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Godrej Appliances Complaints & Reviews

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Last updated Apr 17, 2024
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Godrej Appliances reviews & complaints page 31

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A
Abeeha
from Varanasi, Uttar Pradesh
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poor service from alambagh office godrej

Address:Krishnalok colony 148 daroga kheda kanpur road lucknow, Lucknow, Uttar Pradesh, 226401

Irrespective of complaint dated 3rd july 19 of nsj refrigerator

I have been continuously calling

A fellow came and took 1300 saying gas leakage is there and filled the gas

Even then my freezer not working

No representative of godrej office alambagh has bothered to attend and visit to find out fault in my nsj godrej refrigerator bought 4 yrs ago.

Everyday i am being...
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R
rajan126
from Noida, Uttar Pradesh
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customer support and paid warranty issue

Address:New Delhi, Delhi, 110034

Hi,

In april 2019 i have raised a case with godrej customer support regarding to my godrej eon ac which was not cooling and the issue found was with gas leakage and compressor. After doing many escalation the technician visit after 15 days and done the gas charging along with 2 meter pipe extend as the gesture of goodwill by godrej but when the work is completed i got a call from guy name hemant he was arguing for the additional...
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K
KANCHAN DAS BAIRAGYA
from Mumbai, Maharashtra
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defective godrej refrigerator delivered consecutive three times

Respected sir,
I have purchased a godrej refrigerator (241 pc 3.4 silky wine) on 22/06/19 from electronics centre, durgapur - 13 (W. B.). Due to compressor problem it is replaced by another new one on 23/06/19.
On 24/06/19 company's technician came to my home for demo and again it is found another defective piece.
On 06/07/19 the previous refrigerator is replaced by a new one. On the same day, the demonstrator came...
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Address:Sargam Electronics, Sector 18, Atta Market, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello,

Its just one year six months since we purchased a godrej refrigerator. And with a year of purchase there was uneven cooling and the dc fan was broke down. We spent almost rs 3, 500 on getting it changed and all other cost inclusive. Now its only one and a half years and the compressor has broken down.
I raised a complaint and the visiting person said that it will be repaired in a day.
Now it is 4 days...
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P
Portia Biswas
from Kolkata, West Bengal
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frost-free refrigerator (model-rt eon 343 sg 2.4 /2018)

Address:108K Netaji Subhash Road, Kolkata, West Bengal, 700034

I had purchased the refrigerator in the month of november, 2018. From the beginning there was the problem with the gasket. After registering several complaints, the service center has been sending technicians for changing the gaskets. Every time the technician comes, he has been glueing the gasket to my fridge door with fevi-quick. And this has happened thrice over the last 7 months.

Now for the last one month, the lower part...
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D
Dr-Subhadeep Das
from Varanasi, Uttar Pradesh
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ac servicing and gas recharging

Address:N12/340 SG1 BHARATPURAM COLONY, Bazardiha Road,lakhrav, Varanasi,, Varanasi, Uttar Pradesh, 221109

I booked online complaint for ac servicing and gas recharging. The engineer visit was done after 4 days, he did the gas recharging but he didnot check the ac after that to check if it is working or not and left after taking an amount of rs 3000 with a bill. When i checked the ac it was not working, i called the engineer but he is not attending my call. Fraudulant godrej service...
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E
Erika Nisha Fernandes
from Mumbai, Maharashtra
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single door refrigerator is defective and needs to be replaced

I have purchased a godrej refrigerator with 2 years warranty from croma on[protected] and here are the details:

Product: godrej ref dc 190l rde pro205tdf3.2 mgnt
Serial number:[protected]dr00326
Attached herewith is the invoice of the product.

I have been facing a lot of trouble with this refrigerator ever since i purchased it. Till date, we have made 3 complaints against this product and here are...
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K
KANCHAN DAS BAIRAGYA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective godrej refrigerator delivered

Respected sir,
I have purchased a godrej refrigerator (241 pc 3.4 silky wine) on 22/06/19 from electronics centre, durgapur - 13 (W. B.). Due to compressor problem it is replaced by another new one on 23/06/19.
On 24/06/19 company's technician came to my home for demo and again it is found another defective piece. It could not be installed yet. I think i have done a sin by buying a fridge from a country renowned company - "godrej"....
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M
Mohit kumar 123
from Gurgaon, Haryana
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my new freezer are not doing properly

Address:H. No 80 village jonapur New Delhi, 110047

My new freeze are not working properly and Godrej Company aren’t take action this freeze i am daily complaining in service centre but no one person respond what can i do i am going daily in shop where I purchased but he said i can not do any thing you should complain the godrej companie and I mailed godrej company but no one respond I purchased 20/5/2019 and this freeze failed 29/5/2019 and I complain 5/6/2019 but no one takes seriously...
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P
Prince@
from Dehra Dun, Uttarakhand
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reg. installation of ac

I purchased 1 ton AC on 16/06/19 but till date installation not done and a lady namely Sabnam from Agra service centre called me and intimate about extra installation charges from 700 to 1100. When I denied to extra charges she told me that ur product installation will not be done by our service engender and also told if you want return this product. I'm very disappointed by this behaviour and customer support team. I contact customer care...
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S
Sushanti Samal
from Mumbai, Maharashtra
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worst experience

