Godrej Appliances Complaints & Reviews

I have made various complaints at call centre but in vain. I had purchased the refrigerator in jan 17 ans after 3 months only the rubber of the door started coming out. Even cooling is not happening. I have been told that they are getting some parts from mumbai. I am not able to use this fridge.
This is in warranty and i do not want this product now.
Pls get it replaced immediately....

I have a air conditioner of godrej. My air conditioner not working woprking form one month. Air conditioner motor not working from one month. I have complain on coustmer care service but i m not getting any help from the technician. Then i call to manager of godrej uttar pradesh he also talk to me and then to the technician but i m not getting any help from godrej company. Technician are not reaciving call. They are making us fool. Very bad...

Amc done for my fridge. Power saver charged why....??? If amc cover everything then why pay rs 550 for a part. Big companies cheat in name of amc. Common people be with aware of this. They want twice the price. Mr gautom says we customers of amc are availing the services free of cost. So please tell me why i have paid 3405 for 3 years. Please solve my problem as big name company godrej is egnoring my problem....

This is regarding the complaint against godrej appliances. I have bought a refrigerator from godrej appliances. And paying amc cheque regularly. For this year i have already paid a amc cheque 6 months back and the cheque was honoured. Last week, i felt hat there is some problem in my refrigerator and i called godrej amc dealers in nit faridabad. They refused to provide the services. I was also in contact with mr zakhir godrej employee. He...

I had a deep trust on this product brand & hence thought that i am the only one aggrieved by this product use currently and the services customer care provides, but i see a lot more persons aggrieved like me.. It seems ok with godrej & with the staff within then.. N they dont bother as well... Its a lesson not to buy any product of godrej in future..

I purchased a double door fridge and after 1 year, last month cooling issues...

Receipt number: 17971
No. F: 91060.

Hello,

I am professor rk panda, dean r&d, iit bhubaneswar. I purchased goods worth rs 1.34 lacs from the godrej store in kalpana chak area, bhubaneswar.
Out of the purchased items, the wardrobe and sofa are defective and despite repeated complaints over the last several months (I have visited the store 3 times, and have personally intimated the store manager...

I had visited an authorised outlet to purchase lock for my door in bannerghatta rd, franchise name pragathi galleeria. They do not have enough options mentioned in the catalog and the there is no inventory or stocks.
The employees in the outlet was not aware of the features of the product.
I was really unhappy with the services provided.
[protected]...

Just as the warranty period is over, the microwave has stopped working. Made several complaints to godrej thane unit to no help. They send inexperienced technicians and even taken it with them for 15 days. They bring back the microwave and it is not working right infront of them. The supervisor does nothing and i am stuck. Crap customer service and you charge bomb on visits. The visit charges are valid one month and the technician tells of...

Washing machine service complain on 24.07.17 - compaint num 398114 is still unanswered after several compalints
We have spoken to service incharge ravi gautam, ankit mahajan and ravi then also no acction is been taken
You should be penalized for such irreponsible behaviour. We have been tired of making complaints on the toll free number also
Why is scuh a lathergic behaviuor
Shweta
[protected]...

We ordered a fully automatic washing machine over two months ago. Godrej representative came and took the booking amount. Two months hence, we have not received the product. We have called their customer service, sales manager, the representative who sold the machine to us, but nothing's has happened yet. They either do not pick up the call or put up silly excuses and ask for one two days more for delivery. This has been ongoing for two months,...

The complaint is about our split ac (Model no. Gsc18fz5wnt) which is under extended warranty. The 1st complaint was registered on 1st august 2017. On 2nd august 2017, technician visited who said the gas is over. For 2 days no one came though the technician told us another person will visit. We had to call again and on 5th august another technician visited who said that there is leakage and parts needs to be replaced. Since then all we come...

We had purchased a washing machine (Wta eon) on[protected] pm. Item delivered to us on same evening by dealer. Regret to inform you that the item is not yet installed irrespective of technitian"s several promises that he is coming to install it.

This is to inform you that we need that equipment to be installed on urgent basis and this was well informed to the dealer while purchaseing it. The dealer promised that the machine...

Hi concerned,

I have logged complaint for my refrigerator on 4th aug till now no support is being provided by the supplier or vendor and now they want time to replace the part till sep. Which is quite sad tp believe as the service agent company is saying that the faulty part is not coming due to gst... Seriously which means earlier the part of godrej was coming unofficially.
Looking forward to support semd some one...

Greetings,
I have purchased a refrigerator from godrej which had some cooling issues after the visit from the technician i refused to give him the security code for being fully satisfied from the services as the issue remains the same and after a 2 days i have received a call from godrej [protected] asking for the code and when i refused to give the satisfaction code the people has started to treaten us. They are saying 'we will not...

Sir
I bought a godrej double door fridge from pulpally allwyn stores at 2016 may 5. After one year frdge is not working properly. 2017 may i registered a complaint, after that company service boys came several times but they are not able to clear the complaint. At last service manager came and told is not able to repair it.. I informed the company but till now no reply from the company. I purchased the fridge paying rs.21800/ and...

Hi
My name is mr. Rosaline
I purchased a godrej made washing machine from snehanjali electronics & trading co – nallasopara west on 2-8-2017. At the time of demo i abserved a different sound, the technician checked and found the main portion on which the drum hangs in a broken condition.
I approched snehanjali to replace, they directed to godrej and after running post to post both refused to give replacement and agreed...

Dear sir,

I bought godrej 6 star ac on date:15 april, 2016. On date:24/05/2017 ac gas was refilled with 6 months warranty. On date:7 aug, 2017 i registered a complaint that ac is not working & zero cooling.
After calling 3-4 times your executive visit my place on date:14 aug, 2017. He inspected and told me that gas needs to be refilled. He charged me rs.500/- for inspection, i amazed why godrej is charging even if this...

Dear sir,

I have purchased a window air conditioner model no. Gwc 18gh 3 wjm/2010 (3 star) in the year 2010 from your authorized dealer parida brothers, sundargarh, odisha. My registered mobile no is [protected]. The remote type r09d/bgce whose image is enclosed herewith has gone out of order from a fortnight and i have booked a complain with the authorised dealer for a service requirement. Today service engineer md. Istiyar...

Dear all,

I have purchase godrej split air conditioner in august 2016.
On 1st august 2017, i called to godrej customer care (Godrej customer care head mr. Deepak-[protected]) for service.

Today 21st august 2017, nobody comes for service till date. Even i call near about 50 times, but nobody cares.

Also i called godrej service center (Said name-asmita-[protected]).
These all peoples...

I purchased a godrej fridge from alam power solution jamia nagar on 12.09.2017. The company is not attending and not repairing my fridge. My complaint no is 168616 dated 22.7.2017. Entire summer season has expired and i have suffered a lot for the lethargy of the company. A service engineer came and reported that spare is not available. Please get a solution. Please advise me to file a consumer complaint in court

Please help...