refilling of refrigerant and the other needs repair of compressor for which 3-4 days will be required.
Suddenly, today...

Hi Team,

This franchise owner of RDV group Banashankari Banglore, Rajesh has taken 5000 rupees but has not fixed my fridge. I want my 5000 rupees back. Please take action against him. I have raised complaint to [protected]@godrej.com and received acknowledgement number 287167. But so far no one has contacted me. Please get me justice ASAP....

This is to inform you that I have bought refrigerator as mentioned in subject line.
Refrigerator is not getting cool within a month.
How does it happen?
We trusted Godrej and bought the product on the name of Godrej but within a month it is not working.
One technician visited the place and found PCB is not working.
It will take one week to bring PCB from Mumbai.
U please tell, is it possible...

The cupboard door makes noise, want to remove the below shelf...

Please change defeted new refrigerator .I had bought at 15 august 2021 from lotus sapna sangeeta road branch.i am last 7 days no result found till now....

Dear sir
हमने 15 अगस्त को लोटस सपना संगीता ब्रांच से गोदरेज eon 260 lt dubble डोर फ्रीज लिया जो सुरु से ही डिफेक्टिव पीस था हमने कस्टमर केअर में लगातार शिकायत की पर 7 दिनों में समस्या का...

My sister bought Godrej Chair from Sec-14 Gurgaon last year in November worth 10500 approximately. The quality was such bad that it cannot resist the weight of 60 Kg and the base plastic got broken and after logging the complaint, technician Mr. Sahil visited who confirmed this to be replaceable but later refused when his senior management asked attraction of commercials for the case. Not only the guy who claimed to be part of the service...

Automatically my Godrej 210Lt refrigerator ice chamber door broken, and it is in warranty period. I launch a complain at your Godrej costumer care centre with the complaint no W[protected], But when service engineer called he asked this is chargeable when ICE chamber door will exchange. This is for your information and necessary action my Refrigerator is in warranty period....

Dear Godrej Team,

Me name is Durga Prasad Bhanja, resident of D2 616 OCL COLONY DALMIA CEMENT BHARAT LTD, RAJGANGPUR ODISHA 770017 and my mob no is [protected].

It is shame for godrej team that that 1.5 ton godrej AC got blast while on running position this may cause a great life damage to family members.Today i lodged a complaint against my Split Godrej AC 1.5 ton but in return they told that i have to pay for...

AC was purchased in 2nd April 2021 from AEROVISION, code: 21, Baripada, ODISHA.INDIA Mail ID:[protected]@gmail.com. contact no.[protected], [protected]
Complain: if you set 18 in remote, it showing 78 in AC display
several complain given to the dealer, there is no action taken to resolve the issue, which leads to impact your company reputation in market.
If company is not providing service in less than one year, then...

I want to file a complaint regarding that my fridge had a problem and then I called in the toll free number of Godrej Appliances and they assigned someone from their authorised service center( A One Service Center)
. So the person came and resolved the matter but the thing didn't work out and the problem was there. He even gave his personal number to contact for further assistance . But when we called him he started to delay the thingbr...

Thermostat stops working, so in the freezer section a huge amount of ice gets develops and water droplets keeps on dropping inside the fridge...

Please note your technician has come on-site seen the faulty e-laptop safe which PCB board was not working and 2 of them keypad was not working ... its been more than 7 working days its not been fixed yet for complaint ID

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