Godrej Appliances Complaints & Reviews

Dear Mr. Ravi Bhat,

One bitter experience just shatters the trust build over decades. Since generations we have been using Godrej appliances and strongly recommend to the like minds around.

I brought 2 Godrej ACs of 1.5 ton capacity last April from a leading dealer in Hyderabad. At the time of purchase, I was promised that we will be provided with 2 free servicing in a year. Inspite of walking down to the dealer,...

Last year I purchased Godrej AC (Godrej 1.5 Ton 5 Star GSC 18) and till now I am facing problems related to Cooling, Gas leakage, ice forming, condenser etc.

I logged complaint related to No cooling on 15-April-2017 (Call No: D[protected]) and nobody from service department came. Finally on 25-April, a technician came and filled the Gas without even checking the AC;
although the problem was related with condenser.br...

To
The team godrej

This mail is regarding un profise way that the team godrej has shown to us.
Myself mr. Sachin verma i am an user of fridge that belongs to your term company that model designs with double door. What i am facing is the loop on top freezer is not getting cool up as if in this demise hot hard to get ice cubes and cold water.

Many of my friends i will recommend now not to go with...

Dear sir,

I have lodged several complaints of godrej refrigerator (Product no. 2d 7ssw, model no. Gfe 36 dz, sl no. [protected]) on different dates through your customer care number. The list of complaints is given as under-
.
Sn complain number date & time remarks
1. L[protected] 15.04.2017 at 12:27 attended. But, the
Replacement of broken handle
Not done. Service engineer
Asked for...

I had purchased Godreh washing machine WT 600c fully automatic on 10th May, 2016. Its not been a year and machine has given many issues till date.
The latest complaint I had registered was on 21st April, 2017 and there has been no service from Godrej till now.
I have faced many issues till date such as 1. Technician showing at my place as late as 10.30pm
2. Technician charging moneg for service
3. Technician not...

Sir,
Last year I purchased Godrej Split Air Conditioner dated 6th May 2016. I was regularly getting problem from my product and every time a technician has to visit. On 15th of April 2017 I started using the product again as it was getting hot. Then product was not functioning properly so I registered a complaint on to which a technician visited and said that gas charging need to be done. I have been calling the customer care service...

I am sharing the mail which i have already sent to the Godrej Smart Care on 18th April and nothing is happen yet i want you people to take this forward and solve my problem as soon as possible.

prateek gaur
Apr 18, 8:27 PM IST

Dear Sir, This is to inform you that i have requested for installation of my split ac through Godrej customer care & today one of your customer executive came to our home for...

I have this purchased this product through your Sales Agent and have paid cash on delivery. on 16March2017 (Sales Executive Code 4765, Territory M-9 have assured that the product will reliable and not to worry about the genuineness.
But would like to mention that the subject product came without the information sticker and half box open, the sticker of godrej stating the toll free is also torn. I cannot accept the product like this...

1st complain no. D[protected]
2nd complain no. D[protected]
3rd complain no.- d[protected]
4th complain no.- d[protected]
[protected] registered no.
Saurabh mullick

They asked me to close first 2 complain and re rejister 2 new complains and even agter that things have not resolved for me

I have 2 ac... After services from company... They have stopped working and when i complain...

I registered a request for service of my air conditioner on a call with the customer care on 09th April. I received a message stating a technician visit on the 10th with the name of the technician and the secret code. There no calls or messages on the 10th. Nothing on the 11th. I made a call 12th again asking for an update. I was given the number of the service center from where the technician had to visit. I called them and i was informed...

My Refrigerator was working perfectly working.
Thy called me for P M and scheduled.
Technician did nothing much (as per checklist)
But he recommended to put EOP for power saving and installed t the same.
Later I realised he removed the working part and put new and charged me to bill more .
He did not give me any document.
While leaving I called him and requested.
He wrote in service record...

Dear sir,
my complaint no.D-[protected] dated.02/04/17 about no power in Split AC, same day your technician attend the complaint and took some Ac part with him for repair .His cell no. is [protected], on dated 08/04/17 i received a SMS from your customer care office (THE TECHNICIAN ATTEND UR COMPLAINT TODAY) but another technician attended my complaint on 11/04/17 and saying that he did not have any part of your AC . his cell no is.[protected]...

Myself Natwar Bhai Photographer from mount Abu (Raj), I have purchased godrej refrigerator just because it is a trustable brand and from many years people are buying it but now we cannot trust. as my refrigerator is not working it's just 7-8 months now, also very bad customer service they give, I have called them thrice in a well but still they didn't came for the service which is unexpected, also when we call them they ask us to hold and...

On[protected] i had Problem with my refrigerator(Godrej Eon-double door) in cooling. Fridge was not at all cooling.I had contacted customer care of Godrej and they reacted to the complaint very soon and they sent the technician within 2hrs. The technician said the part of refrigerator(defrosting board & controller) has to be changed for which i had paid an amount of Rs.2700 on[protected]Attached the receipt in mail). After servicing, the fridge...

I hard purchased from Godrej dealer M/S PALVE/CHENNAI VIDE INVOICE NO 703 Dt 27/11/2006, Make Godrej Wardrobe-H-1, GRAPHITE GREY COLOUR.
After receipt there was defect and replaced again, but still was not functioning properly. Complain was sent to dealer, but they had not responded properly. Meanwhile, I had shifted from Chennai to Kolkata during March 2008.
Now there is a problem in Locker and also closing system....

I get AMC for My Washing Machine Dt.3.2.2017 for 2 years. after some days ago my machine give problem I complain the service centre. Engineer come at my home and repair the machine but next day come again same problem then i call the engineer he call me i am coming next day but not coming i call many time but reply same last i call the manager the manager called me the problem is big. I give u refund your AMC charges. then after you call...

I had purchased godrej refrigerator model no GFE25SMGN on 7 october 2012. My complain is from last night it not working well. The cooling system may be fail. Due to which anything in fridge not cooling. I tried so many times customer care but call not done. Compressor guarantee is 5 years. Please help or send any technicuan to help me out or repair that fridge....

I am residing at 162 shastri Nagar and i have one godrej washing machine. From here begin my sad and highly bitter experience with the godrej company. The service is rendered through their service associate. Brall electronic at shastri Nagar. First the complaint arose with the wash tub motor driver which was changed and now begin the extremely bad part of the ordeal the service guy was told that the wash tub was not working properly which...

This is Lakshmi here. Your services are just pathetic. I have taken an AC ON 16 of March 2017. It's not working from the day 1. It's been so many times I have been calling to your CC. didn't receive any help. Make it ASAP. Otherwise will be filing a claim on you at consumer court.. Really fed up with your services.
Very pathetic. Very bad.
Need an explanation on this, make it soon....

Hello Sir/Madam,

I am writing this email to let you know that "Servotax Services" which is an Authorized Service Center in Sec - 60 Noida for Godrej is providing pathetic service to their customers. They don't have manner to talk with the customer.

Today I went there with my Voltz G500 VDS stabilizer which was not functioning properly. The employee there told me that Godrej don't provide any service for stabilizer...