Godrej Appliances Complaints & Reviews

I got this AC on May 2018 it worked good for a year and after that Ice started forming and falling from the inner vent.
Last year I called Godrej customer care for servicing and a 3rd party service centre people visited. They cleaned the mesh and the inner unit and suggested they would like to check the gas for cooling. Post checked they said need to refill gas, which we need post paying rs. 2, 500/-.
Within 2 week again ice...

Model No GF-21R is not running...

Worst customer care service. I have been calling the customer care and authorized service provider (in my case Alliance solutions, office in Nand Nagri ) after repeated calls, repair person showed up and diagnosed faulty compressor.
I have been told to wait for 3-4 days to get it changed, that too not sure (as we have AMC on the fridge).
I simply don't understand how can it takes 3-4 days to get that fixed???
I am absolutely...

Inadequate cooling since 05-Apr'2021. Requested Service. Tech came on 14-Apr'2021 and started cleaning with Toothbrush. Told them why it was not cleaned with High Pr Jet Kit. They requested another date for bringing the kit which was provided i.e. 17-Apr'2021. They came with incomplete Kit and technician was untrained. Started spraying water (low pressure) without cleaning agent again with toothbrush. Told/Showed them that AC was not getting...

My registered mob no [protected] .Earlier there was leakage of water problem of my godrej spilt ac.So many times i booked complaint.They came and replaced parts at high cost .But leakage continues .Recently i booked a complaint because there was no cooling effect .I asked the service man to check if there was any leakage in pipe system because i had changed gas thrice since june 2019 .They came and replaced gas at rs 2900/- but after 2 days...

Refrigerator not working, not cooling in both compartments.
Complaint was registered but response for last one week....

Our double door refrigerator's both freezer and regular compartment are not cooling, so we called up Godrej customer service and end up with a service provider from godrej and got done DEFROSTED and STARTER BUTTONS replaced and paid them 3, 700 rs including service charges in the montg of february. Now our fridge is causing us the same old issue which is melting up all the items kept in it and we tried calling the same franchisee, and in...

I have purchased Godrej double door refrigerator model RX EON 240B 25 WN HI on 4th April 2021 from Godrej company directly. Godrej company staff came for campaign in my locality.
Now after almost 48 hrs I have not received my invoice copy.
Customer Name: Tapan Kumar Puitandi
Address: Vill + P.O-Sarpi
Dist -West Barddhaman
Pin -713363
Payment Transaction Id: [protected]
I need my invoice copy,...

I purchased Godrej Eon refrigerator on September 2020. 2 weeks from purchased i noticed an over cooling problem. The fridge compartment along with the freezer compartment was overcooling along with frosting. On contacting Godrej service centre, we had temporary resolution of the frosting issue. But intermittently we had similar issues. From December 2020 the problem started to worsen and it's been 4 months, the service centre guys show up...

I have purchased a Godrej Eonvibe 306c double door refrigerator from Sales Emporium Barasat jessore road 700124, my invoice number- BRS/SA2021/00935 and order no- BRS/SO2021/00941 received a defective refrigerator today as the cooling for the below part is not working and the product is heating from the starting itself, please need help to file a complaint against the same and help me to resolve the case....

I purchase washing mashine from Poonam Shopping Center Ghumarwin Distt-Bilaspur(HP) VIDE BILL NO-PSC/711 DATED- 16/3/2021
PRODUCT NAME-GWS-G WS 820PD8.2KG RB SP
HSN CODE[protected]
PROVIDER SALE ME FAULTED WASHING MASHINE, I COMPLAINT TO PROVIDER, THAN HE REPARE THIS FAULTED MASHINE ON DATED18/3/2021. I PURCHASE NEW WASHING MASHINE.
PLEASE REPLASE THIS REPARE WASHING MASHINE, AND SUPPLY ME NEW WASHING MASHINE...

We bought a godrej 290liters fridge before 15 days and the freezer part is not cooling when we registered a complaint no workers and coming to our house and when we called to the supervisor rama krishna he spoken with us in a rude way with us and said "u can complaint everywhere u want our works will come after 2days that's it " . We can't tolarate this rude behaviour u want take action immediately on him...

Reference: 1. M/s.VASANTH & Co, Thiruvallur Branch Bill No.[protected] dated.04/03/2021 amounting Rs.37500/-.

2. Godrej refrigerator Sl.No.[protected]dR00081

3. Godrej Washing Product code:52141601SD00226 & Sl.No.[protected]FW01200.
____________

We have brought 2 units of refrigerator and washing machine in your shop VASANTH & co. Tiruvallur Branch dated 4/3/2021 by cash of RS.37500...

Dear team, I have purchased pridge February 2021, from hagaribommanahalli, bellari district, Karnataka.
After receiving delivery I have found issues with pridge.
Issues: base of pridge is no flat and has some other issues...I requested nearby Godrej service but they're are not sending anyone to fix issues.. they're simply closing complaint saying tha they visited and issues are closed.but nobody came to fix issues. I am not...

The incident happend on[protected].
Name of the Authorised Service centre- Smart Appliances (Kolkata)

The service center guys from Smart Appliances (Kolkata) came and charged humongously for a spare part which online price is very nominal and to top that my fridge still not repaired.Requesting them to arrange the excess money that they charged are not being looked into and our phone calls are getting ignored and unasnwered....

Bought a godrej deep freezer one month back over the blue star one.. few days back it stoped cooling. On complaining the technician visited and told me that the compressor is faulty. I was shocked to hear that on a month old deep freezer. I don’t want to get it repaired. I need a complete new replaced product. Please don’t make me regret my decision to go with godrej over bluestar...

Gaskit problem in the lower part of the Refrigerator door cannot be closed properly
Purchased from Great Easter Trading Co Uluberia on 17th Sept 2019
Vide Invoice No: W5024/1920/04540 & ORDER NO: W5022/1920/04562
Lodged Call from the Great Eastern Trading Co Uluberia on 22nd Feb 2021 for the aforesaid Problem vide GODREJ SMS CALL NO K[protected]
BUT UNFORTUNATELY NO TECHNICIAN HAS BEEN SENT TO ADDRESS THE PROBLEMbr...

It is now almost 1 year since the 1st advance payment was done for Modular Kitchen. The work stands incomplete even today. I summarize broadly the badly executed project work which is left half-done.

Due to the COVID-19 Pandemic for 6 months no work was done even after payment which is understandable and hence i did not bother the dealer Kitchen Innova (Anna Nagar, Chennai) keeping in view the trust in the Brand Name you represent....

Sir,

On 14th January 2021 were facing the problem of our fully automatic Godrej Washing machine (Model Description: WT EON 650 PFH ROYAL GREY) not properly discharging/ draining out the water from the drum and also unusually loud noise which it generated while it was functioning.

We booked a complaint on 19th January 2021 and your mechanic/technician reached our house on 20th January 2021. He took the analysis...

We bought a Double Door Fridge from Nandilath G-Mart Thrivalla Kerela. Fridge Door is not completely Closing. we have asked Godrej Technician to come and see. They came and they are not repairing the fridge. In the night the doors are opening automatically since it is not closing properly. Could you please ask Godrej people to resolve this? They are not responding to us....