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Godrej Appliances Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 1474
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Godrej Appliances reviews & complaints page 32

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M
mohan anand
from Mumbai, Maharashtra
Aug 17, 2019
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Address: Flat no.406 hope regency apartment munna chak rajendra nagar patna, Patna, Bihar, 800020

I have godrej slim line blend red freight
I have lodge a service complaint regarding it but the service center technician and the employees of the service center and also the head of service center talks to me in very abusivdmanner andi m completely unsatisfy with the servuce you are providing to the warranty period customers.
Thanking you
Regards
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    AC Ramachandran
    from Kayankulam, Kerala
    Aug 17, 2019
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    Address: AC Ramachandran, Anugraha, Eramallikkara., Alappuzha, Kerala, 689109

    I have made an urgent complaint on godrej ref rt eon 260p2.4 mbl bought on 23-3-19 by e-mail to [protected]@godrej.com on 15-8-19 at 8.00 am and got an autoreply with complaint no.197889. When there was no response even after 48 hours, i contacted your call center and they informed that the e-mail complaint is not registed. Look into this and give me an answer.
    Godrej Appliances customer support has been notified about the posted complaint.
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      M
      mrinhunk
      from Kolkata, West Bengal
      Aug 15, 2019
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      Address: 781006

      It’s been four months already we applied for replacement of broken dinning chair under warranty. Till date we have not received any intimation or support from mr. Anil baishya contact person (Contact no: [protected]) godrej appliances guwahati assam. (N. G. Mercantile pvt. Limited, gs road)

      We are feeling helpless. Now want to escalate this and would appreciate if you can take necessary action against this.
      Godrej Appliances customer support has been notified about the posted complaint.
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        D
        Dsamar
        from Mumbai, Maharashtra
        Aug 6, 2019
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        Address: Kolkata, West Bengal, 700015

        I am having edge digi 241 litres, but recently a problem arises, it's mode are changing frequently, i. E, from frost free to defrost mode then to turbo chill mode. And the refrigerator is not cooling also. Please suggest me how to resolve this problem. What to do??? Why is this happening? Is this the sensor problem or something else? Please help me out...
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          S
          Shuklaakash59
          from Mumbai, Maharashtra
          Aug 5, 2019
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          Address: Near by mahi diagnostics infront of piccadilly hotel kanpur lucknow road, alambagh,lucknow, Lucknow, Uttar Pradesh, 226005

          I have a single door refrigator of godrej and i have lodge a service complaint regarding it but the service center technician and the employees of the service center and also the head of service center talks to me in very abusivdmanner andi m completely unsatisfy with the servuce you are providing to the warranty period customers.
          Thanking you
          Regards
          Akash shukla
          Mobile no-[protected]
          Godrej Appliances customer support has been notified about the posted complaint.
          Gass leckege with in 45 days
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            T
            techgroup786
            Aug 5, 2019
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            Address: kamla sharma/ Vpo-Sahaspur,vikasnagar tehsil,dehradun,uttrakhand, 248197

            Godrej double door freeze got fired in the morning time 6 am on 25 july. I bought this freeze in the month of march 2019. A few days back as well the same incident happen in my neighbor godrej freeze.
            Due to fire lots, my dining room messed up. Led tv also got damaged. My mother and my daughter were there. Still we did not get any response from godrej official. One of the person from the service center visited but did not take any action to reimburse the damage.
            Godrej Appliances customer support has been notified about the posted complaint.
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              R
              Rekha Surendran
              from Idukki, Kerala
              Aug 3, 2019
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              Address: madhavi sadan mangad po kalliasseri, Kannur, Kerala, 670562

              I have purchased my 2 doir fride from national radio electronics kannur in 2016. From the first week onwards it started giving trouble. Either water leak, cooling issues, gasket coming out etc. We gave called godrej technician many times. I think the fridge was faulty from the beginning itself. We are tired of calling the technician. After repair one day later again issue starts. I want to take this complaint to the next authority who can solve my issue.

