Godrej Appliances Complaints & Reviews

Dear concern,
My name is arman osmani and i am from guwahati
Very unfortunate to inform you all that people are doing fraud with customers in guwahati for godrej company.
Two of godrej sales executive mr bonjit dutta ([protected]) & gopal ([protected]) had visited my place for exchange offer. There they have offered two product (Washing maching & refrigerator) and taken rs.2500 hundred as booking booking on the month of...

Sir,
I have booked a complain of my refrigerator on dtd.14.11.19 vide call no. W[protected] regarding over cooling and depositing of ice in the ice chamber. But it is very unfortunate to inform you that the person who have came have no idea how to open the digital panel of edge digi model, rather he put force to open it and cause damage to the front panel top, which is very odd in looking. My request and demand is to rectify the mistake...

I have purchase one microwave oven from your company and loged call for demo on 11th nov. 2019 than I have received message that technician will visit on 12th nov. 2019. But no one visit for demo and again I received message that visit will reschedule to 13th nov.19 and than I received message that technician will visit on 14th nov. 19, still no one visit for demo. When I contacted to technician on 13th nov 19 he told he will visit on 14th....

I have purchased godrej wt 650 cf fully automatic top load washing machine in the year 2015.in the year 2018 it started giving h9 error code and i have raised a complaint in the godrej customer care, their service engineer came and inspected and informed to put a stabiliser (The moment he saw h9 issue) and same have provided by the service engineer at a cost of 2300 (Godrej stabiliser) and it started working. Stabiliser was having 1 year...

The technician, named chajjan sonu saini (Mob.+[protected], you appointed to us is behaving rudely and his colleague too. They dont even have a any sense how to talk and behave to customer. They dont even know that they are not giving us free service, this is for what co. Has charged us initially. They think on their own, by sitting in the ac office and misleading their companies name and fame, that they are doing 'ehsaan' (What the word...

We bought a new godrej bero from godrej dealer (Magnoteck). We haven't received the locker key from them and the shop is closed permanently now and owner mobile number is also not reachable.

We tried reaching to rectify the issue but there were no proper response from the dealer.

Later, i raised complaint in godrej and they told they are not responsible for the issue has happened as the magnoteck owner is not...

I have purchased Godrej washing machine vide bill no. 960 dated 28/10/2019 from Godrej authorised dealer PARIDA BROTHERS, SUNDARGARH (ODISHA) on 28/10/2019 i.e during your festive sale.At the point of sale I was told that from 29th September to 31st October the appliances bears a valid comprehensive warranty for 5 years on body and all other parts and 10 years on motor of that appliances. There was hoardings also displaying during that sale...

This is to draw your kind attention that few days back 2 of your executives came to my home to sell godrej appliances. I have placed an order for purchasing wf eon 6010 paec washing machine by paying rs. 500/- to them in your prescribed application form on 27.10.2019. From that date no communication has been made by your executives and the product was supposed to be delivered on 30.10.2019. On that day when i contacted your sales executives...

Dear sir\mam
My name is rohit navlani, i was purchased a godrej semi-automatic washing machine (Model no.- gws7002 ppd & serial no.[protected]sw01435) on november 21, 2018.
We were complaining on[protected] from registered mobile no. [protected] you can also cross verify from this, for some defect related to water not came out after drain. Your employee came and checks but he said it's a rodents causing obstructions to the...

I had booked the above mentioned almirah from Delhi Preet Vihar show room on 2.10.2019 and made full payments. They told me that item will be delivered within 7 days.
But item was delivered on 11.10.2019.on 13.10.2019 technician visited to assemble the item but on checking he told me some wrong part is delivered and asked me to lodge complaint.
I lodged a complaint vide SCCM No 596360 and they told me that it will be resolved...

Sir,
We purchased a double door goderaj refrigerator in 2017 june. Within 2 year we changed its freezer fan 3 times. And now its complaint. We have to change it for the fourth time. This company providind cheap product. There is no quality and guarantee for the fan. Each time we have to pay1800 for the repairing without any guarantee for the huge amount....

Good Morning Sir,

Sir I have purchased AC Godrej from SOUTHERN AGENCIES on 11th January 2019, AC got well for 4 months. After 4 months I feel smelly getting from AC inside.

I called customer service and called technicians and he reported as this smell problem is encountered from many customers. He asked me recheck the same issue and verify Stabilizer and wiring smell was encountered or not.

But...

Good morning sir,

Sir i have purchased ac godrej from southern agencies on 11th january 2019, ac got well for 4 months. After 4 months i feel smelly getting from ac inside.

I called customer service and called technicians and he reported as this smell problem is encountered from many customers. He asked me recheck the same issue and verify stabilizer and wiring smell was encountered or not.

But...

Good morning sir,

Sir i have purchased ac godrej from southern agencies on 11th january 2019, ac got well for 4 months. After 4 months i feel smelly getting from ac inside.

I called customer service and called technicians and he reported as this smell problem is encountered from many customers. He asked me recheck the same issue and verify stabilizer and wiring smell was encountered or not.

But...

My AC is not working since last 17 days. Inspite of it being under warranty, the comapany has not resolved the issue by giving the reason that the concerned part is not available. Its been over 15 days since the issue, still they have not arranged the part and installed it. I have called the customer care umpteen times. They guided me to the concerned service manager who gives me non committal answers. How can a customer be expected to wait...

We brought the new fridge from godrej company on 8th september 2019 on installment basis. But that fridge having some faults like vegetable getting spoil, lassi bags bulges with air. We have already given three complaint. Technicians not giving satisfied answers. I recomend every one dont purchase godrej freeze. Very worst service and dont follow ur complaint our site. Every day i will give complaint but dont solve this. Very bad experience....

We bought new fridge from godrej companies on 8th september 2019 on emi basis but that fridge having some faults like vegetable getting spoil, lassi bags bulges with air we already given 3 complaints and technicians not giving satisfied answers. And i am not satisfied product thats why i want replace but they not replace. I am frustreted in purchase godrej product. I recommend dont purchase godrej home appliance products....

It's rgrds my ac.. After raising the complaint on oct 1 finally the godrej smart services guy came on oct 7.. Even before checking the problem he starts saying about the service charge. I bought the ac in feb 2018 and in just 1 1/2 yrs time problems start cropping up. I am wondering that does godrej made the acs only for 1 year and after that like the regular house hold income schemes, it is an income scheme for the company as these complaints...

I have booked refrigerator rd edge pro 225 coine 5.1 inverter wine blossom on 29.09.2019 with your executive mr. Aayan (Application no.2247245). I have requested delivery on desera. They had agreed & confirmed that the colour wine blossom is in stock. I have paid advance payment also. On the day dasera they never called me for delivery & when i called he told me that the delivery will happened in next 2 days ie. Today 10.10.19. When i called...

Iam having godrej edge digi 212 ltrs refrigerator.. It is having a problem like that ice freezing ice even "defrost control mode is on. Frost free mode effect not nil and we are facing since purchase of this items we have purchase this on trust of godrej,
So please suggest the solvable solution to the problem. We are continuing facing this problem.

Thx
Yogesh
[protected]...