Address:32-o, Pocket-2, mig complex, new kondli, New Delhi, Delhi, 110096

Worst and horrible service received from Godrej.
I am calling since last month but they are not listening at all.
I did complain to customer care but they are ending my call with some numbers of technician and when I am trying on that number then they always disconnected or behaving like I have done a crime to purchase the product with godrej.

such a worst customer service received from Godrej...
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S
sugunadumpala
from Mumbai, Maharashtra
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shoe rack

Address:Secunderabad, 500062

I have placed a purchased order of shoe back on 9th June 2019 at Godrej Interior, Secunderabad show room. As per orders, I should receive the product within 5 days but I received on 15th June 2019.
Then I requested the technician to come and fix. Till now no body came to fix it. Why there is such delay? The payment is collected in total but no body responds. It is a very bad situation.
Godrej company is branded. Please keep...
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M
Mayank Mani Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service complaint for air conditioner

Address:703,civil line jail road, 271001

Sir,
I took 1.5 tonne of air conditioner of your Godrej company 1 year ago, whose compressor was damaged, which was replaced by your company but the service of my ac by your service mechanic was done in a poor way since the day the compressor was installed.
There is a lot of noise coming from the air conditioner for which Complain has done several times on toll free number which I am being told that your home visit charge will...
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D
Debsankar RoyChowdhury
from Chilakalurupet, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replace the broken vegetable box

Address:11/6 K.C GHOSH ROAD,KOLKATA 700050, Kolkata, West Bengal, 700050

I purchased a Godrej Refrigerator model Godrej RT EON 350P 3.4 SILVER MEADOW REF GT[protected][protected]fr00060 on 14/5/2019 from Great Eastern Trading Co., sinthi more.after delivery your representative came to demo and found the vegetable box inside the fridge was broken and said intimate this to office for replace the item.but till date you do not replace this itam.Repeatedly told your customer care representatives but no result. Pl...
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N
nikhil bharti (mickky)
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

technician not visited

Address:350/399 mohalla bahal old post office street shahdara circula road delhi-110032, New Delhi, Delhi, 110032

On 7 June 2019 I complaint my air conditioner swing fan which is not work properly. I complaint it many times but still is unsolved. Customer care excutive said that technician had visited but it's wrong. I called many times in godrej customer care but it's useless.please solve my complaint. It's about 7 days allmost. My complaint number register which is said godrej customer care excutive is 292824.and I send a mail on [protected]@godrej.com...
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C
chandnisagir
from Mumbai, Maharashtra
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defective product

Address:GODREJ & BOYCE MFG CO.LTD MUMBAI BRANCH PLANT,4 PIROJSHANAGAR,VIKHROLI MUMBAI MH 400079 INDIA, Mumbai City, Maharashtra, HOP014982/10/0

I had purchased the RD EPRO 225 TDI 5.2 PRL WIN on[protected] but that is not working properly food items which we keep inside the fridge that gets spoiled because of cooling issue the same thing. I told to technicians but they did not give me the proper resolution I also called to supervisor for that but she was very rude and she dint reply properly her name is Pooja contact ( [protected]) she told me that i have to wait they will check in...
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A
ashubeast
from Agra, Uttar Pradesh
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worst response from customer care as well from service center

Address:Agra, Uttar Pradesh, 282010

Refer my repeated phone calls regarding my complaints about brand new air conditioner. nobody repeat nobody bothered about esteemed customer specially agra service center. now im calling personal technician n bill will be sent to godrej legally and i would like to emphasis that warranty to be retained as it is. as it is a pure negligence of godrej towards their customers I'll strongly raise voice to boycott godrej products.
i am being...
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A
Abhinav1981
from Allahabad, Uttar Pradesh
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godrej air conditioner

On 8 June 2019, I registered an online service request (Call No. L[protected]) on Godrej Smart Care regarding repair of my godrej air conditioner. While registering the request, I gave preferred appointment date as 9 June 2019. On submitting my request, I got SMS that my request would be attended on 11 June 2019. As it is very hot these days and living without air conditioner in Lucknow is utmost difficult, therefore I request the company...
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S
sataynder kumar
from New Delhi, Delhi
Dec 26, 2021
This thread was updated on Dec 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1.50 ton godrej ac

Address:house no. 83, gali no. 5, bihari colony ext. shahdara, delhi-11--032, New Delhi, Delhi, 110032

I had booked complaint on 31/5/19 but till date no solution inspite of giving 10 reminders a day and escalation the same to mgt.
The service team on daily basis showing visit and cancelling the same in their system at their own without visiting.
my complaints no. are D[protected] & D[protected]
Thanks & Regards
Sataynder Kumar
cell no. [protected]...
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R
Ruchika Rai
from Mumbai, Maharashtra
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refrigerator godrej eon

Address:House no.97, Sector 11, 134109

I bought godrej refrigerator just day before yesterday.Its cooling is that short that when I open my fridge it feels I have opened an almira.My fresh vegetables have rotten in that.I am trying to contact godrej customer care but they are that much busy not to attend the calls.Feels myself guilty to trust this company for the first time in my life.Bought LG always.First time and last time bought this and now regretting my decision....
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