Godrej Appliances Complaints & Reviews

I bought godrej refrigerator and with in one year only problems like water leakage, cooling problem, door noise problems started.

Even godrej's technician's are unable to short out problem of water leakage saying that it's common problem in monsoon. But my water leakage problem is for all 12 months & all sessions. My question is that only godrej have this problem of leakage in monsoon, why not other companies have.
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Cce mr mirda aman from customer care centre has attended my complain call no. K[protected] which was booked on 04-07-17 but not solved the trouble telling that the spare is not available with him and assured me to come with spare very shortly. After 10days of being passed no service is provided. On repeated call to him he answered same as before no spare is there.in this regard i have miss called to [protected] within seven days of my complain,...

I have purchased new godrej air conditioner 5 star 1.5 ton split
From dealer sony vision, visakhapatnam on 13th may 2017.

Its having problem, we have raised complaint, service people attended and rectify the problem, but next day it self same problem occurred.
Again we have raised complaint no.[protected] dt.29.06.2017, still no body attended, they simply saying a spare (Pcb) required, it is coming from delhi,...

I bought godrej refrigerator 576 litres last year in may 2016. I'm very much upset with the service of the product as its not giving proper cooling on both the sides... Even freezer is useless.. U r selling huge almirah in the name of d refrigerator n that too at highest cost of about rs 70, 000.. I want to return this garbage to u or replace this piece of #. Otherwise i'll file complaint at consumer court against u people for looting...

Hi,

I have raised service request on[protected] regarding my first a/c service.
The godrej customer care have accepted my request but failed to fulfill on time.

The service boy has attended call on last week saturday i. E. On[protected].

I got the call from customer care but asked them why such delay. After raising request you called my on after one month.

I was surprised...

I have many appliances of godrej one of the most reputed companies of india. But eon650 pfd 6.5 kg bought in october 2014 had problems from the starting. Lots of noise and shaking. Stopped working within a year. Servicing was done. Auto stop on lid opening stopped working. Still many times service person was called. Error at display used to stop the machine. Now machine body is poorly rusted and broken. We were however using the machine....

Hi, I am Dr Om Prakash Prajapati, from Varanasi, UP. I have complained to toll free number about my washing machine which was shut down suddenly, a technician from Om Sai Electronic Sale and Services, an authorized Godrej service centre with address S- 8/109, B, M.A. Road, khajuri, varanasi, came to my home, checked the machine and told that transformer may be faulty. He take the machine to his service centre and told that it will take around...

This is to inform we have purchased below mention Refrigerator, but unfortunately the Door is getting Rusted day by day as it's mention (ZOP Technolgy 10 years Rust Free by Godrej) .

1) Godrej EDGE 180 Liter CHTM DD0162 Berry Bloom Samarth Electronics Date:25.05.2014 Bill No:5958

Hence i request you to kindly replacement asap.
Devendra R Chandanshive cont no:-[protected], email [protected]@gmail.com...

This is with reference to my request (102353) logged with godrej smartcare service team on[protected] and my issue still remains un-resolved.
I had given so many reminders to '[protected]@godrej.com' but got no response and the local service team is playing with the issue.
I want to describe my issue instances wise.
1. I had brought a split ac (Gsc 12 gig 5 dgog) on[protected].
After installation of the same, we...

Purchased a godrej refrigerator on 02/10/16 at sono vision guntur and not working from 10/03/17. The service center people took that fridge on 20/3/17 and returned to us after 1month with out resolving the problem when we asked them they said they will replace it. But whenever we call for replacement they are telling that they are not having stock and will replace after a week or whenever stock is available...

I purchased the above mentioned product in march. Right from the beginning the product has been giving me trouble. Saurabh gupta, a service man from godrej came and checked the machine and said the mother board is spoiklt. This gentleman came on a friday and then there were no updates from the service center till i called up the service centre and mr gupta. They said it is not is stock and they cannot help it. The dealer kartik electronics...

We have godrej double door fridge which stopped cooling the lower part. We contacted southern agencies, gajuwaka, visakhapatnam. The godrej technician came, repaired it and charged rs. 800 for spare parts and service charge. The fridge started cooling both parts but next day water started coming out of the fridge. We called him again and again but he didn't turn out. He knew that he will be reprimanded for the damage caused. After that as...

Had purchases an godrej microwave from vijay sales in 2014-15. Subsequently had taken an amc for one year with godrej, where there was one visit for repairs as per my complaint. Subsequenty in 2016, i had gone for an amc for two years and paid an amount of rs2000/- for the same. Now the amc is getting over, but depply regret that none of the servicemen had come for any preventive maintenance also. This is not expected from a company like...

This is a follow-up to your previous request #88397 "call\complain no : p[protected]"

Hi ravi\business head\higher management,

I bought top loaded automated washing machine in last feb-16, since then there was an issue with machine which we are facing

1. Gear box broken within 3-4 months,
2. Start issue came within 7-8 months
3. Pcb broken after 16months

Every time...

My godrej pentacool 220 ltr refrigerator was repaired for uneven cooling and water overflow from the bottom on 20/06/2017. The invoice says the programme timer, bimetal, p. T. C. Relay, o. L. P were changed. The service personnel did not have the price list of the parts changed nor were the parts packed in boxes with mrp on it. Two years ago the same timer was replaced for rs.800, whereas it has been charged rs.2150 now. Why isn't the service...

I have purchased a refrigerator couple of months ago and facing problem with its bottom door constantly. I have complainted about it many times and the technician comes and does not solve the ptoblem properly. So i kindly request you to plz replace my fridge as soon as possible or take some needfull actions..
Thnk you.
Komal agarwal
Contact no.[protected]...

I am having 1.5 ton split ac which is under extended warranty up 2019. It is having no cooling problem since last 15 days and when we lodged complaint of it on 10/06/17 (B[protected]), till now it not resolved even after 10 days. This is totally disgusting and very poor services by godrej brand.
I am making followups by so many calls to the toll free number but there is no proper response so far, even the engineers don't know the exact...

Dear sir,

I have purchased washing machine godrej w/m gwi 5511 tilt ozone sl. No. 10800172 from jamnagar on 02 oct 2011. I moved to gurgaon in apr 2014 on transfer (Serving in indian air force). The machine was shipped along with all house hold items through agrawal packer & movers ltd. Since then the machine was working normal.

On 22 may 2107 at 0630 hrs in the morning, while washing the cloth after 30 minutes...

This i very regret to infom you that i have complained on godrej sevice for ac compressor dead. My compain no. Is l[protected] on 9th june 2017. On 10th june a technician has taken ac outdoor unit for replace of compressor on balaganj, lucknow godrej sevice center. Today 9 days has been but they didn't returned my ac outdoor unit even i have ₹4000 for that already. On service center contact no. Often no. Body picking call nd not giving a...

We bought 3 no's godrej ac from nandilath g mart kottayam kerala. But it's noted that after fixing ac unit in my house by your technician, it's power plug length run short to reach power plug. When brought this matter to technician, i was told to get an electrician and make a joint connection. It's felt that godrej installation team is not professional and making childish statement to customers. As myself an electrical engineer and know that...