Godrej Appliances Complaints & Reviews

This is imran Rupani I got Godrej Refrigerator on 21/09/2017.It's still covered under warranty but you guys are looting me by charging me 6, 500 I want my compressor replaced when it is covered free of cost for 10 years warranty.
Godrej is completely responsible for pathetic service. my compressor must be replaced by Godrej free.Godrej made me angry...

Hi team,
I need your urgent attention on this issue, because I don't know what to do further..
I bought Godrej RT eon 231ps refrigerator on 27th August 2015 from National radio electronics company payyanur, with huge expectations.
As this is a double door refrigerator we had enough expectations. Because one cabin seperately we can use for making ice in summer.. we haven't noticed any problems till second last year. br...

I used to recommend godrej products to many of my relatives and friends. I thought godrej was a trustworthy company. But thanks to your customer care and service center guys. They made me realize I was wrong in thinking godrej was a good brand. We had purchased godrej Air conditioner last month. I have never seen this terrific AC in my life time. Since installation we are facing lots of problems with the AC. When we complaint to the coustmor...

I had bought new split a. C. On 21st may fitting was not proper as water is not going through pipe it's coming out from back and front grill or vent. Just after purchasing a new split a. C. And water is dropping inside the room along the wall and damaging the room wall as well. On the same day problem started after half hour this is totally pathetic service. Will you call back on mobile no. [protected] as your customer care number is very...

I purchased a godrej single door refrigerator. The fridge model is of 2015 (Single door godrej edge). It was purchased from gwalior dd nagar dealer during october 2015. I'm facing a problem with compressor cooling. Due to the loss of my original bill, i requested the dealer to provide me with the duplicate bill, first, he agreed and later said that he doesn't keep the old bills.

Kindly help me to avail the warranty....

I bought godrej double door refrigerator and since feb19 i am facing same problem i. E. Ice formation not happening. Since then this is the fourth time i am complaining for same issue i. E. Ice formation not happening. Every time i have to pay rs.750 as visiting charges.
Please help with ice formation issue.
Regards,
Bhavesh rathod
Mobile : [protected]...

Yesterday at around 8 pm a fire broke out of my newly bought ac pipeline which was installed 6 months back. The fire erupted because of faulty ac line installed or the technicians installed it improperly as it erupted from the pipe while the ac was not in use. I want the godrej technicians to take the matter seriously. A small portion of the building was burnt because of the fire caused by it and the acp sheet of that portion got burnt. Thanks...

I have purchased Godrej A/c model : GSC 12 ATC 3 WSA on 22/05/19. The installation has not been completed so far and I'm unable to run the clinic. The installation person came and created a mess and left it incomplete. It's a closed sound Proof room and we cannot sit inside without the a/c. I have rescheduled my patients for the past two days. It's now the third day and so far it has not been sorted out. They have removed the tube light and...

I am a senior citizen (80 yrs.) retired govt. Employee. Two years before my son bought me an ac of 'godrej co'. It is truly very fine machine since bought. Recently due to the extension of my house my son contracted with the customer care for shifting the ac from one outside wall to other side of the same room. Customer care told my son that the shifting charge is around rs. 1900/- and also booked our request. The next day local service center...

I bought a mini fridge on 7 may from a dealer (Sri vajreshwari ventures karnataka), and i recvd the product on 15 may, as i chckd, the product is fully damaged, a big dent on the top rght corner of the fridge and lot of scratches in the front of the fridge, i told to the dealer on the same date of delvry… about this, but dealer refused to replace the product nt even awserble to my any questn...

I have raised for ac service via customer care on 9th may. They sent some local guys and they don't even know anyyhng about ac except cleaning the mesh in indoor unit. They just cleaned and left taking the service charge. Problem is cooling is not as expected. Again called customer care and raised complaint on 11 th may. Another tecnician came cleaned outdoor unit and left. Problem not resolved yet. Again raised complaint on 18th. Person...

I anuradha banerjee purchase a godrej split ac from great eastern on 09/05/19. Installation technitions come and take full paiment but inastallation incomplete and say disput machine, to check technition. Technition come and check then say refrigerent gas is empty. Gas technitioans visit and say improper installation. None of them does not take any step.ac does not run till now (25/05/2019). Please take some action as soon as possible....

Good afternoon,
I had bought a godrej Ac on 12/04/2016 whose warranty expired and then we renewed the warranty for 3 additional years from 25/05/2018 .
The service is not good nor is the AC in these 3 years I have experienced abundant of problems, from low cooling to not sufficient air flow to water leakage, I have regularly called your technicians for service which they do and the problem arises again in some days
Today...

I bought a mini fridge on 7 may from a dealer (Sri vajreshwari ventures karnataka), and i recvd the product on 15 may, as i chckd, the product is fully damaged, a big dent on the top rght corner of the fridge and lot of scratches in the front of the fridge, i told to the dealer on the same date of delvry… About this, but dealer refused to replace the product nt even awserble to my any questn…...

I had complained regarding cooling issue in my ac after which the technician visited after 7 days to solve the gas leakage issue. Just after 20 days the gas again leaked and i had to call the customer care again. The technician visited after 4 days and said a part has to be replaced which will come from mumbai. They took the part and said they will come back in 2-4 days. This time the complaint was raised on 7th may. Today is 17th may. 10...

I anish mandavathil, raised a complaint rs198900 for defective on/off button. First i was told it will cost 1850, later 1250 then part not available. I have been following up since last two weeks. If godrej as an organization finds it difficult to supply a on off button in 2 weeks what can we expect on their service. Last time when the same on off button was replaced they charged 350 and now they are asking for exorbitant money. Plus no part...

I complained about my godrej eon refrigerator not cooling properly on 4th may on the toll free no. [protected]. The service person who visited, changed the timer sensor. He charged rs 4250 for it. The rate in the market is around rs 400. I didn’t cross check at that time as i thought they r from the company and could not imagine to be cheated.
Fridge is still not working properly. They have already made two more visits and couldn’t...

Dear Sir/Madam !
I have purchased one refrigerator bearing Model No. 52141501SD01388, Bill No.311/12051368 on 22.08.2018. From the very first day it was not working properly but we have ignored. But from 10 April 2019 is not working as cooling, door closing and other problems was there. The Dealer also committed that the technician from company will come and show you a demo, how to use it. But nobody has came from August 2018 to April...

Lodged a service call today (11th may) with call no k[protected] as my ac was not working. The local service centre behala climate control technology assured the technical help (With technician name indrajit sardar) today. But nobody came. Such incident are being repeated every year, though i spent the money on maintenance contract regularly. I also mailed to their main office, but they just don't care to contact....

Details complaint

I had registered a complaint regarding lack of cooling refrigerator, pentacool. Through, godrej helpline on 23.03.2019 and in pursuance of my complaint a representative from your franchise, namely 24 x 7 resq home care visited my residence at ra – 53, inder puri, new delhi -110012 on 24.03.2019 & tried to rectify the defect by filling the gas, & was told that it would take about 10 to 12 hours, to resume...