Godrej Appliances Complaints & Reviews

The godrej refrigerator is not working when switched on. The voltage stabilizer that came along with the refrigerator as a package indicates 6v and stops instead of reaching to 220v. Also there is some "tik tak" sound from the stabilizer. The refrigerator is not getting the power supply from the stabilizer.
Few months before a godrej authorized service engineer has visted to rectify a complaint on the same product and cahnged a electronic chip in the product and said there will be no complaints for next 5 years.

Dear team,
We logged our compaint for the issue while spinning the top load washing machine.
The executive came for checking and found that button panel and outlet motor not working.
However, i informed them not to repair it as of now, and told them will inform when to change the parts, but now whole machine is not working.
This is really unexpectable, that the machine was partly running it's stopped. Now if we are calling the executive to make the machine how they found they are not answering our calls. This is how, goodrej company provides their services to their customer?

I have registered for service of my washing machine 2 months back and the service centre named rohon enterprise kolkata near dum dum air port. Isnstead of repairing my washing machine giving excuses that part is unavailable i have paid rs 350 as visiting. Now today he misbehaved with me when i told him to repaire thd same pleade look into it so that it can be repaired.

I bought a fully automatic washing machine on may 2018. Now its not working. But i have loss my bill for warranty claim. Pls give me duplicate bill. I bought the item from the exchange offer of godrej. Now for service purpose i need the bill to claim the warranty. So, pls mail me the duplicate bill for continue warranty process.
Aditya chaudhary
158, pocket-3
Sector-23
Rohini

Sir, my refrigerator is not working properly. It is cooling excessive and it's not looking good. Kindly look into the matter urgently. Other things like lighting and water leakage also occurs. Kindly appoint someone to look into the matter and complete it as soon as possible.
It will be very kind of you.

Thanks,
Deepak kanodia
Manik sarkar ghat road
Bhagalpur

We have brought 2 godrej split ac on 22 nov 2018.. And only used for 2 months.. Then we went aboard on jan 28 2019... And back on jan 2020.. Now both ac are not working. We checked out with local servicers.. They said the compressor gas has leaked out full.. We have only used the ac for months.. To fill the gas they r asking[protected] rupees again.. If only one ac complaints then we can understand tht the tube may be loose or something.. But both the ac got complainted.. So we think its company’s problem

Please reopen the ticket c[protected]!!! I was told that in my fridge, thermostat is not working and to replace it, i had to switch it off for half a day and to keep it open, which is not an easy thing as i used to store milk for kids and other perishable things!! So we both agreed upon a date to defrost everything completely and i have done but they dint come to replace as promised!! Now again it started over freezing in spite of defrosting manually three - four times everyday!! Again i cannot repeat d whole process of switching off!! I want you guys to act upon this at the earliest and get this sorted out for me in high priority

Single door new refrigerator bought just 2 weeks back,
It's second time to stop cooling system.

First time defrost button stuck and cooling system stopped for more than twenty hours.

Now it's again electricity is proper and light inside refrigerator is on, but cooling system is not working.
All groceries inside damaged.

Totally unsatisfactory...

Godrej salesman did not register my product and neither gave the bill. The installation was delayed and no services have been provided despite having called him several times he said when you have problem with your ac then contact me. He is a cheater has no manners, speaks rudely and he just took the money in his pocket and that's it. He has done nothing. Worst service. Not even a single service was provided. He should just be removed from his job. He openly says he has no responsibility.

I have godreg edgedigi 192 l silver model refrigerator. It stops cooling now and its front panel lights are blinking i. E. Frost free mode, defrost control and turbo chill.

I have the same problem as shown in below link.

https://www.consumercomplaints.in/godrej-appliances-refrigerator-mode-change-pro...⇄

What could be the issue?

How to reset this fridge?

Please...

On sunday 12th january 2020, washing machine after a period of more than 1 month was delivered to my house. But till dated i. E. Today 18th january 2020, your technician have not turn up to show the demo. Twice i'd phone your toll free number and no one is bother to receive the call.
This is my 2nd complaint and you are not bother to send your technician for the demo. Also there is no response from your toll free number.

The invoice no. 2275767

I request you kindly provide a technician to show the demo, as soon as possible.