              Regards

              Rekha surendran
              [protected]
              Godrej Appliances customer support has been notified about the posted complaint.
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                P
                Poonam.1102
                from Mumbai, Maharashtra
                Aug 2, 2019
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                Address: House no :-123-124,pocket B-7,sector-5, rohini ,new delhi, New Delhi, Delhi, 110085

                Complaint no. 340065 done on 18/7/19
                Complaint closed without resolving status mention refused to pay even though the customer is ready to pay.
                While reminding again and again still my problem has not been resolved.
                Complaint done twice i. E 340933 on 20/7/19. There was message from your side that technician will be visiting soon, but still my problem has not been resolved.
                If panel in my godrej microwave needs to be changed then please change it soon.
                Try to solve my problem as soon as possible.
                Poonam singh
                [protected]
                [protected]
                Godrej Appliances customer support has been notified about the posted complaint.
                I have purchased a refrigerator made by Godrej which is 331 litres yesterday and I got it delivered by 6pm yesterday. I paid 28000 rupees for it.I switched it on as they advised and kept things inside it.But even after 24 hours also it isn’t getting cold.Even the water which I kept to make ice cube is still in liquid form and not even cold.
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                  D
                  desto1000
                  from Jhansi, Uttar Pradesh
                  Aug 2, 2019
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                  I purchased godrej split ac and luminous stabilizer from avinash electronics, hamirpur, uttar pradesh. Contact number - [protected], [protected]

                  At the time of purchase the shopkeeper said that the accountant is on a holiday and he will provide bill tomorrow. But even after 23 days he has not provided the bill. I go to his shop daily and he keeps making excuses.

                  I purchased the products on 10th july, 2019. Without the bill i am unable to avail the service and warranty of the products. I have even contacted customer care of the companies but they refused to help.

                  Please help me to get the bill.
                  Godrej Appliances customer support has been notified about the posted complaint.
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                    K
                    Kumar Manickam
                    from Coimbatore, Tamil Nadu
                    Jul 30, 2019
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                    Address: Coimbatore, Tamil Nadu, 641006

                    Refer to the service call no. E[protected], person from company attend in the same day. But we are not satisfied with the person and their service charge. We have complaint about main door was not opened properly.
                    Person attend and told that tray below freezer was not properly inserted. He adjusted and cleared the issue.
                    But the service charge he asked is too high. We are totally unsatisfied with the
                    Godrej team. Am also working as a service engineer. But we are not charging
                    As these much.
                    In future we are not go with godrej products and also support to this products.
                    Godrej Appliances customer support has been notified about the posted complaint.
                    With due respect i have purchased a godrej chair and now its not working properly
                    i.e there is a locking problem. kindly fix it
                    i shall be highly thankful

                    regards

                    Akash Goyal (IA&AS)

                    mobile --[protected]
                    Dear Akash,

                    We apologise for the inconvenience caused to you. Please reach out to us on our official support handle @GodrejInterio4U by clicking on this link https://bit.ly/2AMAxGb.

                    Regards,
                    Godrej Interio Customer Care
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                      M
                      Muhammad Zishan Khan
                      from Mumbai, Maharashtra
                      Jul 27, 2019
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                      Address: 209721

                      I complained twice to the customer service portal of godrej regarding my refrigerator improper functioning but no one visited my house for solving this problem instead of getting the discussion between me and representative (Of my area) over the telephone. Whenever i called him he says "he will repair it as soon as particular defective part will available" and it has passed approx two months.
                      Godrej Appliances customer support has been notified about the posted complaint.
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                        N
                        Nandan kumar astik
                        from Mumbai, Maharashtra
                        Jul 25, 2019
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                        Address: c/o bhudeo singh behind DM Aawash, new bihari mohalla, dt-jamui, bihar., Jamui, Bihar

                        I have purchase leather sofa from district jamui, bihar from shop jamui furniture house. After a short time, stiching of sofa is damage and leather is raptured. Shopkeeper havenot any response. Your toll free no. Is not in working position.in local market no one is repair my sofa. If you arrange for repair then you help me. My mob. No. [protected] and shopkeeper, s mob no. Is [protected].
                        Godrej Appliances customer support has been notified about the posted complaint.
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                          V
                          vinit kumar singh
                          from New Delhi, Delhi
                          Jul 24, 2019
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                          Resolved

