Godrej Appliances Complaints & Reviews

Lodged a service call today (11th may) with call no k[protected] as my ac was not working. The local service centre behala climate control technology assured the technical help (With technician name indrajit sardar) today. But nobody came. Such incident are being repeated every year, though i spent the money on maintenance contract regularly. I also mailed to their main office, but they just don't care to contact....

Details complaint

I had registered a complaint regarding lack of cooling refrigerator, pentacool. Through, godrej helpline on 23.03.2019 and in pursuance of my complaint a representative from your franchise, namely 24 x 7 resq home care visited my residence at ra – 53, inder puri, new delhi -110012 on 24.03.2019 & tried to rectify the defect by filling the gas, & was told that it would take about 10 to 12 hours, to resume...

The ac purchased about a year and half back started to stop cooling. When complained on 26th march they dismantled the whole unit, took to their workshop, made a bill of around rs. 6000, and then the ordeal started. The ac again stopped cooling within 10 days. When complained the filled gas and said all ok now. Again in 5 days the ac stopped cooling. Again complained, the same service centre guys came checked and could not find a leak. They...

Had booked a service complaint for my air conditioner with the godrej service centre. The srevice centre forwarded call no l[protected] on 30 apr 2019. The technician after visit advised to drop the indoor and outdoor unit of the ac at the workshop, which was done on 02 may 2019. On 04 may i received a call from the service centre that the condensor needs to be replaced as the same has leakage. On 05 may when i visited the service centre for...

My refrigerator was not working properly, purchased on june 2017, i called the customer service centre and service engineer visited the house and informed that, pcb board, fan and motor not working and has to be replaced. But during the installation based on the installation engineer, he had suggested the voltage stabilizer and the same was installed by him.

Now the service engineer who had attended the problem says, pcb board,...

Sir i have bought 2 godrej air conditioners (Both windows) from sargam electronics, pashchim vihar. I have tried to register myself for 4yrs extended warrenty through sms (Acexwar to [protected]), but always an error comes in sending the sms (Sending failed). You are requested to look into this matter.
Thanking you,

Jagdish sehgal
[protected]@gmail.com
([protected])...

Sir,
I have purchased an ac of godrej co. I have been called by your representative for entrering amc for the ac. I have submitted the application form (No[protected] to mr anil salesman code is 801491.
The charges paid by cheque for rs 1625/-the cheque has also been debited to my account.

Uptill now no confirmation of the amc nor verification has been done by your company.

Please arrange for issuance...

Helo sir this is krishnamraju iam from old bowenpally, secunderabad. We have buyed godrej a/c 1.5 ton in march from that time onwards we facing a problem a5 on display no one solving our problem...3tecnicians has visited our house no one has solved our problem... We are facing lot of problem because of a/c.. I request you to solve our problem as early as possible......

Dear all,

Never ending process with the repair of refrigerator

From yesterday onwards the gas is leaking.
Really i am very dissatisfied with the godrej refrigerator.
Don't you have quality product and people to server a better product or repair it properly.
Please let me know when the technician will come and repair it.
Really it is annoying but it is really so bad experience with...

I have been looted and fooled by your service. Just because i have amc done you guys are not entertaining me with my concerns. I have raised complaint on last friday and till now everyday i raise complaint as your technician comes and says isme to gas padegi aap apna amc number dedo kal koi aur aaega and no one comes. On the contrary the next technician is ready to resolve the issue at home itself if i give him 2200 rs. You guys suck. My...

Dear Sir
I am patronising your products for a long time.I have purchaesd a single door Freez in 2015
till March 2019 there was no major problem but in march 2019 its plastic door of freezer was broken and it was replaced by your service provider Raghuvanshi Enterprise on 22th march 2019. Surprisingly the same door was broken on 26 April 2019 for which i have lodged a complaint no B[protected].
My question is when said...

Last year i had bought a air conditioner in june 2018. But now it is not working properly. When i turn on my a. C. It works for 7-8 minutes but after it is turned off automatically. Although we had connected a good stabiliser. Model no is - gwc 18 tgz 4 dwqh. Sufficient rated voltage i have given to it. But it is in totally in good condition. But now it starts to create problem. Please kindly resolve my problem. I am adjusting now please...

House no 854
Village - dallupura
Delhi 110096

Sub - my complaint is ac not working

I am very disappointed with the ac, the day
When i got this it is only giving complaints.in
Every 5 to months. It is having problems. It is not cooling properly this problem
I purchased ac set last 3 years ago from godrej ac showroom against cash memo number[protected], date 01/09/2016
...

Dear team i purchase an air conditioner of godrej company and this is under warranty but know this time its not working properly no cooling and against this issue i call to customer care of godrej company and tehchnical staff come to my home and check the air conditioner and fill the cooling gase but air conditioner not working properly and air conditioner fan broken by service man mr. Ashraf khan and replace the duplicate fan in my air conditioner...

Sir,
I am very unsatisfied about this godrej freeze, this is to bring to your notice that i purchased godrej refrigerator from your company agent sri arunava ganguly on 14/04/2016 (Ex. Code 18450), model number of which is rteon261p3.4 silver meadow & product code is 2n2f. I had also given my old godrej make refrigerator in exchange and had also paid 6, 000/ - rupees for the fridge. Within two years from date of purchase, my freze...

I purchased ac in april 2016, and got installed at my home town rampur up
After few days ac stopped cooling
On complaining to service centre the personal attended complaint tild me that there is no gas in the unit & rs 3500 being payable as it is not covered in gurantee
I paid the amount & unit was checked by the concern but no leakage could be detected as per him, he charged the gas.
But when i started the unit...

My refrigerator was not working so i lodge a request at godrej smart care so which technician visited in 27th feb 2019 and said gas charging is not happening to which we paid inr 2250 inclusive of gas filling charges and service charges. Now again in month of april same issue and technician asking about same inr 2250 charges again... Now smart care service centre in vasai are calling and telling me donot call directly at godrej smart care,...

With reference to godrej split ac amc terms. I have ensured that all the electronic items are covered through amc and as a result of the same, i purchased amc for godrej product such as refrigerator and ac and recently one month before the expiration of amc for my ac.in apr'18, i got a call to renew my amc and considering we cannot predict future, i opted for renewal and made the payment.in this week, when i raised complain d[protected], after...

Its a bad experience about service boy and superviser i had complete about my product service man had checked with out power and taken service charge and superviser justifying that company only had fixed the service charges its really bad experence kinky look in to this and try to refund the amt if this is the service means it ill escalated to social media...

Godrej franchises are dealing with the electronics and appliances under amc in a very unique way. Here is the moving picture of such an over act.
1. During the last three years, the concerned franchise has not undertaken even a single wet service, except the dry one, inspite of repeated re quests and having drawn to the rules of the company concerning the type and number of services to be done. Minimum one wet and one dry service is...