A wardrobe purchased on 4/10/19 (Vide customer code wwc 000012) from godrej & boyce mfg.co. Ltd., 9 brabourne road, kolkata - 700 001.
The product installed on 21/10/2019 by a person named sanjit das, from authorized service provider of godrej interio having e-mail [protected]@gmail.com. An additional shelf was ordered to be procured and an amount of rs. 1400/- as demanded was provided to sri das on 21/10/2019.
After constant/regular persuasion nobody bother to give attention on this matter. Due to their attitude goodwill of a reputed company is being badly hampered.
Till date we remain waiting for installation of that additional shelf.
Kindly arrange to do the needful and an early date. Thanking you,

On sunday 12th january 2020, washing machine after a period of more than 1 month was delivered to my house. But till dated i. E. Today 16th january 2020, your technician have not turn up to show the demo. Twice i'd phone your toll free number and no one is bother to receive the call.
I request you kindly provide a technician to show the demo, as soon as possible.

Thanks.

I bought a godrej fridge 4 months ago from reliance. One month ago it stopped working. Service engineers replaced the compressor. Since then the fridge is making a loud whirring sound almost continuously. This noise is very disturbing and it is disturbing my sleep. I am a senior citizen who cannot afford any deprivation in my sleep pattern. Kindly have the fridge replaced.

Your sales person name mr. Nand lal, mobile no. [protected], had come to my house on 6th december 2019, for an exchange of washing machine of semi-auto to fully auto. & the application form no. (Invoice no.) 2275767.
I had even paid him rs. 1000.00 as a advance amount.
But till dated that is today been 11th january 2020, he has not brought the machine. Whenever if i call him, he promise that he will bring today from past 1 month.
Sir, what is this going on. Have recruited such a # type person in your sales department.
I request you to take necessary action on this person and try to dispatch my machine asap.

Thanking you.

Refrigerator complaint no. 116354 registered on 30th of december. Cooling system failure. Technician visited on 30th december evening and said it is a gas problem and problem will be corrected on 2nd january. Post no communication on 2nd january, we called technician provided mobile number and were informed that part needs to come from company. Today, it is 8th january and there is no communication from technician. We have an amc and still we are not provided with fast & reliable service as a fridge is a necessary appliance. Kindly expedite.

Had bought a fully automatic washing machine 2.5yrs old. From the beginning your delicate machine would show problem if we use powder detergent so your great educated technician suggested to use liquid detergent. Do you know my previous lg washing machine we used for 10 yrs in washing powder and it showed no problem. But godrej is godrej. Well that's an old issue. Right now my issue is for a complaint that we have given in your aluva (Cochin) customer care two months back and till now the status is not resolved. Your four technicians came and could not understand the problem so they took the washing machine in their service centre one week back and till now the there is no response from there and when i called them today they still have the same answer, they don't know what's wrong with ur product. What product you have made that your team is not able to understand the problem itself. I regret the day i took the decision of buying godrej product and i will try my level best to share my experience to as many people i can so that people will think twice before wasting their hard earned money on buying your products.

I am facing a issue with my double door refrigerator which was bought in 2016. For the past 10 days all the milk packets kept in refrigerator is getting broken and milk is spilling. I have tried with different packets/different brands of milk multiple times but this issue persists. Godrej technicians visited twice and unable to solve the issue. They didn't even investigated the problem and just complains the milk packets. I have tried multiple brands and packets of milk. I didn't expect such a worst customer service from a company like godrej. I very much regret for my purchase from godrej. I need help to take this issue strongly with godrej and sort out.

Sir, i like to inform that i have a stationary shop name variety & variety, 1/28a, nelinagar, ramlalbazar, post - haltu, kolkata-700078, local distributor? Company/salesman the cosmetics product not supply regularly, and they are not exchange the expired product at least last six month in this reason my capital blocked & i financially looser for this reason as un employed person it is very pain full for me, you are requested please arrange to supply the goods and replace the expired goods. Thanks, ishita sarkaar, propiter 0f variety & variety, 1/28a, nelinagar,, post - haltu. Kolkata-700078. Email. Id. Aks. [protected]@gmail.com

I purchased fridge on 16 april, 2018, after that issue came in fridge. Its not
Giving cooling, stuff kept got damaged. On, 13 sep, 2019, executive came
From your company and change the fan motor and given the bill of
1 year warranty on it. Again we are facing issue from last 4 days. So
Do me call or visit as soon as possible. I need urgent solution