                          Address: EAST DELHI, 110092

                          Hi,
                          I have taken amc of godrej split ac and paid rupees 4536/-. Amc application no.[protected].
                          I have complained regarding my ac. I called the customer care and the technician visited on 17 july. The technician said the there is some problem in compressor and a part has to be replaced which will come from mumbai. The complaint was raised on 17th july. Today is 24 july. 7 days have passed and i am still awaiting for my ac to be repaired. Me and may family (2 small kids) are suffering since 7 days! But no one is helping us!. I have called several times to customer care and service center and every time the are saying the same thing that the parts has to come. I am very dissatisfied and disappointed. I would never recommend anybody to buy godrej products. Their after sales service is very bad, unprofessional. Even today when i called the service center he said the product part which has to be replaced will arrive soon.
                          I am from delhi and these people who are running service centre on behalf of godrej dont even have parts which should be replaced immediately. If you can't provide prompt service and don't keep necessary parts then why the hell are you selling acs and forcing your existing customer to take amc.
                          Disappointed customer.
                          Vinit singh
                          Jul 30, 2019
                          Complaint marked as Resolved 
                          The issue was resolved next day after this complain. Thanks
                          Godrej Appliances customer support has been notified about the posted complaint.
                          The AMC for Godrej air conditioner is expired. I have been contacting the Customer Care for Godrej Appliances since last 10 days. But they are not sending technician or representative.
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                            I
                            intkhabalam
                            from Delhi, Delhi
                            Jul 21, 2019
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                            fridge gas kit not attached with body.

                            Address: A165, NAND RAM PARK U/G FLOOR UTTAM NAGAR, New Delhi, Delhi, 110059

                            Dear sir,
                            I purchase the fridge november 2018 but after some time we look in fridge swept upper inside. I lodge complain by tollfree number. Complain attained by engeniear and change the door. But problem not resolve after some time ill again lodge complain engeniar change only gas kit but completly damage by him. Ill talk to him he told me your door again changed by company. But one week left but no body look it kindly close this...
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                            H
                            hemantrnaik
                            from Mumbai, Maharashtra
                            Jul 20, 2019
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                            Address: 303 A wing skylark,opposite green acre,Lokhandwala,Andheri west, Mumbai City, Maharashtra, 400053

                            I had exchanged my fridge with new one as offered by godrej..in 2016. The amc for old fridge was for 3 years and only after 6 months this exchange was done.. The refund of amc for unused period is still not done since last 2 years.. My application is still in process as their officers communicated to me on what's up.. I am senior citizen and not possible to go to hq at vikhroli for this refund.. There representative came and took all necessary papers and refund application but i am still not getting a proper reply from them.. Pls do needful..
                            Godrej Appliances customer support has been notified about the posted complaint.
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                              J
                              jwpl
                              from Pinjaur, Haryana
                              Jul 18, 2019
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                              Address: G-1017 , 1018, Jaipur, Rajasthan, 302022

                              Ear sir,

                              This is in reference to the godrej air conditioner we purchased from your store in jaipur on 27.07.2017 vide invoice no. 5qi/11000227. We were in no hurry to buy an air-conditioner that time but after your repeated follow ups for exchanging old window ac with new one, we finally agreed to buy from your store. The day the air-conditioner was installed it was not cooling properly and your customer service person asked us to wait for 24 hours to let the ac run properly. The small room was not at all cool even though we tried to decrease the temperature. We managed somehow because the ac in that room was not used much all throughout the year.
                              This summer we used the ac but it wasn't cooling properly. So we called your service centre and got it checked with the technician and he checked thoroughly and specified a defect in the product. He assured us that it will be repaired in two days time. Well it took them more than a month to repair the ac with a hefty bill amounting to rs. 10495/-. To our utter surprise, the air conditioner is still not able to cool a small room even after repair. We are writing to complaint that we are not interested in getting this product repaired again rather since it is a defective piece, we demand a new working piece in replacement.
                              We believe you will look in to the matter and help us get another new piece. We are really disappointed the way everything was handled. It’s been almost months and we are not able to use the air conditioner. Kindly look into the matter urgently otherwise we will report the matter in consumer court.
                              Waiting for your early reply.
                              Godrej Appliances customer support has been notified about the posted complaint.
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                                A
                                Abeeha
                                from Varanasi, Uttar Pradesh
                                Jul 17, 2019
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                                Address: Krishnalok colony 148 daroga kheda kanpur road lucknow, Lucknow, Uttar Pradesh, 226401

