Godrej Appliances Complaints & Reviews

Hi Team,

I had purchased window AC in 2013 and also paid AMC charges for 3 years warranty extended .however now my ac had gas filling issue and complaint at customer care hence Servotex employees come took at their service center .

Today I got a call from them and told, me that their is issue with leakage of AC and demanding to pay 4500.00 rs ..

So told me if my AMC is not expired yet so why should...

I have made an telephonic complain for the servicing of my washing machine on 19/12/2016. A technical person from Godrej Service center Varanasi have visited on 21/12/2016. He identify the problem and told to replace the wire harness of the machine and provide me a cash memo of Rs. 344.
Se. Sr. No: 90502278, Book no. 02, Serial No. 310
After this i have not get any response from the service center they also not receive my...

I have purchased washing machine of godrej from reliance digital on 15.08.2016

Within 6 months time period i found technical problem in it

I called godrej customer care and lodged complain about product

Later technician has visited my home and said that this is purchased from reliance digital and hence godrej will not entertain it. Pls ask Reliance digital to resolve it

I have lodged...

Hi,

I called Godrej customer care at [protected]. A person called Sachin answered the phone.
He was extremely rude. He didnot listen or he pretended not to listen. He kept asking me questions without even listening to the issue. He asked me to repeat my name. He was extremely rude when I was trying to speak.
I dont even know if he is the real customer service guy or somebody is playing prank under the Godrej...

Sir I have purchased Godrej refrigerator 18 June 2016 but next day after installation my fridge was not cooling so I complained to shopkeeper he said that technician will fix the problem and problem was fixed I thought that may be this would be a normal problem. But after some time again same problem came so I again complained to godrej and shopkeeper both and asked for replacement but they just made repair and assured that problem will not...

My new freeze 290 liters double door bought form Vijay sales just 4 month, suddenly today it is not working i called Vijay sales they say call Godrej customer care i do last 4 hour, try to send online request there also they have sent OTP number to go next menu but last 1 hour trying my mobile number [protected] it never came even one OTP.

i would i trust Godrej company for any product which is not working and i could not register...

We have purchase refrigerator on 24th apr;2016 since the date of purchase we have made 5 complaints about defected refrigerator piece. Compl details are as follows.
1. Compl. No.140539 dt.[protected]
2 compl. No.142996 dt.[protected]
3. Compl. No.196760 dt.[protected]
4. Compl. No.203709 dt.[protected]
5. Compl. No.301717 dt.[protected]
Now we ask company to replace the refrigerator;but they deny and said...

I had purchased a Godrej Eon double doir refrigerator in the year 2010. Without fail every year in summer the fridge breaks down. And we have to contact your customer care. And after a wait of about 2 days your technician.come and repair. We had to take extended warranty every time, every year. And this year without fail again the fridge has broken down. Im really end of my patience. Much as I had trust in your products, does this say much...

I have bought godrej single door refrigerator on 2010, which is having a warranty of ten years. The door started rusting and it increases in other parts of refrigirator also. i make a complain but no further action is taken by the company.
And other details are following

1-Purchase date- 26/04/2010
2- Name- AMBRISH KUMAR SINGH
3- product- REF-GDE 19 C2 BRUSHED STEEL (GODREJ)
4- COMANY'S TIN- [protected]br...

My machine suddenly went through a problem, on calling the authorised service center of Godrej, my machine gets serviced where a part is changed for which I have paid the asked amount as my machine wasn't in warranty. After 4 days my machine goes through the same problem, and on being serviced by the mechanic from the authorised service center (ASC) another part gets changed and I'm charged on it again . Yet again within a weeks time the...

I am writing to escalate the matter of fraudulent attempt with us on the subjected complaint number raised on 29/01/17
The Engineer visited our home and inspected the Microwave. After careful inspection he suggested that the Magnetron (used for heating) will be replaced as the existing one is not working. The suggested part was not handy with the technician so we asked him to bring it the next day for replacement.
Next day I...

Hi,
I had purchased a Godrej Fully Automatic washing machine on 15/11/2015. from Jan 2016, its intake valve has gone faulty 5-6 time & this has been the only problem with the washing machine, but very frequently. I am afraid that after the warranty gets over I will have to pay for a part that is going faulty because of the faulty product.
So I request Godrej to resolve this issue on permanent basis.
The latest request...

We have godrej microwave model number GMC30E09SLHM from 8 years and the microwave plate broke in the microwave and we want that part. We even registered a complaint and didn't get any response. So we decided to call the nearest godrej service centre and they have been cutting all our calls. I am really dissapointed. The customer service so poor and rude because they are cutting our calls....

I have purchased double door refrigerator of Godrej, capacity 310 litres from Ahmedabad, Isckon temple branch. Since last 10 days there is no proper cooling in freezer compartment. Godrej service engineers were sent by you on my telephonic complaint on your customer care number. They have attended my complaint on 4-5 times and have charged Rs. 3800/- towards repairing cost and service charge, but they are not been able to rectify my problem....

The spin motor stopped working nd service was given after 4"days(which must be otherwise given within 24 hrs)of complain.For one month four days it worked and then stopped working further...and after we complained nd asked them what can be done as we have just paid the sum of Rs 2200 for the same machine...So if company would find a solution but they said no...u 've to pay for it.we understood it aS a rule nd agreed but they have turned there...

We bought a Godrej Fridge on the 2nd Jan 2016.A technician from Perfect Engineering, Coimbatore came to install. He also told that AMC can be done on payment of Rs 2935 for five years which will comprise of once in six months a free check up and parts replacement if needed.We took the AMC contract and paid by cheque the amount.So far we have not received any receipt.
In July 2016 we contacted the above agency to whom you have outsourced.After...

I have bought godrej single door refrigerator on 2010, which is having a warranty of ten years. The door started rusting and it increases in other parts of refrigirator also.
And other details are following

1-Purchase date- 26/04/2010
2- Name- AMBRISH KUMAR SINGH
3- product- REF-GDE 19 C2 BRUSHED STEEL (GODREJ)
4- COMANY'S TIN- [protected]
5- MOBILE- [protected]...

Bought Godrej eon full automatic washing machine in the month of November 2016 and the performance is terrible.It makes lot of noise while spinning and when we called technician, he said the noise is normal.I have a medical issue and this loud washing machine noise is further detiorating my health.We have used various brand washing machine earlier but never experienced such a loud noise.Since it's a trusted Indian brand, we went with this...

Hi Team,

This compliant is in regards to the fully automatic washing machine which was purchased from Godrej in the Month of March'16. This is the Sixth time I am complaining about the machine with the same concern, from the time of purchase its acting weird. Whenever it starts the drier it makes loud noise and the whole machine vibrates...There are totally Five complaints registered from the time of purchase (complaint numbers...

I purchased my full automatic front loading washing machine 23/01/2016 from great eastern appliances ltd. Kolkata
I have lodged my complain when my appliance failed on december month. My complain was on 3/12/16 call no.K[protected] Technician came on 6th and said there is a motor failure and needs to be changed. He will make the replacement of motor within 3days.But to no avail and no communication after that.
I again made the...