Godrej Appliances Complaints & Reviews

1 year back i bought godreg split ac with 3 free services in 1 year. After 3months i got a reminder notification to book the service and i did it, technician came and cleaned the a. C. Next time also i got the notification and again i did it, everything fine up to 2 sevices. But for 3rd service i did not get the notification to book the sevice. 1year completed then one of their agent called us to ask 1year subscription as their a. C. Service...

I exchanged my old godrej refrigerator with a new godrej refrigerator in the exchange offer of the company on 18/2/18. The amc (Application no.:[protected] of the old refrigerator was till 2020, hence the balance amount's cheque of rs. 3080 had to be given to me. The salesman arun bhatia (Sales exec code: 900174, ph. No.: [protected]) has since been making excuses regarding the refund. I had conversations with him post that enquiring about...

Dear Godrej,

I am writing this mail to informed you that i made a mistake by buying Godrej Refrigerator with at most concern about my Refrigerator and fed up with service center.which was I bought in June 2013 from Vijay Sales, Mira Raod, Thane 401107.

from Last month i am continuously following up with customer care about my refrigerator which was NOT WORKING.
I Have raised complaints and three different...

Model rdedgepro240ct3.2 purchase 4/6/17 for gift. When refrigerator open i see crack body, deep door crack... Then complain 29/6/17 c. No. K[protected] godrej boy amiya panda visit 30/6/17and
See defect refrigerator and say changed new one some day but result nothing. Then call 5/1/18 godrej care.. Visit 11/01/18 godrej boy debobrata jana and take photo and say change one month but results nothing.....

I purchased the Godrej EDGE DIGI Refrigerator on Dec’15 considered model /service will be good for long run but unfortunately issues started within same year, freezer surrounding with ice even after pressing Frost free mode .

Then I made a complaint, service engineer said this known issue for this model and they changed the board, but now again I’m facing similar issue and registered the complaint (C[protected]), now service...

I bought split ac on 1 april 2017. Godrej split ac for which they promised two free service in a year. No body called for the service till february 2018. I called customer care and complaint for low cooling in ac for which technician visited at home and filled gas in ac. Than on the same day again i faced the same problem as the technician has not worked properly the gas again leaked and i called on the very next day 3 march 2018. From 3...

Fridge has been damaged about 90 days before but response frm service after calling so mANY TIMEs...as if they r paying my bill.. no body is.damn care of what it is happening before buying u have THE BEST service after buying worst service i think this is last investment of any buying any godrej appliance...what the hell service centre doing when u r writing all this ### who have tym for all this stupid things...

Dear concern,

It's a astonished that after mailing several times still there is no action taken from godrej customer care service support neither anyone is bothered to inform me the replacement date.

It's been more than a week after lodging a complaint against my cracked & broken ac
Delivery.

But yet no action has been taken against it.

Please update me the date by which...

My a/c was working totally fine but when i called the company for service they send their workers at my place to check it and clean it up but what the hell did they did they just brook the wings of my air conditioner which was working properly and they told me that they will come back tomorrow and repair it but it's been two days they didn't return... Is this the kind of service you guys provide???...

This is to bring your kind notice that, my godrej refrigerator is being repaired repetedly by your service people located at cuttack. Every year, 2-3 times service personnel are coming taking money and temporarily repaired and goning back. Same problem has been observed repeatedly.

I dont understand, service people are technically incompetent or working on behalf of godrej to collect money is not clear.

Please...

Dear sir,

I have purchased godrej microwave oven (20 ltr) model gmc 32a.

I need it's training. Nobody from the company had given the training of it's operation. As of now it is just like a hot case for us without training. I tried a lot to operate it but some combined functions are not working properly. I am not able to get its all benefits as my other friends are getting.

So requesting you to...

Purchased a s a w m on 17/02/2018 and the same was delivered on 18/02/2018. Ients

After purchase i received 3 messages related to demonstration of vm

I waited for 2 days, but no body came to demonstrate. Why?

I am a health care provider, i have to see my patients at home, but because of this washing machine i missed my patients care, and also my earnings
.
Should i loose my earnings...

Dear sir/madam,

We have booked refrigerator on 23/01/218 and desired delivery date 25/01/2018 at pune till date delivery not received.
I am taking follow-up from 10 days no one responding for the same query and your executives are giving daily one new reason.

Sales executive no - 914989 (Rohit), also called to ganesh (Manager) - mob. No - [protected] and boss alok - [protected], akshay (Warehouse) [protected].br...

Sir,
I have to ac of godrej which was bought on 2016 april 29 from sigma home appliances edavannappara, malappuram, we rarely using both in our home as we are out of station may time during the period. Now one is not getting cool and checked with a technician and he told that fan in compressor is not working.

Number on compressor: [protected]

Could you have any provision to replace me the same...
br...

Dear sir,
Our refrigerator is not working for 1 week so i wanted u to take immediate action on it and repair it as fast as possible. Fridge has buyed before 5 years but we have repair for 3rd time. The problem is its not getting cool since 1 week it is geeting so problem for us, so please i request u to come and do repair as soon as possible. If possible come today also....

Yesterday, i purchased a refrigerator (Model: rd edge pro 210 ds 3.2/2017) from local camp of the company. The sales man, mr. M. Ali described all details of the show piece model and told that they'ld deliver another seal pack model. When the model came, its back side cover clip was found loose. But salesman said, "within 04 hrs a technician will visit and will replace the clip." but when technician came, he didn't replaced it rather than...

I complained about malfunctioning of my washing machine knob on 17 th december. The man sandip tripathi came and repaired it on the 19th december 2017. The same switch malfunctioned. Again in january 17th 2018, the same switch malfunctioned. And a complaint was lodged. Now the mechanic demanded 1550/- to replace the knob. This is pure cheating.

It it were to be replaced, why harass the customer???. How can a mechanical switch...

Dear sir,
I am malay ghosh residing at, 233, pratapgarh new road, kolkata - 700049, wb. I purchased a refrigerator model no. Godrej rt 241pd 3.4 silver on 25/04/2017 from great eastern trading co. At 277/2/1 b. T. Road, sinthimore, kolkata - 700 036 (Invoice no. 13/sa/1718/02158). I am facing problem with this refrigerator and i informed godrej customer care department over phone several times, godrej representative / service engineer...

Dear sir,
Myself a psu employee since 2004, please note that i had booked for purchasing the new washing machine of godrej (Modle no.651 phu red metalic colured) on 04.12.2017. For this, executive of godrej mr. Sayed (Mobile no.[protected]) has colleceted the cash of rs.500/- (Receipt enclosed) from me. He assured to delivery the product by two days. However, they could not delivery the product till date. I contacted them at several...

On 20/9/2017 mr subir das, sales executive from godrej appliances, salt lake visited and got application form signed and took a sbi-cheque of rs.500 assuring delivery of 290ltrs refrigerator on exchange sale by 22/9/2017. It was neither delivered nor my advanced rs, 500 refunded till date. My several reports to mr. Bhargav, became futile. No reply, no refund...