                                Irrespective of complaint dated 3rd july 19 of nsj refrigerator

                                I have been continuously calling

                                A fellow came and took 1300 saying gas leakage is there and filled the gas

                                Even then my freezer not working

                                No representative of godrej office alambagh has bothered to attend and visit to find out fault in my nsj godrej refrigerator bought 4 yrs ago.

                                Everyday i am being assured someone will come but to my dissappoinment no one came

                                Really poor service indeed
                                Godrej Appliances customer support has been notified about the posted complaint.
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                                  rajan126
                                  from Noida, Uttar Pradesh
                                  Jul 17, 2019
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                                  Address: New Delhi, Delhi, 110034

                                  Hi,

                                  In april 2019 i have raised a case with godrej customer support regarding to my godrej eon ac which was not cooling and the issue found was with gas leakage and compressor. After doing many escalation the technician visit after 15 days and done the gas charging along with 2 meter pipe extend as the gesture of goodwill by godrej but when the work is completed i got a call from guy name hemant he was arguing for the additional charge of 1300 rupees for the copper wire which i denied giving him. After 2 months again my ac is not cooling and i raised a case with godrej and the same guy hemant picked up my case and asking me for the out standing amount which is not even valid. He is now giving me warning like that my ac will be remove from godrej warranty i'll never get the godrej ac and he will not done the gas charging again which is still under warranty. Can anybody from godrej please help and look into this.
                                  Godrej Appliances customer support has been notified about the posted complaint.
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                                    K
                                    KANCHAN DAS BAIRAGYA
                                    from Mumbai, Maharashtra
                                    Jul 6, 2019
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                                    Respected sir,
                                    I have purchased a godrej refrigerator (241 pc 3.4 silky wine) on 22/06/19 from electronics centre, durgapur - 13 (W. B.). Due to compressor problem it is replaced by another new one on 23/06/19.
                                    On 24/06/19 company's technician came to my home for demo and again it is found another defective piece.
                                    On 06/07/19 the previous refrigerator is replaced by a new one. On the same day, the demonstrator came and checking the machine he informed mw that there is a problem in the compressor and it cannot be run further.
                                    This is the third time. The same thing happened. Now i am trying to to understand whether you are joking with me or your products are as it is.
                                    Enough is enough! Now i have decided to break the relation with your company and i want full refund of money.
                                    So, i request you to kindly arrange the same within three days otherwise further action will be taken from this side.

                                    With regards

                                    Kanchan das bairagya
                                    Call no. - k[protected]
                                    Mobile no. - [protected]
                                    21/17 newton avenue
                                    Durgapur - 5 (W. B.)
                                    Godrej Appliances customer support has been notified about the posted complaint.
                                    Freeze
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                                      M
                                      from Pune, Maharashtra
                                      Jul 5, 2019
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                                      Address: Sargam Electronics, Sector 18, Atta Market, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

                                      Hello,

                                      Its just one year six months since we purchased a godrej refrigerator. And with a year of purchase there was uneven cooling and the dc fan was broke down. We spent almost rs 3, 500 on getting it changed and all other cost inclusive. Now its only one and a half years and the compressor has broken down.
                                      I raised a complaint and the visiting person said that it will be repaired in a day.
                                      Now it is 4 days and the compressor will only arrive next week.

                                      What sort of quality is being given to the customer.
                                      Is there no checks.
                                      What is the timeline for resolution.
                                      Such a poor show is simply unthinkable and disgusting.

                                      It is peak summers and changing the compressor is going to take a week.
                                      What course of action should i do. Should i buy a new refrigerator of some worthy company.

                                      Kindly get the resolution done asap.
                                      Godrej Appliances customer support has been notified about the posted complaint.
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