Godrej Appliances Complaints & Reviews

Reference to my previous complaint dated 16/09/2017, your company has replaced with new refrigerator on 22/09/2017. On 23/09/2017. The person namely mr. Samshad visited for demo and opened the packed refrigerator. During the demo it has been again noticed that the gas ket is not working properly and the parts of the refrigerator as mentioned below also found to be missing:-
1, brine pack
2chiller tray assembly
3crisper...

Dear team,

Thanks for making fool around about your pathetic products and after sell service. Its been almost a 45 days about my air condition complain. Bogus company and bogus product sell by godrej. Top of that ur horrible terrifying customer service namely mr pawan.

Does it takes 45 days to solve ac fault. Every day i have to follow up regarding me complain and mr pawan says today i will resolve it give...

I have baught a godrej refrigerator last year in 2016. From may 2018 it stopped working all of sudden. I made complain in godrej helpline. Godrej sent mechanic. They tried but it didn't get recover. Then godrej responded me for refund in october 2017. After that one month has been passed but godrej does not refund me till now. Godrej just passing the time day by day and postpone my refund. Godrej is a big brand but it is not showing their...

Dear sir,
I am surprised to note that the my complaint has been closed because i did not submit the complaint number.in this connection i would like to inform you that this does not mean that my problem is solved. However the complaint number is 1749533 and my contact number is [protected].
I hope this will serve your purpose and now my greviance will be resolved at the earliest.
Thanking you,...

I am amandeep raheja from delhi and would like share my experience with you on registering a repair request of godrej eon refrigerator purchased in 2012.

Sunday - 5 nov 2017
I made a call to[protected] to register a service request for my refrigerator. The customer care executive assured me that the engineer would come to my address by end of the day.
I got the call from executive and was told that he shall...

Sir i bought ac in april 2017 from godrej interio kalyan, on 16th of october 2017 i lodged compliant/call for servicing and non working of remote. The kalyan service centre of godrej mr. Thorat has sent some technician and they serviced the ac and taken the remotte for replacement as it is under warranty period. Immediately after one hour they called me and demanded rs.1250/- as replacement charges for new remote or 750/- for repair of old...

Dear sir,
I am surprised to receive ypur sms today at 18.48 pm that the my above complaint has been closed. I have been waiting for your response from the date of my complaint since more than a fortnight as the godrej official had told to have written for the replacement of my washing machine which is totally defunct and prone to electric shock when touched.in fact my family members have been electrocuted
Several times when...

Tapan pal, a senior citizen, had registered an ac complaint on 27.10.2017 vide # 737020. After several followups he was tired and asked his daughter rikhiya pal to get in touch with godrej. On 04.11.2017 i, rikhiya pal, spoke to customer care executive mubarak who assured me service by 5pm same day. He gave me no. Of shyamal dey, some branch manager and senior employee [protected]. I spoke to him and sent him complaint details but neither...

We have bought a washing machine godrej eon top load fully automatic 7kg 2 months back. There is issue with timer in washing machine. Every time during the rinse period timer increases. Hence due to which it takes 1 and half hour to wash clothes. We have complaint to godrej service last week. Person who has come to check washing machine did not even bothered to wait and check my machine issue.. He was in hurry, did not check the issue and...

I have been sending mails to godrej for more then a month now. And these people are so ridiculous that they pay no heed to revert back to their customers. People come visit check the appliance and say we will discuss and update about what we can do for you but they never revert or appear again. I never had any idea that this is how these people will handle an issue if i face any sort of inconvenience. I wish i could rate them in negative....

Dear sir, in 20 months my above washing machine got failed eight times, here in my house we only 2 aged people living. Preveouesly we were using national semi auto for 10 years without any complaint - as my wife is sick she is not able to do any work properly. So i compelled to take this machine with spinning. But its not even given a help for us so please give an exchange with a better brand from your one.

Thanking you.br...

Dear sir/madam,
I have godrej fully automatic washing machine for which i have made a complaint in customer care (P[protected]), complaint was attended by the service centre person on 24th oct 17 and person told us that we need to change the balance ring of washing machine which will cost around 300 to 400 rs only. And i have given the service charge of rs. 385/- to the person. Then today 28/10/2017 person came with the balance ring...

Ref: complaint no.436000 &
Request no.128505 dated 16th october, 2017.
Dear sir,
I already lodged a complaint with godrej smart care online in their email id : [protected]@godrej.com in the second week of september, 2017, and after 2 weeks one technician came to my house, and on inspecting of the washing machine, he went back saying that some spare parts are to be replaced, and it has to be obtained from the godrej company,...

This is the fifth time we are registering a complaint against a product which we have purchased _ months back. We find frost being accumulated in the lower compartment time and over, even post keeping the minimum temperature at considerable levels. We have told the service personnel repeatedly to check the issue at hand, however our complaint has been brushed aside stating that this happens due to "the slope at the area." we find the reasoning...

My one ton split a/c was not cooling and i made a complaint and one technician by name mr. Saravanan came to attend on 05/09/17. He told that circuit board is out and it will be rectified and fixed back. After one week when i contacter one miss. Mahalakhmi (Chennai) she told me that board is beyond repair and will be replaced with in a week, when i contacted again she answered me hat they have received a wrong board from mumbai. After a long...

Hi my registered mobile is [protected].
I had logged a compliant for my single door refrigerator which was not cooling.
On 18th oct one technician came and told that its compressor problem other technician will come and look.
He was not bother to tell when the other guy will come.
I am taking follow-up from last week calling customer care and service center and they are just fooling me by telling technician will...

Dear sir - this is to inform you that i have bought godrej refrigrator on 1/04/2015 but after 2.5 years its cooling capacity getting slow and slow. I complaint it to your customer care. They gave my no. To service engineer incharge. He is saying that the gas is getting empty and you will have to refill it.
How can it be happen in such a short time. Iam having another fridge of about 12 year ago and still working well. So kindly get...

I am from bangalore. I had given a complaint regarding non working of themachine and also the water draining out on16th october after a lot of repeated requests the technician came on17th afternoon and looked at the complaint. He said some wires have been cut and then he bound with a cello tape and said that i dont have spare part if pcb board has gone. I then told him that i had specifically mentioned the nature of complaint to the person...

Fed up with your service centre team of Tanishka Aircon malad... So many times have to call for no cooling issue of my split air-conditioner... Still issue not solved... I was trying from one month for this complaint but every time service executive give me false promises.. ... Even higher authorities is not even bother to revert back for my mail

Mr. Atul Nadkarni
Dahisar...

Dear sir/ mam
I am harshad complaining for wrong delivery done for our washing machine.
Godrej sales executive mr amit chavan visited my home and suggested newly launched wt 650 cf fully automatic machine with digital meter so we booked and we made cheque payment but delivery done is different machine and now no one is responding to my call revart back asap. I had exchange my old godrej washing machine and he booked wt 650...